I read on Loyalty Lobby that TG had recently devalued their standby/walk-up upgrade pricing chart. This was news to me because I had never even knew it existed. Apparently, Thai has an official policy that customers can buy same day cash upgrades at the counter, space permitting.
What was so awesome about the old system is that it did not discriminate among fare classes. That is, someone who bought a deep discount economy ticket would pay the same upgrade fee to business as someone with a full fare economy ticket. So this would have been the perfect arrangement for someone trying to game the system.
That’s since changed, unfortunately. You can view the revised chart here, but I’ve copied it below for convenient reference.
Note that Business to First Class upgrades still don’t discriminate among fare classes, so if your company lets you fly Business (are you hiring?) you should give the Business to First chart a look over). I’ll just be talking about the Economy to Business Class options
That’s a lot of information to take in at one go, so let’s look at a Singapore-relevant example.
Singapore to Bangkok is a short flight and totally doesn’t need business class. That said, if you’re eager to try a very new airline product (or just want to booze up in the lounge prior to departure), Thai is still operating its A350s on the SIN-BKK route while it trains up crews. I believe I even spotted a Dreamliner operating certain days. I mean, look, I’m never going to be able to justify paying more for business class on such a short flight, but if you’re feeling indulgent you can get upgraded for as little as S$85 one-way.
That’s in theory, at least. Economy ticket classes Y and B on the SIN-BKK route can be upgraded for S$85.
But when I went to search for revenue tickets, I only found the following fare buckets available.
- Super Save (V/W)
- Saver (V/W)
- Flexi Saver (K)
- Full Flex (Q)
It’s a bit interesting that Super Save and Saver fares book into the same ticket class, because they have different rules regarding refunds- Super Save tickets are strictly not refundable but Saver fares can be refunded with a penalty. That said, I’m not exactly an expert on airfare ticket classes.
If you booked into a Super Save fare, you’d pay $213.60 for your ticket, plus $265 to upgrade for a grand total of $478.60. Note that this just gets you one leg in business class. If you want to do it both ways you’re looking at $743.60.
Or you could buy a more expensive fare bucket and pay less to upgrade. Paying $361.50 for your base ticket means you can upgrade for $185 each way, or $731 total.
How does that compare to retail prices? If you look for the same routing on the same day on the same flight, you can buy business class for S$761.
That’s not much of a difference between buying economy plus upgrading, plus you get the certainty. Of course part of the reason is that Y/B fares don’t seem to be offered ex-SIN (or at least not on the website). If they were, an S$85 upgrade sounds almost too good to be true and I’d definitely jump on it.
So my conclusion is that buying an upgrade would only make sense if
- Your company was paying full fare Y/B for you, and you wanted to top up a small amount to fly business
- You were flying to selected destinations in South East Asia or North Asia. Europe and Australia upgrades are prohibitively expensive, but upgrades to places like Shanghai and Beijing can be as low as S$150 potentially
In any case, I think it would make a lot more sense for Thai to adopt a system like Plusgrade where they’d be able to collect data on how much people are willing to pay a lot more scientifically, rather than relying on someone at the check in desk to process it properly.