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Closest to the City Walls, the Hilton Imperial Dubrovnik

King’s Landing for GOT fans

The Grand Old Dame of the Modern City

Stayed October 2016
Written May 2017

City Walls and Monastery

From the Sheraton, I moved to the Hilton which is in Dubrovnik and is located right outside the City Walls.

The proximity allowed me to visit the Old Town easily both in the day and at night.

View from the Gate

 

Entrance

The hotel is quite small and intimate and the Front Desk is tucked by the side of the entrance.

 

Hotel Lounge
Corridors

As an elite member, I was thankfully upgraded to a Executive Room with a view of the City Walls from the balcony.

Orange seems to be the dominant colour which is rather unusual but decidedly unique.

The toilet was unfortunately really tiny and cramped. It would perhaps be better without the bathtub.

Hilton Diamond status granted me access to the lounge as well as complimentary breakfast at the restaurant downstairs.

The lounge offers afternoon tea and evening canapes. Some lounges offer quite an insane amount of food during cocktail hours sufficient for dinner, but this wasn’t one of them.

Breakfast was not too bad and many of the tour groups leave pretty early and the place clears out for a peaceful meal.

During my stay at the Hilton, I went on day trips to Mostar and Kotor as well, and had fun taking a great number of photos. Being one of the most well-known hotels in the city, tour pickups were not an issue at all.

“I’m so enjoying this cruise in the Bay of Kotor! Are you okay, Grumpybear?” “Just feeling a bit seasick.” #bayofkotor #montenegro #cruise #cute #roundtheworld #singapore #igsg #sgig #travel #travelgram #instatravel #traveling #polarbear #grumpybear #letsgoeverywhere #wanderlust #lifeisgood #beautifulhotels #beautifuldestinations #bestvacations #luxurylife #luxurytravel #luxuryhotels #nofilter #softtoy
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“Where are we Polarbear?” This must be the city of Kotor after the cruise!” “I don’t see anything spectacular about this place?” “Well, it is an ancient walled city and the walls even extend up the mountain! Like the Great Wall of China!” “Now I see!!” #kotor #citywalls #montenegro #cute #roundtheworld #singapore #igsg #sgig #travel #travelgram #instatravel #traveling #polarbear #grumpybear #letsgoeverywhere #wanderlust #lifeisgood #beautifulhotels #beautifuldestinations #bestvacations #luxurylife #luxurytravel #luxuryhotels #nofilter #softtoy
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A short walk from the hotel would bring me to the cable-car station for an elevated view of the Old Walled City of Dubrovnik, with the opportunity for pizza at a famous shop along the way.

“Guess where we are, Polarbear!” “Any clues, Grumpybear?” “King’s Landing!” “What?!” #notaGOTfan #gameofthrones #dubrovnik #croatia #kingslanding #cute #roundtheworld #singapore #igsg #sgig #travel #travelgram #instatravel #traveling #polarbear #grumpybear #letsgoeverywhere #wanderlust #lifeisgood #beautifulhotels #beautifuldestinations #bestvacations #luxurylife #luxurytravel #luxuryhotels #nofilter #softtoy
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One of the surprises was receiving a printed copy of LianHe ZaoBao, the Chinese version of the Singapore newspaper. I much prefer to read the Straits Times in English although I have no problem reading Mandarin, being effectively bilingual.

Turn-down service was fine too, with some additional snacks on the table and a piece of chocolate.

The gym was not very big, but there were hardly any users anyway, so there’s lots of space!

Spa and Gym Reception

I didn’t have time to explore the spa and indoor pool, but the pictures from the hotel’s website look pretty nice!

Credit: Hilton Imperial Dubrovnik

Last but not least, remember to go to the top floor to get some pictures of the Old Town!

Happy and Healthy Travels!

An out-of-town Sheraton Dubrovnik

Always check the location regardless!

Location Location Location
Stayed October 2016
Written May 2017

No Photoshop or enhancing needed!

A short flight from Copenhagen via Athens on Aegean Airlines brought me to Dubrovnik. A ancient walled city now made more famous as King’s Landing in the series Game Of Thrones.

For this part of my trip, I stayed the first night at Sheraton Dubrovnik and then Hilton Imperial for the rest.

Despite its name, the Sheraton is not in Dubrovnik but at Mlini, which still a short car ride from the city. And yes, I did know that before booking.

Continue reading An out-of-town Sheraton Dubrovnik

First Class for the Family: SQ F Ground Experience and TPR

Since discovering the Miles and Points game 3 years ago, Jeriel has now spent a disproportionate amount of time reading the T&Cs of credit cards and frequent flyer programs. His grand plans for round-the-world premium travel has taken a hit since the arrival of his daughter, but he is still determined to fly as far, frequently and luxuriously as possible on Miles and Points. Expect more family-orientated trip reports and travel tips from him!


First Class for the Family – Melbourne 2017

Hacking the SQ Waitlist
First Class for the Family – Ground Experience and The Private Room
SIN MEL 777-300ER First Class Review
Krisflyer First Class Lounge Melbourne Review
MEL SIN A380 Suites Class Review


About 2 weeks out from our intended travel dates, our outbound leg was still booked in Business Class. I had waitlisted First on the same flight, but when I tried to make a dummy revenue booking, there were 7 out of 8 seats occupied on the seatmap. I was pretty much resigned to flying J.

Why the need to fly F? Our primary concern was for our daughter. This red-eye was scheduled to depart at 2345hrs, and we were hoping that she would be sleeping by the time we boarded the plane. As anyone who has been to the SilverKris Business class lounge would know, it certainly isn’t an ideal place to coax a toddler to sleep. The Private Room would provide significantly more space, peace and quiet. In particular, there is a dedicated parents’ room at the back of TPR. While it is hopelessly under equipped, it still meant we would be able to turn down the lights and get her snoozing.

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Looks nice, until you try to squash your feet into that little recess there and sleep diagonally

On the flight itself, J isn’t so bad. I would say the only perk about flying with an infant in J is that you are almost guaranteed the bassinet seat. There is a significant difference in the hard product between the bulkhead and regular international business class seats on SQ. Bulkhead seats have a full ottoman, whereas the regular seats only have a small cubby for your feet. This makes a world of a difference when the bed is deployed, especially for taller individuals like myself. The bassinet seats are all bulkhead seats and are routinely blocked out for pre-selection by other passengers. Once you have your tickets confirmed, call the SQ hotline to purchase your infant-in-lap ticket and at the same time, request for them to assign the bassinet seat for you.

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Same seat, but much better. The ottoman allows you to sleep straight

Well, Imagine my surprise when our F waitlist cleared about 36 hours prior to departure. This presented somewhat of a conumdrum though: should I spend almost 34k miles and a couple hundred bucks (for the infant ticket) more to upgrade my family to First? School never prepared us for difficult, first-world problems like these… After waffling for about 3 hours, it was already midnight and my wife snapped, ‘just upgrade the bloody flight and go to sleep la!’ Thus it was decided.

Was it worth it in the end? Most definitely not. On hindsight, if I were given a choice again I’d probably have stuck with J for a number of reasons. But I guess this is what the Milelion is for, sharing expensive mistakes so that we all can maximize the miles and points we have painstakingly collected for better travel experiences.

Since I’ve written about the First Class check-in experience and TPR before here, instead of the usual review, I hope to examine some of the more esoteric considerations one may have to think about when deciding between J and F over the next 2 posts, especially in the context of travelling with a young family. Hopefully some of you may find this helpful.

1) Check in Process – All Style but no Substance

Flying First or Suites entitles you to use the First Class check in lobby at Terminal 3. Now I really think this area is quite beautiful. The driveway is huge and the room is beautifully appointed with lots of space and seating. We were the only people using the area (as you probably would be since the process is usually quick and seamless), so my daughter had a great time running around and exploring the different sofas and chairs.

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Driveway of First Class Check in Lobby
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Not another passenger in sight.

Well it definitely makes you feel special, but practically speaking this area offers little more than the dedicated queue in the main hall. You have a porter to carry your bags to the counter and a nice place to sit (instead of stand), but that’s about it.

With children, the main check in hall has so many attractions and displays which will probably keep them entertained for far longer. In my opinion, this is a nice facility to use once in your life perhaps, but definitely should not factor in much when deciding between J and F.

This is a huge pity though, as I’m sure it certainly wasn’t cheap to build and isn’t cheap to staff and maintain. Why Changi cannot collaborate with SQ to come up with a more seamless First Class experience befitting its status as the best airport in the world (like the FCT in Frankfurt or the TG First Class ground service in BKK) really escapes me.

This was made painfully obvious during this particular trip, where we encountered a snag right at the check-in counter, but there was no ‘extra mile’ in the service afforded to us when it mattered most.

We had arrived at Changi almost 5.5 hours prior to our scheduled take off, intending to fully utilize the facilities at the lounge. That proved to be a fortunate decision as we found ourselves in a messy situation with our tickets.

What happened was; as I wasn’t expecting my waitlist of F to clear, I had already ticketed my family on J prior to the upgrade. The CSO who processed my upgrade request had cancelled my daughter’s return ticket, but somehow only re-issued a one-way outbound ticket in return. Basically, she didn’t have a ticket for the trip home.

I have no doubt it was merely an honest mistake on the part of the CSO. It just needed to be rectified before take-off. As my whole family had valid outbound tickets, I was expecting that we could wait for the staff to resolve this issue while we headed up to The Private Room. I was told by the check-in staff member at the First Class area this was not possible. In fact, I was told I couldn’t even wait in the First Class check-in area, but had to make my way out to the SQ Ticketing counter in the main hall to approach the ticketing staff to resolve this. In the end, we had to wait for about 1.5 hours standing at the SQ ticketing desk in the main check-in area waiting for this issue to be sorted out. I can’t even remember how many rounds I walked around the Terminal 3 hall carrying my daughter singing ‘Twinkle Twinkle Little Star’.

After about 30 minutes of waiting, I again politely suggested to the ticketing staff members that we be allowed to go air-side to enjoy the lounge facilities (also because it was getting late and my daughter was getting cranky). We were again denied that request. Another hour elapsed before the ticketing staff asked for permission from their manager for us to head up to TPR. It took another half hour before we were finally issued the new tickets. Thankfully by this time, we were in the comfort of the lounge.

Now, the service at SQ Ticketing wasn’t bad per se. The staff member there assisting me gave me her full attention and set about trying to rectify the situation as quickly as she could. However, shouldn’t prompt and attentive service should be the baseline level provided to any passenger in my situation, regardless of the class of travel? My experience exposes the gaps in the ‘service coverage’ for premium passengers. The service within the confines of The Private Room and during the flight itself is probably amongst the world’s best. From the time you leave home till you reach TPR, and during that short journey from TPR to the doors of the aircraft, it seems you’re pretty much on your own.

In my particular situation, I would have saved myself the long wait if we had simply kept our original tickets. But for now, don’t count on the supposed better service you get as an F passenger to help you get out of sticky situations comfortably.

2) TPR

The Private Room experience has to be one of the big reasons why one would choose F over J. The SilverKris Business Lounge is almost perpetually crowded and noisy, and at times, the First Class Lounge is not much better. TPR, even at its busiest, is truly a sanctuary of peace and quiet. Well, at least until some joker (yours truly) brings their infant over!

The layout of the area is still the same as our previous reviews, but here are some photos anyway.

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View from the Entrance
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View from the back
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Work Area
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One of two snooze rooms
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Dining Area
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The First Class Loo
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Same Tuscan Soul amenities as available in-flight

A positive development seems to be an update in the menu. Previously, a simplified menu was provided based on the time of day. Departing SIN LHR on a 9am flight I had received the truncated breakfast menu, whereas Aaron on his SIN CDG flight received the lunch and dinner menu. This time, we received a nice leather-bound folder with the entire menu, complete with the selection of available beverages. Here is the menu in all its glory (correct as of March ‘17). The wait staff told me that the menu is changed slightly every few months though.

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This looks a lot more presentable doesn’t it?

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Overall a good selection of drinks, but I thought the food menu was not as extensive as it used to be. The Charles Hiedsieck Blanc Des Millenaires on offer was good, but we all know better than to fill up on champagne before the flight itself…

The service was attentive but not intrusive. I received faux shock and dismay at the appalling experience we had at check in. We were shown to the family room and a staff member stayed on hand to make sure we had everything we needed as we put our daughter to bed (we just laid a blanket on the carpeted floor as a makeshift bed).

After she was asleep we had a nice, relaxing meal at the dining area. We had the Sauteed Lobster with Linguine to share, which was delicious. The lobster was fresh and the meat was succulent and QQ, and the pasta was done just right al dente.

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Sauteed Lobster with Linguine

The wait staff recommended Chocolate Therapy for dessert, which worked like a charm. All the injustice from earlier on was forgiven (but definitely not forgotten).

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This. Is. Super.

It was only then could I stretch my legs and look forward to flying the new 77W First Class product.