Tag: complaints

Would you take this compensation offer?

I had a trip to Koh Samui a few months back that was completely amazing bar an unpleasant incident at the start with Silkair. To summarise- I was booked on MI774 from SIN-USM which was scheduled to depart at 1025 on 4th March I got to the airport around 0830...

USM Quick Report: The good, the bad and Silkair

Getting back to work is always a herculean task after a great holiday, but here are some initial insights from my amazing Koh Samui trip. Full reports to follow! SilkAir MI 772 One sentence summary: Terrible delay management The good The aircraft flew safely from point A to point B The bad The trip started off...