In order to qualify for Krisflyer elite status, you need to earn 25,000 or 50,000 elite miles within a 12 month period for Silver and Gold respectively.
Krisflyer Silver has fairly few benefits but Gold is a decent enough proposition for the frequent traveller. You get priority check-in, luggage and boarding, plus lounge access. You also get to say you’re part of the same (non-swimming) club as Joseph Schooling.
I can’t say the Krisflyer Gold lounge in Singapore is anywhere near my list of favourite lounges (no toilets, showers, champagne or happiness), but you are able to access the Silverkris lounges outside of Singapore, including the very nice “Home” themed ones they’re gradually rolling out.
50,000 miles, however, is a hefty target to meet especially if you only do regional travel (Singapore to SFO- 8,440 miles. Singapore to Bangkok- 890 miles).
So what if you’re just short of that target? This was the case of my colleague who was 70 miles short of re-qualifying for Krisflyer Gold.
She asked me whether she could write in and ask for an exception. I laughed. Loudly. Tears streamed down my face as I chortled at her naivety. “Do we remember the man who almost climbed Mount Everest?” I said in my most condescending tone. “Or the guy who almost discovered America?” (I’m not an easy colleague to have). I patted her on the head and told her that there was no way on earth an airline that doesn’t upgrade its highest tier Solitaire PPS members unless it absolutely positively has to would make an exception.
She said something to the tune of “up yours” (we’re a flat organization) and went to write in to membership services. And got an email a few days later congratulating her on re-qualifying.
To say I’m surprised she got an exception is beyond an understatement. But I asked around and found another friend who had managed to get a waiver of a 150 mile difference a few years back. Another reader wrote to me and said that SQ had given him an additional 2 months to requalify for PPS when he was a few hundred dollars of PPS value short and had imminent business travel planned.
So credit where it’s due, it does appear that SQ has some degree of flexibility in renewing memberships. If you’re just short of a little bit, I’d encourage you to write in and try your luck.
Remember that if you’re working for a fairly large-ish firm and have existing status with a competing airline + a lot of forward travel booked with SQ, you might be able to apply for a status match on a case by case basis.