If youโre a frequent foodpanda user, you might be interested to know that itโs now possible to earn KrisFlyer miles on your orders.
From today onwards, foodpanda customers earn 1 KrisFlyer mile per $1 spent through the app or website, provided they spend a minimum of $35.
Itโs not stated explicitly in the T&C, but Iโve confirmed that the $35 minimum spend includes delivery fees- e.g if you place a $34.50 order and have a $2 fee, your total spend of $36.50 will be eligible to earn KrisFlyer miles.
Miles are automatically credited to your KrisFlyer account within six weeks with no transfer fees. Six weeks is a long time, but it could just be them underpromising and overdelivering. I expect weโll see some data points soon in our Telegram Group regarding crediting times.
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Itโs mentioned in the T&C that this promotion is valid until 31 Dec 2019. My guess is theyโre trialing this to see the uptake, and will take a decision whether or not to renew the partnership closer to year end.
How do you earn miles?
To earn miles with foodpanda, youโll need to include your KrisFlyer membership number in the โcontact infoโ section during checkout (thatโs kind of unintuitive, but it is what it is). This is a one-time exercise, and subsequently your KrisFlyer membership details will be automatically included for eligible orders.
Whatever miles you earn on foodpanda stack with the miles you earn through your credit card- youโll probably want to try one of the 10X cards (UOB Preferred Platinum Visa, DBS Womanโs World Card) to get the most miles .
How does this compare with GrabFood?
GrabFood customers earn GrabRewards points on their orders, which can be converted into KrisFlyer miles at the following rates:
- Platinum: 1,400 points= 160 miles
- All other tiers: 1,500 points= 160 miles
This means that your effective mpd is
Tier | MPD with GrabFood |
Member | 0.32 |
Silver | 0.32 |
Gold | 0.48 |
Platinum | 0.69 |
This comes out lower than the 1 mpd that foodpanda is offering, but on the flip side, there is no minimum spend required to earn GrabRewards points on GrabFood orders.
If youโre the sort who often does small orders, youโre definitely better off with GrabFood. On the other hand, if youโre the one who gets to order lunch for the office, youโre going to want to consider foodpanda.
Conclusion
1 mpd isnโt a lot, but itโs better than nothing and if youโre a frequent foodpanda user this could add up over time.
Iโve been roundly unimpressed by foodpandaโs customer service (their default service recovery is a $5 off coupon thatโs valid for 2 weeks and requires a minimum spend of $20), and for that reason alone I default to Deliveroo/GrabFood whenever possible.
Do you know if weโll earn miles if e use it in conjunction with LiveUp membership?
The T&C say:
Offer cannot be used in conjunction with other promotions, discounts, coupons or privileges.
actually I would like to add that with a valid card (eg. Privi Miles or Amex Krisflyer) you can double dip in grab and earn up to 3.2 + 0.69 = 3.89mpd. Quite reasonable too,
I ordered a value of under $35 but the delivery fee took it over the bar. No miles
weird. thatโs what the foodpanda comms person told me. you were asked for your kf number at time of check out? how long already?