Game over: AMEX HighFlyer Card & True Cashback Card nerf GrabPay top-ups

From 4 April 2023, GrabPay top-ups will no longer earn miles or cashback with the AMEX HighFlyer Card or AMEX True Cashback Card.

And that, my friends, is game over. 

From 4 April 2023, both the AMEX HighFlyer Card and AMEX True Cashback Card will add GrabPay top-ups to their exclusion lists, ending the opportunity to earn 1.8 mpd/1.5% cashback on commonly-excluded transactions.

This well and truly marks the death of GrabPay, since there’s no reason at all to use it in the absence of credit card rewards (well, the UOB Absolute Cashback Card still earns 0.3% cashback…).

American Express nerfs GrabPay top-ups

Per an email sent out to customers, the AMEX HighFlyer Card and AMEX True Cashback Card will be updating their rewards exclusion list from 4 April 2023 as follows :

AMEX True Cashback Card
❌  Exclusion list
a) Charges processed and billed prior to the Enrolment Date or charges prepaid on any Card Account prior to the first billing statement for that Card Account following the Enrolment Date;
b) Cash Advance and other cash services;
c) Express Cash;
d) American Express Travellers Cheque purchases;
e) Charges for dishonoured cheques;
f) Finance charges – including Line of Credit charges and Credit Card interest charges;
g) Late Payment and collection charges;
h) Tax refunds from overseas purchases;
i) Balance Transfers;
j) Instalment plans;
k) Annual Card fees;
l) Payments for the purpose of GrabPay top-ups (with effect from 4 April 2023);
m) Charges at merchants or establishments that are excluded by American Express at its sole  discretion and notified by American Express to you from time to time.
AMEX HighFlyer Card
❌  Exclusion list
a) Charges processed and billed prior to the Enrolment Date or charges prepaid on any Card Account prior to the first billing statement for that Card Account following the Enrolment Date.
b) Cash Advance and other cash services.
c) Finance charges – including Line of Credit charges and Credit Card interest charges.
d) Late payment and collection charges.
e) Tax refunds from overseas purchases.
f) Balance Transfer.
g) Instalment plans, except where American Express determines otherwise.
h) Annual membership fees.
i) Amount billed for purchase of HighFlyer Points to top-up your points balance.
j) Purchase and top-up charges for EZ-Link cards using American Express Cards.
k) Bill payments and all transactions via SingPost (e.g. SAM kiosks, mobile app, online portal) (with effect from 4 April 2023);
l) Payments to insurance companies (except payments made for insurance products purchased through American Express authorized channel) (with effect from 4 April 2023);
m) Payments to Singapore Petroleum Company Limited (SPC) service stations (with effect from 4 April 2023);
n) Payments for the purpose of GrabPay top-ups (with effect from 4 April 2023);
o) Payments to utilities merchants (with effect from 4 April 2023);
p) Payments to public/restructured hospitals, polyclinics and other public/restructured healthcare institutions and facilities (with effect from 4 April 2023);
q) Charges at merchants or establishments that are excluded by American Express at its sole discretion and notified by American Express to you from time to time.

I’ll talk about the other new exclusions for the AMEX HighFlyer Card in a separate post, but for now I just want to focus on the GrabPay bit. This has been a long time coming, quite frankly, though it doesn’t make the demise any less painful.

Up till now, there was still a use case for GrabPay. While the blocking of AXS payments in January 2023 was a huge blow, you could still use the GrabPay Card as a conduit to earn miles/cashback on certain commonly-excluded transactions, provided the merchant accepted Mastercard. 

For example, by topping up your GrabPay balance with an AMEX HighFlyer Card and paying with the GrabPay Card, you could effectively earn 1.8 mpd on:

  • Hospital bills
  • Season parking
  • School fees
  • Town council fees
  • Travel insurance and certain other insurance premiums
  • Utilities

That will cease to be the case from 4 April 2023. If you want to earn miles on these transactions, your next best option will be to use a bill payment service like CardUp or Citi PayAll.

Make hay?

If you want to make hay before the nerf rolls around, I suppose you could top-up your GrabPay account and prepay your various bills. 

However, with interest rates so high at the moment, this could be a case of penny wise, pound foolish. There is an opportunity cost to tying up your money in prepayments, so unless your bills happen to come due in March/April 2023, it might not be the best idea.

Moreover, there’s a limit on how much hay can be made, since each GrabPay account has a S$10,000 monthly transaction limit (and can hold a maximum of S$5,000 at any time).

What cards still earn rewards for GrabPay top-ups?

With the loss of the AMEX HighFlyer Card and AMEX True Cashback Card, the only card on the market that still earns rewards for GrabPay top-ups is the UOB Absolute Cashback Card.

Even so, there isn’t much to get excited about here. On 15 January 2023, UOB nerfed the earn rate for GrabPay top-ups from 1.7% to 0.3%. It’s still better than nothing, I suppose, but not by much. 

Conclusion

The AMEX HighFlyer Card and AMEX True Cashback Card will be adding GrabPay top-ups to their exclusion list from 4 April 2023, which kills off the two best options for earning free miles/cashback on bill payments.

If you want to be technical, the game isn’t 100% over: topping up a GrabPay account with the UOB Absolute Cashback Card still earns you 0.3% cashback. But given the S$30,000 annual transaction limit per GrabPay account, you’re talking about S$90 of cashback at best. I guess it’s still free money in a sense, but goodness me how far things have fallen.

Good while it lasted!

Aaron Wong
Aaron Wong
Aaron founded The Milelion to help people travel better for less and impress chiobu. He was 50% successful.

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HDB

Season Parking has been nerfed since June 2022 if i remember correctly..

Reaper-17

Will this impact your latest review on the HighFlyer Card?

Ken

Thanks Aaron! You are my go-to source of info in this crazy age of u-turns and abrupt changes in airline and credit card-related matters. Your fact-finding and explanation is above all!

G___

Well, it was good while it lasted.

yct

I was about to cancel my UOB Absolute after its nerf. Now gotta think again.

Prefer Deliveroo

Can you start a post and give the grabcard the stars that it deserves?

Lim

Condolence to GrabPay impending death… 😭

Somebody

Guess unsustainable points minting was a zero interest rate phenomenon. I am not complaining since it is delta positive for seat redemption. As a longstanding TPPS, the last 18 months have seen the worst contention ratio ever. Anything that helps trim Turchin’s elites is a welcome development.

Hazel

Just topped up my Grab wallet with the Amex absolute cashback card. tried to pay income tax thru AXS via the Grab Card, but unfortunately got the error that “Your payment card is not accepted”. I’m guessing AXS must have nerfd the Grab Card too.

Emerson

AXS with Grab is already nerfed on 14 jan 2023

John

So any Grabpay top up before 4 Apr will still earn the 1.8mpd, or must the transaction be billed (appear on statement) before 4 Apr?

CCW

Top-up GrabPay with my Amex cashback with a year’s worth of town council fees and use the GrabPay card as the recurring card for payment?