Over the past few years, Citi PayAll has offered some sensational promotions during tax season, enabling cardholders to buy miles at a fraction of their usual cost. It was hoped that 2023 would be more of the same, but it appears the good times might be ending.
Citi PayAll has announced a 2.2 mpd promotion on all payments set up by 20 August 2023, but it’s also hiking the admin fee to 2.2% (from 2% previously). This means the cost per mile is now 1 cent each- still a good deal, but clearly not as good as before.
|Citi PayAll 2.2 mpd Promo|
This is a public offer that applies to all Citi PayAll payments: income tax, rent, insurance premiums, MCST fees, education expenses, utilities bills, miscellaneous invoices, or even friends and family for “services rendered”.
A minimum combined spend of S$8,000 and a cap of S$120,000 applies, which means you could generate up to 264,000 miles.
Earn 2.2 mpd on Citi PayAll transactions
From 20 April to 20 August 2023, Citi cardholders will earn a flat 2.2 mpd on Citi PayAll transactions, with a minimum combined spend of S$8,000 and a cap of S$120,000.
The following cards are eligible:
|Card||Earn Rate||Cost Per Mile |
(@ 2.2% fee)
|Citi ULTIMA||2.2 mpd|
(Base: 1.6 mpd
Bonus: 0.6 mpd)
|Citi Prestige||2.2 mpd|
(Base: 1.3 mpd
Bonus: 0.9 mpd)
|Citi PremierMiles||2.2 mpd|
(Base: 1.2 mpd
Bonus: 1.0 mpd)
|Citi Rewards||2.2 mpd|
(Base: 0.4 mpd
Bonus: 1.8 mpd)
|⚠️ Citi app shows regular rates!|
Be advised that the Citi Mobile App (where Citi PayAll payments are set up) shows the regular earn rates by default.
For example, it tells me a S$10,000 payment on my Citi PremierMiles Card will earn 12,000 miles (based on 1.2 mpd), when in fact it should be 22,000 miles (based on 2.2mpd). You’ll just have to take it on faith that the bonus miles will show up later.
To illustrate how this works, someone who spends S$10,000 on the Citi PremierMiles Card (or any of the above cards for that matter) would earn 22,000 miles (S$10,000* 2.2 mpd), and pay an admin fee of S$220 (2.2% of S$10,000). The cost per mile is therefore 220/22,000= 1 cents each.
A few important points to note:
- the payment setup date must be on or before 20 August 2023, 11.59 p.m SGT
- the payment charge date must be on or before 24 August 2023, 11.59 p.m SGT (note: elsewhere in the T&Cs it seems to imply the charge date must also be by 20 August 2023, 11.59 p.m SGT, but I’ve sought clarification from a Citi spokesperson who has confirmed the 24 August date)
- the S$8,000 need not be in a single transaction; it can be combined across multiple payments on a single card that fall within the promotion period
- the aggregate bonus points or miles earned is capped at S$120,000 on only one eligible card
Since the base earn rate differs for each card, the maximum bonus you can earn per card differs. Don’t get confused though- the overall earn rate for all cards is the same at 2.2 mpd
Also note that if you spend on multiple cards, only the card with the highest accumulated spend will earn bonus points. In other words: stick to a single card! No matter how many Citi cards you have, the maximum bonus you can earn is capped at S$120,000 on a single card.
Finally, remember that if you already have an existing recurring payment in place before 20 April 2023, you will need to cancel it and set it up again to benefit from this promotion.
New customers: Get S$50 in GrabGift vouchers
If you haven’t made a Citi PayAll transaction in the 24-month period preceding 20 April 2023 (i.e. 20 April 2021 till now), you’ll receive a S$50 GrabGift voucher when you make at least S$8,000 of Citi PayAll transactions by 20 August 2023.
This can be redeemed for the following services:
- GrabTransport (except GrabHitch and GrabShuttle)
For avoidance of doubt, this promotion stacks with the 2.2 mpd offer mentioned above.
When will the bonuses arrive?
Cardholders will receive their regular base rewards when the Citi PayAll transaction initially posts. The bonus component will be credited within 16 weeks from the end of the promotion period, i.e. by 10 December 2023.
|Citi ULTIMA||1.6 mpd||0.6 mpd|
|Citi Prestige||1.3 mpd||0.9 mpd|
|Citi PremierMiles||1.2 mpd||1.0 mpd|
|Citi Rewards||0.4 mpd||1.8 mpd|
The S$50 GrabGifts voucher will be credited according to the same timeline, i.e. by 10 December 2023.
Terms and Conditions
The T&Cs for this promotion can be found here.
Citi PayAll transactions count towards min. spend requirements
Citibank has confirmed that Citi PayAll transactions will count towards the minimum spend required for card-related benefits.
All Citi PayAll transactions can be included in the minimum spend required to qualify for card-related benefits, such as Citi Prestige’s complimentary airport limousine rides and welcome offers on other Citi cards.
This includes Citi PayAll transactions, with or without service fees included. Citi PayAll transactions made with zero service fees paid, however, will not qualify for any other rewards, such as base points, bonus points or miles.
In line with industry practices, we reserve the rights to review and modify the relevant terms and conditions related to Citi cards as required.
This means that you could use your Citi PayAll transaction to meet:
- The S$12,000 quarterly spend required to unlock 2x limo rides with the Citi Prestige
- The S$5,000 monthly spend required to trigger the 4 mpd earn rate on the Citi PremierMiles Card under the limited-time FCY spending promotion
- The S$800 minimum spend required to earn the welcome bonuses for the Citi Rewards, Citi PremierMiles and Citi Prestige
What payments does Citi PayAll support?
Here’s a reminder of the full list of payments that Citi PayAll currently supports:
|💰 Citi PayAll: Supported Payments|
Some categories are rather nebulously defined, which means it really isn’t difficult to find something to pay.
Just remember, however, that Citi PayAll T&Cs explicitly prohibit you from sending money to yourself, or using it as a cash advance facility. In other words, whatever payment you make must have some underlying economic substance.
10.1 When accessing and using the Service, you must comply with any prescribed verification procedures, or other procedures, directions and instructions communicated by us to you. Further, you hereby represent and warrant that you shall not, in connection with your use of the Service:
(b) send money to yourself or recipients who have not provided you with goods or services (unless expressly allowed by us);
(c) provide yourself or any other party a cash advance from your card (or help other parties to do so);
Is it worth it?
It’s not as good as what we’ve seen previously, but in the cold light of day, buying miles at 1 cent each is still hard to say no to.
Don’t forget that in addition to KrisFlyer, Citi Miles and ThankYou points can be converted to 10 other frequent flyer programmes and one hotel programme, with a S$27 conversion fee.
|Frequent Flyer Programme||Conversion Ratio |
|Citi Miles||TY Points|
This is the most extensive list of any bank in Singapore, and features some unique partners not offered anywhere else like Turkish Miles&Smiles (great for Europe redemptions).
Income Tax Guide 2023
I recently compiled The MileLion’s Income Tax Guide for 2023, which features a running list of promotions and the cheapest ways of earning miles when paying tax with different credit cards.
Be sure to bookmark the post for further updates (I’ll be updating it with the Citi promotion later today).
Citibank has launched a new Citi PayAll promotion just in time for income tax season, with a 2.2 mpd earn rate offered in exchange for an increased 2.2% admin fee.
There’s a minimum spend of S$8,000 required this year (versus S$5,000 in 2022 and none in 2021), but assuming that’s not an issue then buying miles at 1 cent apiece is still a good deal for most.
If you haven’t made a Citi PayAll transaction in the past 24 months, then you can sweeten the deal further with a S$50 GrabGifts voucher as well.