Review: Chase Sapphire Lounge Hong Kong

Beautiful décor and an extensive food and drink selection make the Chase Sapphire Lounge Hong Kong one of the best Priority Pass lounges.

Let’s be honest: most contract lounges aren’t anything special. At best, they’re serviceable places which offer a little respite from the main terminal. At worst, they’re glorified waiting rooms with harsh lighting, stale pastries and limp salads, providing the bare minimum while hoovering up as much money as they can from Priority Pass, DragonPass and the like.

Chase Sapphire Lounge Hong Kong | Photo: Priority Pass

Which is why the Chase Sapphire Lounge Hong Kong is such a gem. Opened in October 2022, this is Chase’s first overseas venture, and even in an airport with no shortage of lounges, still manages to shine.

This lounge recently won the title of best Priority Pass lounge in Asia Pacific, and it’s easy to see why.

🍸 tl;dr: Chase Sapphire Lounge Hong Kong
Beautiful décor and an extensive food and drink selection make the Chase Sapphire Lounge Hong Kong one of the best Priority Pass lounges.
👍 The Good 👎 The Bad
  • Extensive cocktail list at the bar
  • A la carte options in addition to buffet spread
  • Separate areas for working, dining and relaxing
  • Does not have showers
  • Layout is rather confusing- but this could work to your advantage!
👶 Baby Supply Run: Trip Planning

Opening Hours & Access

Chase Sapphire Lounge Hong Kong

The Chase Sapphire Lounge Hong Kong is located in Terminal 1, near Gate 40. The lounge is open from 6 a.m to 12 a.m daily, which covers pretty much all departures from this airport (I could be wrong, but I don’t think any of the lounges in HKG are 24 hours except Plaza Premium; not even the Cathay ones).

Incidentally, it’s also relatively close to the Centurion Lounge (near Gate 60, and open from 7 a.m to 12 a.m), so eligible passengers can hop between the two fairly easily.

Access is available to passengers with a Priority Pass or LoungeKey membership. There is currently no access for DragonPass.

Do note that Priority Pass and LoungeKey members are limited to visiting one Chase Sapphire Lounge in the USA every calendar year (the restriction applies per membership, so those with multiple cards can visit as many times as they have cards). However, this policy does not apply to lounges outside the USA like Hong Kong, so you can visit as many times as you like.

Lounge Overview

Lounge entrance

The Chase Sapphire Lounge Hong Kong occupies a 12,000 square foot space, with an open air design that makes the most of Hong Kong Airport’s big glass façade. 

Just inside the entrance is the reception area, where the cheerful staff swiped my Priority Pass and sent me on my way.

Chase Sapphire Lounge Hong Kong reception

To the right of the reception desk is the main dining area, which is usually the most crowded part of the entire lounge. And that’s really because of a quirk in the layout, which ends up concentrating guests in a few main areas. 

Chase Sapphire Lounge Hong Kong dining area
Chase Sapphire Lounge Hong Kong dining area

You see, there are passageways that look like emergency exits on first glance, but actually lead to whole new areas, often empty because you don’t expect to find anything there. For example, at the rear of the dining area is a nondescript door that says “Exit”. If you didn’t know better, you’d think you’re exiting the lounge altogether!

Rear of dining area
“Exit” sign

But no. Proceed down the corridor and you’ll find a very nice seating area with couches, chairs, and some rather photogenic booths that always feature in the publicity materials for this lounge. I never saw more than a couple of people here the entire time. 

Chase Sapphire Lounge Hong Kong seating
Chase Sapphire Lounge Hong Kong seating
Chase Sapphire Lounge Hong Kong seating
Chase Sapphire Lounge Hong Kong seating

If we turned left at reception instead, we’d find more seating and the bar area. This space also tends to fill up rather quickly.

Chase Sapphire Lounge Hong Kong seating
Chase Sapphire Lounge Hong Kong seating
Chase Sapphire Lounge Hong Kong seating
Chase Sapphire Lounge Hong Kong bar

At the rear of the bar is a doorway that leads to additional seating, as well as paired armchairs that overlook the main departures concourse. Some decorative glass panels provide a psychedelic effect. 

Chase Sapphire Lounge Hong Kong seating
Chase Sapphire Lounge Hong Kong seating
Chase Sapphire Lounge Hong Kong seating

Two enclosed booths offer a place to take phone calls without disturbing other lounge guests. 

Phone booths

The lounge then terminates in an apex that loops back on itself in a V-shape, with communal tables and work spaces. There are eight semi-private cubicles and four work desks, and foot traffic here is light, making it an excellent place to send out some emails. 

Chase Sapphire Lounge Hong Kong seating
Chase Sapphire Lounge Hong Kong seating
Chase Sapphire Lounge Hong Kong work area
Chase Sapphire Lounge Hong Kong work area
Chase Sapphire Lounge Hong Kong work area
Chase Sapphire Lounge Hong Kong work area

From this part of the lounge, you can look out to the concourse below, which means you’ll get some noise but nothing too serious. It makes the whole place feel more airy, which I appreciate. 

Concourse view

Food & Beverage

Like I said at the start, most Priority Pass lounges don’t set a very high bar for F&B. You’re more likely to find prepackaged snacks, cheap carbs and soft drinks, and if you want decent food, you might have to consider a Priority Pass restaurant instead.

So I was pleasantly surprised by the spread at the Chase Sapphire Lounge.

During the breakfast window when I visited, the cold food area had a salad bar, cold cuts, sliced cucumber and sliced watermelon, together with some parfait. 

Cold food options

Next to that was a table with breakfast cereals, sliced brown and white bread, some pastries and a toaster. 

Bread and pastries

The buffet line offered chicken and pork siew mai, Shanghai-style fried noodles, steamed cabbage and pork buns, as well as congee and condiments. 

Siew mai
Siew mai
Fried noodles
Cabbage and pork buns
Congee and condiments

In addition to the buffet, a la carte food orders can also be placed through a QR code. 

I had one of everything except the fish soup. The portions are small, which allows you to sample more things. I thought the Sapphire breakfast sandwich was the most interesting of the lot, a kind of mash up of a Western and Eastern breakfast with scrambled eggs, bacon and cheese served inside a warm bao. 

A la carte dining

Self-serve coffee, juices, drinks and a soda machine were near the entrance.

Beverage station

Over at the bar is an impressive-looking cocktail list, and my only regret is that they don’t offer bar service in the morning. I’d have loved to try some of their concoctions! 

Bar
Cocktail and drinks list

The wine selection featured a choice of two reds and two whites, as well as a Bottega DOC prosecco.

Wine selection
🍷 Chase Lounge Hong Kong Wine List
Wine Type
🇨🇱  Luis Felipe Edwards Sauvignon Blanc 2023 White
🇦🇺 The Wall Chardonnay 2023 White
🇨🇱 Luis Felipe Edwards Classic Merlot 2022 Red
🇦🇺 The Wall Cabernet Sauvignon 2022 Red
🇮🇹 Bottega DOC Brut Prosecco NV Sparkling

Power and Productivity

The Chase Lounge Hong Kong’s Wi-Fi network clocks in at a zippy 180 Mbps down and 173 Mbps up (thanks to reader Wei Jie for providing these results, because I forgot to do a test of my own). 

Universal power outlets and USB-A ports are in abundant supply throughout the lounge, usually located in easy-to-reach locations beneath table tops and next to chairs. Sadly, there’s no USB-C outlets nor wireless charging to be found.

Power outlets and USB charging

Showers & Toilets

Bathrooms

The Chase Lounge Hong Kong does not have showers, but it does have well-maintained mens’ and womens’ washrooms with L’Occitane hand wash.

Toilet
Hand wash

Conclusion

The Chase Sapphire Lounge Hong Kong is not just a “good for a contract lounge” lounge. It’s a good lounge, period. The F&B selection and quality is well above what you’d expect from your average Priority Pass lounge, the service is friendly, and its unusual layout means those willing to explore will often be rewarded with a private nook to themselves. 

Well worth a visit the next time you pass through HKG.

Aaron Wong
Aaron Wong
Aaron founded The Milelion to help people travel better for less and impress chiobu. He was 50% successful.

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Polo

Quick follow up question: Would you recommend it over the Centurion lounge?

Johla

I’ve been to Centurion a few times this year. Food has been inconsistent for me – swinging from wildly good to being very meh / inedible.

Polo

You’re the GOAT

Steve

And I reckon both are better thayln the SilverKris Lougne?

CSS

This is one of my go to lounge if my gate is nearby or the centurion and plaza is overly crowded.
In my opinion it’s a very good productivity lounge to get a few things done… i even have a very good tele/video con during my transit time from KIX to LHR via CX.
Better than transiting in Changi on SQ.

David

Food seems underwhelming. I think the amex centurion lounge in HK has better F&B options. But the CSL wins in interior layout.

JDssss

I had the opportunity to visit CSL twice over a span of 5 days. The hot food on the buffet line actually changes! Seems like cook to order menu has also changed since I was there in Oct 2023. A very decent PP lounge, but definitely not as good as the nearby CX The Pier.

Nightmare_Angel

Visited the lounge in early 2023 and surprised at the quality of it despite it being accessible by Priority Pass holder!

asprino

Hows the service? Will i get scolded diu nei lo mo?

JW19

Just surprised that none of such proper players thought about opening up such a boutique lounge in SIN. Plaza Premium and SATS are really so run of the mill that they hardly get people excited on.

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