Tag Archives: hilton

Act quickly: Hilton status matches available

Hilton has previously offered status matches, where they were giving away status in their program to similar tiered members from competing programs. These matches had no strings attached- once you were matched you had the status until the next requalification period.

Status matching is back, but this time it’s got a few strings attached.  How it works this time round is that once you submit proof of membership and stay activity with one chain, Hilton approves it and instantly upgrades your status. The upgraded status lasts for 90 days, and to retain it beyond the 90 days period you nee

  • 4 stays (not nights) for Gold
  • 8 stays (not nights) for Diamond

The following programs can be matched to Hilton. Presumably you’d see tier for tier matching, in that Starwood Gold members would be offered Hilton Gold, Starwood Platinum would be offered Hiton Diamond etc.

Our die hard Hilton loyalist Louis has written previously about the perks of Hilton Gold membership, and I’m inclined to agree with him. I’m a Hilton Diamond but given that Hilton does not have a suite upgrade policy, I haven’t found any real incremental benefit to holding Diamond (and probably will not requalify this year)

Remember that if you can get Starwood Gold with one stay at an Asia Pacific property and a World Mastercard. You can then match this to Marriott Gold and Hilton Gold, giving you status with 3 different programs.

BookBRG- another useful tool for finding BRGs

Best Rate Guarantees, or BRGs, are cool ways you can make the cheaper prices offered by Online Travel Agents (OTAs eg Hotels.com, Expedia etc) work for you while still earning loyalty points and status with the hotel. Have a read of my refresher here on how BRG claims work.

Now, I’m one of those people who actively hunts for BRG opportunities every time he travels. I wrote previously about JustBRG, a rudimentary site that did something very similar.

However, JustBRG was slow, buggy and inelegant, and the site has not been working in a while. I think it’s safe to say the developer has abandoned that project.

Fortunately, I’ve learned about a new site called BookBRG. The interface here is much more like a traditional OTA, the site is a lot smoother and less buggy. Here’s me looking at potential BRG opportunities in Bangkok for my post Christmas trip-

You’ll note on the top left that I’m able to search for Hilton, Best Western, Marriott, Starwood, IHG and Choice hotel options. The engine also tells you the maximum value per point possible if you opt to redeem points.

The engine also recommends whether or not you should book direct or go with the 3rd party OTA and then file a BRG.

In this example, I can see 3 opportunities to file a BRG claim with Hilton, because the agency price < booking direct.

Let’s try this with the Conrad, since that’s the biggest price differential.

Clicking on Conrad sends me to this page where I can see all the competing sites that offer the $138 rate.

Just to verify that this $138 rate does indeed exist, I click through to Hotels.com and see this (the rate is actually even lower @ $131)

Versus this price on Hilton.com. Now in this case there’s actually an even cheaper rate of $120 on Hilton.com so perhaps this isn’t the best of examples, but hopefully this gives you an idea of how the general principle works. You use the search engine to identify possible BRG opportunities, click through and compare like for like rates between the OTA and the official site.

Just as a reminder, here are the BRG offers each chain has

  • Starwood- 20% off competing price OR 2,000 Starpoints
  • Hilton- 25% off competing price
  • Marriott-25% off competing price
  • IHG-Match competing price + first night free
  • Choice- Match competing price + first night free
  • Best Western- Match competing price + US$100 gift card

Hotel Review: Conrad Bangkok (Deluxe Suite)

Louis believes he caught the premium travel bug after attaining KrisFlyer Elite Gold and occasionally being upgraded while shuttling between the UK, Singapore and Japan (in economy class). These travels have led to a wonderful marriage, as well as a burning desire to maximise his frequency of travel in business class or better.

He travels with a gryphon plush toy, Griffles, which often stands in for him in vacation photos. Griffles continues to amuse (and confuse) air stewardesses, hotel staff and just about everybody else, all around the world.


So I recently stayed at Conrad Bangkok, booked during one of the Hilton 40% flash sales earlier in the year. The rate worked out to be about S$150 per night, which though pricier than many other places in the city, works out to be a pretty good deal for what you get.

The jury’s still out on which of the Hilton properties in Bangkok is the best to stay in, but the general consensus on the Conrad is that it offers a solid service soft product and a central location, though it’s a bit of a walk (about 10min) from the nearest BTS station, and is starting to show signs of age. I agree with this assessment, but still rather enjoyed my previous stay and was hoping I would be rewarded for my loyalty in this repeat visit. Boy, was I ever!

The hotel lobby was all decked out for the festive season, with a gigantic Christmas tree and a Christmas market-themed booth selling holiday snacks.

1-lobby 1-lobby-market

Perhaps the decor had made an impact on the generosity of the hotel staff as well – I had originally been upgraded to a Executive King room (from my basic King room) and decided to try my luck by asking if any better room was available. The agent clicked around on her terminal for a bit and proceeded to inform me that they would usually only upgrade a Diamond member up to an Executive Suite, but since those were already full they’d decided to give me a taste of the Deluxe Suite instead.

I didn’t realise it at the time, but this was akin to hitting the hotel upgrade jackpot. To give an idea of how large the room is, I’ve highlighted (and labelled) it in the floor plan below:

1-room-layout

The Room

It started becoming clear to me that this wasn’t quite an ordinary room when, upon entering, I was greeted by a decorative piece immediately to the right of the corridor. To the left was a toilet. One without any shower or bath facilities…

So apparently the room came with its very own guest toilet.

2-entrance 2-guest-toilet

The living area was as large as many hotel rooms, sporting a sofa set, a dining table and a work desk.

3-living-rm-a

3-living-rm-b

Welcome amenities comprised some fruits (dragonfruit and oranges), chocolates and some rice crackers.

7-welcome

Interestingly enough, it also came with a PS3 which I fiddled with for a few minutes before figuring that I hadn’t come all the way to Bangkok to play console games.

(Well, not old pixelated console games, anyway – it was hooked up to the TV via old-school RGB cables.)

7-ps3

The bedroom, yet another standard-hotel-sized room, offers a spacious non-claustrophobia-inducing area with a king bed, even more seating options, and yet another TV set. If you so desired, it’s probably possible to stick to this area for the bulk of your stay without really making use of the living area.

4-bedroom-a

4-bedroom-b

As is common in many Conrad properties worldwide, Conrad Bangkok provides guests with a complimentary stuffed animal – an elephant, in this case. There are a number of colour variants, so you can have fun collecting them all if you like (or you can also try requesting for them).

6-elephant-toy(Gryphon not included)

I found it rather interesting to see that other than the standard (for Western hotels) copy of the Bible, the bedside drawer was also stocked with a copy of Conrad Hilton’s Be My Guest. Didn’t really think to take a look, but Amazon reviews are actually pretty good!

7-books

Moving on, you would pass a walk-in closet…

5-closet

…with remarkably thin-soled bedroom slippers. A little disappointing, those.

7-slippers

Next up, the washing area, decked with dual sinks…

5-sinks

…and finally, the bathroom.

6-bathroom

The bathtub is designed such that you can enjoy your bath with full access to a view of the outside world, should you so desire. That’s great on the top floor of a tall building, but I’m not sure how practical that is on lower levels – but hey, whatever floats your boat, yah?

6-bathtub

Yet another Conrad toy – a rubber bath elephant (kinda like a rubber duckie, only elephantine). Again, there’re a few colour variants – gotta catch them all, am I right?

6-elephant-bath

Being on the top (32nd) floor, the view is pretty impressive – although not being particularly familiar with Bangkok, it kinda became a blur of miscellaneous buildings after awhile…

7-room-view

Looking down, you can see a balcony on the floor below. I’m guessing it belongs to one of the terrace suites?

7-room-view-terrace

Breakfast

I opted to have breakfast at Café@2, the restaurant on the second level, rather than the executive lounge. I’d tried breakfast at the lounge the last time round, and (as is typical) the lounge offerings are more limited as compared to the restaurant, though you do get to eat in greater privacy.

9-breakfast-a

The spread’s pretty good, and the fare’s rather tasty, too. I was particularly impressed that they had a carving station (albeit for roast ham, which I’m not really a big fan of).

9-breakfast-b 9-breakfast-c

Suffice to say, there’s enough food to be had so you won’t get sick of it all that quickly.

9-breakfast-d 9-breakfast-e

Executive lounge

The Executive lounge on the 29th floor offered a large pleasant environment to relax and grab some free food.

8-lounge-a

There’s evening cocktail with canapés…

8-lounge-b

…where you can help yourself to hot food, snacks, cheese…

8-snacks-a 8-snacks-b 8-cheese

…which make for a pretty good pre-dinner snack.

8-snacks-c

There’s also afternoon tea…

8-lounge-tea-b

…with more snacks and desserts on offer.

8-lounge-tea-a 8-lounge-tea-c

I actually preferred the view from the lounge over what I saw from my room – I guess it just faces a more interesting direction?

8-lounge-view

I really enjoy the complimentary food offerings at Conrad Bangkok, but I’ve found that a common problem with nice hotel food is that it usually means there’s even nicer food outside the hotel – Bangkok fits this pattern pretty well. It’s possible to subsist on just breakfast, tea and evening canapés, but… why would you want to, really?

Afterthoughts

The Conrad website states the Deluxe Suite as occupying 1127 sq. ft., which is already larger than many residences back in Singapore, so for two nights it kinda felt like I was in a new home. It’s also the second-priciest room available (after the 2561 sq. ft. Presidential Suite), so I definitely lucked out with my 6-level upgrade.

This almost makes me want to go back to try my luck once more with the room upgrade lottery, though even if I don’t manage to score a suite, I’ll still be pretty satisfied with the food, lounge and level of service available at this property.