Tag Archives: hilton

Hotel Review: Conrad London St. James (King Deluxe Room)


There are many Hilton properties in London, and though I’ve not actually stayed in many of them myself, the consensus (at least, on FlyerTalk) seems to be that Conrad London St. James, Hilton London Bankside, Hilton London Canary Wharf and Hilton London Tower Bridge all seem to be pretty well-regarded. With the fortuitous (and short-lived) Visa/Conrad promotion last year, I managed to net myself two free nights and stayed at the Conrad for a whopping five nights while in London, and found myself enjoying the stay immensely.

Location

The Conrad London St. James is located along Broadway, pretty much opposite the St. James Park underground station. It’s also round the corner from Westminster Abbey, which is very much a central location, as far as London goes.

The building itself looks pretty unassuming, blending in with all the other mid-rises in the area. The fancy dropoff area (and signage) are the only clues for what the building actually is.

Conrad London St James exterior

The hotel lobby has a very modern feel to it. This is perhaps due to the inclusion of modern art that I do not understand. Perhaps this sculpture represents the never-ending climb towards achieving and maintaining elite status?

Conrad London lobby

Slightly away from the main lobby is a sculpture comprising toys and action figures from across the decades, including stuff from various Pixar movies to franchises like Transformers. A geeky tribute, indeed.

Conrad London lobby toy sculpture

(Minutes after writing the above, I found out that the Conrad’s website has an Art Collection page that lists and explains the meaning behind several of its art pieces, including many pieces I hadn’t noticed, clearly proving my inability to appreciate art.)

The Room

I was assigned a King Deluxe room, which is just one step above the basic Superior Room. I got the sense that the property isn’t too generous with suite upgrades, though I didn’t try all that hard to get upgraded this time round.

King Deluxe Rm floorplan
(Image from Conrad London St. James website)

Anyway, I thought the room was more than adequate. It managed to feel sufficiently roomy, and was decked out with rather pleasant modern decor.

King Deluxe Rm

The king bed was sufficiently comfortable, and the desk was functional, I suppose. The inclusion of a media port for connecting devices (e.g. a laptop) to the TV was appreciated.

bed desk

The minibar area was pretty well-stocked, though I can’t say I’m an expert since I don’t usually take anything other than the complimentary items, which included Nespresso coffee capsules and a fair number of tea bags.

minibar-tea minibar

The bathroom was adequately large, with clear sections for the toilet, bathtub, shower (not pictured) and sink area, all nicely laid out in marble.

toilet bathroom

The TV was interestingly embedded into a flat mirror-like surface; when switched off, it’s not immediately obvious that there is a television set. Functionally it doesn’t really make much of a difference, but it’s interesting to note the attempt at integrating/hiding the television set within the room.

TV

The Extras

The room came with the fairly typical complimentary fruit platter; I’m not too sure if this is targeted at elite guests or is standard issue.

Conrad London welcome fruit

Many Conrad properties come with complimentary stuffed toys – we were lucky enough to arrive quite shortly after the launch of their new Mascot, Monty (the bulldog). Monty is a rather large (and higher cost, I imagine) toy and only comes upon request.

A very warm welcome to Monty! This handsome chap is our new mascot #MeetMonty #StayInspired

A post shared by Conrad London St James (@conradlondonsj) on

We requested for one, of course, and got a complimentary plush bulldog delivered to our room.

Monty

The availability of plush toys gave us the chance to create various dioramas within the room.

Monty Griffles fight Monty Griffles ride

Over the Christmas period, the hotel also delivered a special seasonal platter of chocolates to the room. A nice touch, I must say!

Conrad London Xmas chocolates

Breakfast

We had our breakfast at the hotel’s Blue Boar restaurant.

Blue Boar entrance Blue Boar interior

For hot food, they had the standard English breakfast items (eggs, bacon, mushrooms, tomatoes, etc.). You could also order cooked eggs – they didn’t have a live station you could order from. Also on offer – fruits, salad, bread, cereals, juices… a pretty wide range of stuff to choose from.

Hot food Fruit and salad

Bread Juice

FlyerTalk makes a big deal of the honey-roasted granola, which I must concede is pretty tasty. I believe it’s the same recipe as the one at the Hilton London Bankside.

Granola

All in all, a great place to stuff yourself with a proper English breakfast, fresh fruit, cereal, or all of the above. I was very much satisfied with the breakfast offerings.

Breakfast on plate

Lounge breakfast

I generally opt for the restaurant breakfast when able to since the lounge usually serves a more limited range of the same food, and it wasn’t any different at this property. Would suggest going for the restaurant breakfast unless you really would prefer the comparative privacy in the lounge, for some reason.

Lounge breakfast 1 Lounge breakfast 2

The Lounge

Lounge hours

Other than breakfast, the lounge offered afternoon treats and evening canapés (with drinks). The space itself was quite well-designed – there aren’t actually that many seats available, but each segment is styled differently and gives each area a distinct feel, making the lounge feel larger than it really is.

Lounge interior

Lounge 1 Lounge 2

Lounge 3 Lounge 4

There’s also a little meeting room that’s available for rental (first hour complimentary). Didn’t see any meetings going on in there during my stay, so I guess it’s not that popular an option. There were also showers available in the lounge, though I’m not too sure why anyone would choose to shower here instead of in their own room (in a really big hurry, I suppose?).

Meeting room Lounge shower toilets

At one end of the lounge is a relatively interesting centrepiece…

Lounge setting

…on the other side of which is where the action lies. The beverage offerings lie directly opposite.

Lounge alcohol

Cheese and cold cut spreads were available every evening.

Cheese platter Cold cuts

The specific hot food and desserts available differed daily, but generally I found them all to be rather enjoyable – it’s possible to substitute dinner with these, if you really want to.

Evening canapés (1)

Evening 1 menu

Evening 1 hot food Evening 1 dessert

Evening canapés (2)

Evening 2 menu Evening 2 hot food

Evening canapés (3)

Evening 3 menu Evening 3 hot food

Afternoon treats

I was exploring the city most afternoons, but got the chance to check out the tea time selections on Christmas day, when most of the city was closed anyway. Wasn’t that impressed with the savoury offerings, but the desserts were pretty good.

Afternoon tea menu

Tea dessert Tea scones

Tea plated

Assuming it’s like this every day, I think it’s a pretty good place to grab a bite, if you happen to be in the hotel in the afternoon.

Conclusion

All in all, I really enjoyed my stay here. You can get rooms here at about £240 per night without discount, although since properties like the Hilton London Bankside are available at 2/3 the price, I find it hard to justify paying the premium for this place. Still, if you’d like to pamper yourself, or are able to make a booking at a discounted rate, it’s definitely a great place to stay!


Louis believes he caught the premium travel bug after attaining KrisFlyer Elite Gold and occasionally being upgraded while shuttling between the UK, Singapore and Japan (in economy class). These travels have led to a wonderful marriage, as well as a burning desire to maximise his frequency of travel in business class or better.

He travels with a gryphon plush toy, Griffles, which often stands in for him in vacation photos. Griffles continues to amuse (and confuse) air stewardesses, hotel staff and just about everybody else, all around the world.

Hotel mini-review: Hilton London Bankside

A bit of an intermission here – I had planned to revisit the property in my trip to the UK but as luck would have it, I ended up staying at the Conrad all the way this time round. Still, I really enjoyed my stay here back in July and thought I’d leave a mini-review here to highlight a more affordable option for accommodation in London (they share the same owner, anyway).

I’d picked the London Bankside as it’s a relatively new property (think it was ready in end 2015) and I’d read quite a bit of good stuff about it. The first sign that I was in for a treat was when I entered the hotel lobby.

Other than the fresh modern decor, the front desk officer who assisted with check in was great – I’d actually made two separate consecutive bookings as I wasn’t too sure about my arrival date. When checking in, I was pleased that they had already taken note of it and had arranged for the same room to be used throughout the stay.

The rooms weren’t all that large (I was upgraded to a double deluxe), but also very fresh and modern. Nice to have a proper HDTV in the room, though I wish they allowed us to plug in our own devices via HDMI (I suppose they still want guests to make use of their pay-per-view options).

We had breakfast at their restaurant (OXBO, which is ranked at about 130 of 17k restaurants on Tripadvisor, as of today). We never actually had meals there other than breakfast, but that was excellent with a good spread (I loved their fruit custard pastries and honey-roasted granola). Much of the hot food offered was the standard English breakfast fare, but it was of pretty good quality.

The lounge was also a very comfortable one. Food offerings at tea/drinks time aren’t quite as extensive as those offered in Asia, but enough for a light snack (we were often stuffed from lunch so that worked out well).

All in all, I think this is possibly the best Hilton-branded property I’ve ever stayed at (outshining perhaps some Conrads). The location was perhaps not so ideal for us (some distance from Southwark station and not so convenient for travelling to, say, the Covent Garden area), but all things considered it was a great stay.


Louis believes he caught the premium travel bug after attaining KrisFlyer Elite Gold and occasionally being upgraded while shuttling between the UK, Singapore and Japan (in economy class). These travels have led to a wonderful marriage, as well as a burning desire to maximise his frequency of travel in business class or better.

He travels with a gryphon plush toy, Griffles, which often stands in for him in vacation photos. Griffles continues to amuse (and confuse) air stewardesses, hotel staff and just about everybody else, all around the world.

Act quickly: Hilton status matches available

Hilton has previously offered status matches, where they were giving away status in their program to similar tiered members from competing programs. These matches had no strings attached- once you were matched you had the status until the next requalification period.

Status matching is back, but this time it’s got a few strings attached.  How it works this time round is that once you submit proof of membership and stay activity with one chain, Hilton approves it and instantly upgrades your status. The upgraded status lasts for 90 days, and to retain it beyond the 90 days period you nee

  • 4 stays (not nights) for Gold
  • 8 stays (not nights) for Diamond

The following programs can be matched to Hilton. Presumably you’d see tier for tier matching, in that Starwood Gold members would be offered Hilton Gold, Starwood Platinum would be offered Hiton Diamond etc.

Our die hard Hilton loyalist Louis has written previously about the perks of Hilton Gold membership, and I’m inclined to agree with him. I’m a Hilton Diamond but given that Hilton does not have a suite upgrade policy, I haven’t found any real incremental benefit to holding Diamond (and probably will not requalify this year)

Remember that if you can get Starwood Gold with one stay at an Asia Pacific property and a World Mastercard. You can then match this to Marriott Gold and Hilton Gold, giving you status with 3 different programs.