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Hotel Review: Conrad Centennial Singapore (Executive King)

(To provide additional information to go along with the ongoing third night free promo, I thought I’d share this review of a previous stay from Oct 2016 – nothing much has changed in the past few years, so until they’re done with their rejuvenation works around Jan 2018 or so, this is probably still reflective of the property!)

The Conrad Centennial Singapore has been one of my favourite staycation options for a few years now, and has always provided a consistent experience. That consistency may not necessarily have been a good thing, though, as it seems to have fallen behind its competition in recent years. For reference,  previously the lowest price I’ve managed to get for the basic room is about S$300 with taxes.

New Year Getaway

With the ongoing third night free promo, you’ll probably be able to top that easily. The rate for 31 Aug – 3 Sep (beginning weekend of the Sep break) currently works out to around S$700, if I’ve done my maths right. That’s S$230 per night, which is a pretty good deal!

Checking in

When you get into the Conrad, you are greeted by this odd red sculpture. I’m not sure exactly what it is, but it looks pretty imposing.

Conrad Centennal Lobby

As a Gold member you usually just get a one-class upgrade – if you want access to the executive lounge, it’s better to book a business room (one class below executive room) to (almost) guarantee it. I’ve never been upgraded to a suite from a basic room, though perhaps it’s possible if you’re more insistent.

As a Diamond member (or if you’re in an executive room) there’s the option to check in at the lounge, which is a nice option if the lines are long. Just ask one of their staff standing in front of the check in desks. There wasn’t much of a queue when we got there, so we opted to just proceed with standard check in even though we’d been upgraded to an executive room.

The room

The bed is comfortable (firm, but not too hard). Somewhat on the high side, but once you’re up there it’s easy to stay there. Such is the nature of comfortable beds.

In the other corners of the room there’s the very typical armchair / work desk setup. Kinda old school, and not exactly that comfortable.

 

There’s also a large flatscreen TV. I don’t like that it’s recessed into built-in shelving like this – there’s no easy access to the ports and you’ll have to call for an engineer to come in to help if you want to plug in your own HDMI cables. It’s possible, but troublesome.

To be fair, they actually support connectivity via a panel below the TV, but you can tell that it was set up quite some time ago as they only have older RGB, S-Video and VGA ports (i.e. no HD capability). Beside the panel is what used to be the room’s sole accessible power socket – they’ve more recently added a second one in a bedstand drawer (this one comes with a USB port as well), but overall connectivity for electronics is definitely rather weak.

The Conrad used to give out these plush bears, pictured below in a tree they had set up around Christmas 2015 as part of a fund-raising campaign

In early 2016 they’d decided to switch to a new design, with a slimmer bear that comes in oriental and batik colouring.

On this particular stay, I got a batik bear. Also, a complimentary hazelnut crunch cake to celebrate my birthday.

Other than the cake, the room came with the standard fruit platter and a box of four chocolates.

The bathroom is nice enough, with lots of marble tiling – it’s also starting to show its age, though. One thing to take note of is that the basic room does not come with a bathtub, so do take note of that when booking your rooms! They also provide a complimentary Conrad rubber duck, which is a nice touch.

The view from the room was really quite lovely, offering direct line of sight to the nearby Fountain of Wealth, as well as the renovated National Stadium.

Executive Lounge

Interestingly enough, executive floor benefits include complimentary pressing of up to three items. I keep forgetting to do so, but if you really wanted to maximise your freebies you can bring along some articles of clothing to be ironed. #maximumcheapo

The executive lounge is on the 31st floor and gets pretty crowded, especially when the complimentary F&B is being served.

The drinks selection is decent enough, with red, white and sparkling (also, some hard liquor not pictured to the right).

The food selection is not really all that extensive. Cheese, salads, pasta in the middle, with about three hot items at the side. You could replace dinner with it, but it’s probably not all that satisfying.

It also offers pretty good views in multiple directions. On one side you have the floating platform (pretty good for viewing fireworks, though it is an obstructed view)…

…and on the other side, you get to see the same Fountain of Wealth that was visible from my room, albeit from a higher vantage point.

Breakfast @ Oscar’s

As a Gold member you get complimentary breakfast at the restaurant, though if you have lounge access you get to choose between the lounge and the restaurant. I usually opt for the latter due the wider range of food available.

There’s really a wide range of stuff available – pastries, cheese, and cold cuts…

 

Eastern and western hot breakfast items, and also a congee station…

 

Healthy(?) dessert items – fruit and yoghurt…

And finally, the good (unhealthy) stuff – pancakes, waffles and ice cream. Mmm.

Conclusion

I’ve been staying at the Conrad for a number of years now, so I have a special fondness for it, but for its price point I find the dated furnishings and inadequate electronics support to be very disappointing. Additionally, upgrades are hard to come by here – even as a Diamond member with multiple stays under the belt, I’ve never managed to secure a suite upgrade from a basic room. Breakfast is a highlight, though!

A few years back, I’d thought that the property was very nice, but right now it’s just kinda nice, and not particularly good value for money, so I find it hard to recommend to people at the moment(unless you manage to get it while on sale). Based on the previews of what’s to come, (good) changes are a-coming – perhaps I’ll be back again come 2018!

Third night free with the Visa Signature Hotel Collection

Remember that awesome (short-lived) one-for-one deal that was running last year? If you’d missed it, here’s your chance to get acquainted with its lesser cousin, which offers a potential 33% discount in place of last year’s 50%.

In this new promotion, you’ll get the third night free at Conrad, Waldorf Astoria and Curio hotels if you book by 30 Sep 2017 and stay before 31 Oct 2017. However, this promotion targets weekends and is valid only for stays beginning on Thursday, Friday or Saturday.

If you’re staying for longer, there’s nothing stopping you from booking three nights on the Visa Signature platform and adding separate consecutive bookings elsewhere (e.g. if you can find a cheaper rate, or with a points redemption). It’s also possible to chain this promo if you have multiple guests in the room, e.g. booking a total of 6n under two different guests’ accounts/cards/names – Hilton points earned will be deposited into separate accounts if so, though it’s now possible to transfer Hilton points for free between accounts anyway. Hotels are usually able to combine the bookings and make it a seamless experience for you; you can also email the property ahead to request for this, though in my experience it’s not been necessary to do so.

Booking process

To make use of this deal, you’ll need to make use of the Visa Signature Luxury Hotels booking platform that Aaron’s previously written about.  You get extra benefits such as…

  • Automatic room upgrade when available
  • Complimentary in-room wifi
  • Complimentary continental breakfast daily
  • USD$25 F&B credit
  • 3PM check-out when available
  • “VIP” guest status

Most of these are stuff you’ll already enjoy if you are a Hilton Gold/Diamond member, though the extra US$25 credit is still an added bonus.

I wasn’t able to make use my Visa Infinite card on the system last year for some reason, but local Visa Signature cards seem to work (I used a DBS Altitude Visa).

The reservation email lists the total price of the booking, but upon check out they will discount the third night from your final bill. Based on what I experienced with the previous promo, that discounted sum is charged to Visa and you still get points accrued from the complimentary night, which is especially great if you’re staying at an expensive property like Conrad Koh Samui.

Silkair promo synergy

The current 50% redemption promo for Silkair flights is valid for travel between 1 July and 31 October 2017 (book by 11 July), so there’s a nice possible overlap if you’re able to align reservations for:

  • Bali
  • Koh Samui
  • Xiamen
  • Maldives

Conrad property reviews

There are many eligible properties on the list, but for your reference here’re some that we’ve visited:

Low risk – book first?

The bookings are generally cancellable until the day before the stay , and charges are only made upon check out, so if you’re worried that they might pull the promotion early again this year, there’s nothing stopping you from making multiple reservations first and cancelling those you won’t be utilising. Do read specific terms for your targeted specific before pulling the trigger, though.

Check out the full details of the promotion here!

Orchid, Elephant, Turtle: Thai Airways Business Class USM-BKK-SIN

Orchid, Elephant, Turtle:
Touring the Thai Conrads

Thai Airways Business Class SIN-BKK (A350)
Conrad Bangkok (Executive Corner)
Thai Airways Business Class BKK-USM
Conrad Koh Samui (Oceanview Pool Villa)
Thai Airways Business Class USM-BKK-SIN


So it was when flying back from Ko Samui to Singapore that I started regretting doing the entire journey on Thai Airways – since Ko Samui is located pretty much halfway between Bangkok and Singapore, having to transit at Bangkok effectively quadrupled the travel time required.

Still, an interesting experience, even if one I’m unlikely to repeat in the future, and I’ve captured some highlights below.

Samui Airport

Being rather used to flying through air-conditioned city airports, Samui Airport was a bit of an eye-opener for me. There’s something quaint and charming about an airport that decides to place aquariums in the toilet to entertain you while you… go.

Most of the airport was very much open, with not an air-conditioner in sight. There’s something about walking within the airport towards your departure gate without a roof over your head.

I’d hate to be there when it’s raining, though.

When you finally get to the gate, there are some trams to bring you to the plane. Since we had some time to kill, we decided to check out the lounge first.

Blue Ribbon Club (Bangkok Airways Lounge) USM

The Thai Airways business ticket granted me access to the Blue Ribbon Club, which appeared to be the only lounge(s) in the airport (according to an old FlyerTalk thread, there’re an international and domestic one, and I’d visited the rather lacklustre international lounge).

It’s essentially just a small room with a rather limited range of items you can order off the menu.

There’s also a bunch of snacks – nothing particularly appealing, really.

I did enjoy being able to get a whole coconut while in the lounge.

All in all, a rather skippable experience. Think I’d rather have spent more time walking around the airport!

USM-BKK (Boeing 737)

The flight back to Bangkok was on the same Boeing 737 hardware that I took from BKK.

Again, no in-flight menu was provided for the domestic trip, though the meal looked rather less offensive/bewildering to non-Asians.

Royal Silk Lounge BKK

Unfortunately, due to lack of foresight, the 1h transit time in BKK did not really offer much time in the lounge, other than to snap some quick pictures before running off to the departure gate.

All in all, it seemed like a rather serviceable place. Wish I’d had more time to stay there!

BKK-SIN (Boeing 777)

The flight back was on a Boeing 777. Though not the swanky A350, as an international (albeit short-haul) flight the hardware was pretty decent, with a good amount of legroom.

There were in-flight menus again! After the regional flights I was getting used to life without them. I ordered the green curry with fishballs – it was tasty enough, though nothing fantastic.

Conclusion

At the end of the day, while I enjoyed the A350 experience, the bulk of Thai’s hardware for short-haul flights fails to impress. Unless you’re flying long-haul on newer hardware, I’d suggest saving your miles/money for better usage!


Louis believes he caught the premium travel bug after attaining KrisFlyer Elite Gold and occasionally being upgraded while shuttling between the UK, Singapore and Japan (in economy class). These travels have led to a wonderful marriage, as well as a burning desire to maximise his frequency of travel in business class or better.

He travels with a gryphon plush toy, Griffles, which often stands in for him in vacation photos. Griffles continues to amuse (and confuse) air stewardesses, hotel staff and just about everybody else, all around the world.