Citibank revamps its rewards portal, ThankYou points are now the currency

Over the weekend Citibank Singapore updated its online rewards platform to bring it in line with the rest of the world.

citibank thankyou1

Points are now called “ThankYou” points. Fortunately, nothing has been devalued- what was before is still today.

krisflyer1

With this change comes 3 additional FFPs you can redeem miles with

  • FlyingBlue
  • Qantas Frequent Flyer
  • Qatar Airways Privilege Club

Citibank still offers the most transfer options by far among the local/foreign banks offering cards in Singapore (most of whom offer Krisflyer or AsiaMiles and that’s it)

Interestingly enough, my PremierMiles AMEX miles did not become ThankYou points. They’re still redeemable at a 1:1 ratio with various FFPs.

Points are still not pooled, unfortunately, so if you have multiple cards (I have a PremierMiles AMEX and a Citi Rewards card) you’re still in the same position as before, having to do 2 redemptions to liberate 2 different sets of points (and thereby incur 2 conversion fees).

I’m putting the finishing touches on The Milelion Credit Card Omnibus Week4- Citibank, so stay tuned for that really soon

Aaron Wong
Aaron Wong
Aaron founded The Milelion to help people travel better for less and impress chiobu. He was 50% successful.

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Lctkw

Thought it worth pointing out that you could call in to ask for miles/points to be transferred to other card accounts before redeeming (though you can’t mix the two types, so you can’t combine points/miles between rewards/premiermiles, for instance.

This used to be in the old t&c – hopefully it still applies after the update!

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Tai

How about if you have two versions of the same card (e.g., Premiemiles Visa and Premiermiles AMEX)?

Are the points still separate and one has to pay the separate redemption fee? I have the Premiemiles Visa card and was wondering if I should also get the Premiermiles AMEX to get the annual 15,000 bonus miles (and slightly higher local earnings rate of 1.3 vs. 1.2).

Thanks in advance!