OCBC VOYAGE switches to DragonPass, removes lounge access for supplementary cardholders

Good news and bad news for OCBC VOYAGE Cardholders, as a significantly expanded lounge network is offset by the loss of access for supplementary cardholders.

OCBC VOYAGE Cardholders currently enjoy unlimited lounge visits, regardless of whether they hold a principal or supplementary card.ย 

Plaza Premium Lounge Singapore
Plaza Premium Lounge Singapore

The problem is that access is limited to Plaza Premium Lounges. Although these are generally a cut above your average contract lounge, their footprint (~150 lounges) is nowhere near as big as a Priority Pass or LoungeKey (1,400+ lounges). You won’t find a Plaza Premium Lounge in airports like Auckland, New York JFK, Paris, Perth or San Francisco, just to name a few.

So in that respect, there’s some good news and bad news.

The good news is that OCBC is switching its lounge provider to DragonPass, which will greatly expand the range of lounges that cardholders can access.ย 

The bad news is that supplementary cardholders will no longer enjoy lounge privileges.

OCBC VOYAGE switches lounge provider to DragonPass

Per an update on the OCBC website, all OCBC VOYAGE Cardholders (including the Premier, PPC and BOS variants)ย will now be able to enjoy lounge access through DragonPass:

ย 

Gain access to an expanded network of over 1,200 airport lounges with a complimentary DragonPass membership – exclusive to VOYAGE Cardmembers.

-OCBC

With more than 1,300 lounges across 869 airports, you’re sure to find a DragonPass lounge more readily than a Plaza Premium one (and since all Plaza Premium Lounges are part of DragonPass anyway, you don’t lose out on anything).

Moreover, DragonPass is more than just lounges. Members can also enjoy set meals at airport restaurants, nap pods, spa treatments, video games and other experiences.

Sleep n Fly nap pods

Heck, you can even visit a onsen at Nagoya Airport. Yes, an actual onsen, complete with tarmac views.ย 

SOLA Spa Bath

Compared to before, this is a significant upgrade of the lounge benefit- at least if you’re a principal cardholder.

Supplementary cardholders lose lounge access

Unfortunately, supplementary cardholders will be losing lounge access. I’ve confirmed with OCBC that the DragonPass membership will only be issued to principal cardholders.

Needless to say, this is a significant devaluation of supplementary cardholder perks, especially since OCBC only waives the S$191 supplementary card fee for the first year.

Going forward, I’d be seriously reconsidering paying that fee if I were you.

Access Plaza Premium Lounges till 28 February 2024

Plaza Premium Lounge access via physical card continues till 28 February 2024

OCBC VOYAGE Cardholders, whether principal or supplementary, can continue to visit Plaza Premium Lounges until 28 February 2024, by presenting their physical card.

After this date, the physical card will no longer be valid for lounge admittance; all access will be via DragonPass.

OCBC Premier Visa Infinite makes the switch too

This probably doesn’t warrant a separate article, but OCBC Premier Visa Infinite Cardholders will also see their lounge access switched from Plaza Premium to DragonPass.

Cardholders will enjoy two complimentary visits per membership year. However, just like the OCBC VOYAGE, the allowance for supplementary cardholders is being nerfed too.

How to register

While Visa cardholders with DragonPass memberships usually download and register via the Airport Companion app, OCBC is doing things slightly differently.

Cardholders will need to download the official DragonPass app (Android | iOS) and register with a membership code that will be sent to their registered email address. The first batch of codes will be sent from 15-31 January 2024,ย so sit tight.ย 

โœ… Registration Steps

To activate your membership:

  1. Download the DragonPass app from the Apple App Store or Google Play Store
  2. Open the app and select ‘Sign Up’
  3. Tap on ‘Activate Account Benefit’
  4. Enter the membership no. and activation code sent to the email address registered on your VOYAGE account* and tap on ‘Continue’
  5. Enter your email address and tap on ‘Next’
  6. Fill in the required details, agree to the Privacy Policy and tap on ‘Next’
  7. Enter the verification code sent to your email address and tap on ‘Continue’
  8. Choose a new password and tap on ‘Done’. Your membership card will be activated instantly!

*New cardmembers who have their VOYAGE Card approved between the 1stย and 15thย of the month will receive their membership no. and activation code via email from the 22ndย to the 25thย of the same month. New Cardmembers who sign up between the 16thย and the last day of the month will receive their details between the 7thย and 10thย of the following month.

Conclusion

OCBC VOYAGE Cardholders will now be able to access DragonPass lounges and experiences worldwide, a significant upgrade from the current Plaza Premium arrangement.

However, supplementary cardholders will no longer enjoy lounge access after the current agreement with Plaza Premium expires on 28 February 2024. That’s a big nerf, so keep that in mind when deciding whether or not to renew your supplementary card.

OCBC VOYAGE Cardholders: Win or loss?

Aaron Wong
Aaron Wong
Aaron founded The Milelion to help people travel better for less and impress chiobu. He was 50% successful.

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Gary

I pretty sure 90N card holders are getting dragon passes too

Shiro

Today is the 31 Jan 2024. I have not received the email to activate the Dragon pass. Anyone in the same situation?

Adrian

Same here, have not received till today

James

just checking if it’s only me that hasn’t received any email regarding to the dragon pass?

April

You can just call ocbc shotline for the code to activate. I did it and it’s very simple

supermeow

It came as a ‘shock’ for Voyage Card member… that OCBC has nerfed the lounge access for supplementary cardholder. What a big let down and disappoinment, considering the switch by OCBC to dragon pass. I felt very much ‘short-changed’ and a big let down that OCBC just made this decision ! I