Just two weeks ago, hopes were high for inaugural Air Travel Bubble (ATB) between Singapore and Hong Kong. Flights were snapped up, hotels were booked, and it looked like there might be travel for Singaporeans yet in 2020.
But it all unraveled rather quickly, as a spike in Hong Kong’s COVID-19 cases led to a last-minute suspension of the ATB. The initial postponement was for two weeks, but given the nature of a COVID-19 outbreak, that was always a highly optimistic projection.
So it’s not really a surprise that the authorities have announced a further suspension to the ATB. The ATB will no longer happen in 2020, and a revised start date for 2021 will be announced later this month.
“Singapore and Hong Kong have further reviewed the COVID-19 situation in Hong Kong, and given that local unlinked cases are still high, both parties have decided to defer the commencement of the Singapore – Hong Kong Air Travel Bubble (ATB) to beyond December 2020. The exact start date of the ATB arrangement will be reviewed in late December”
What about ticket refunds?
Both Singapore Airlines and Cathay Pacific are offering full refunds to ticketholders on ATB flights, with no penalty fees. Alternatively, you may choose to rebook a different date with a waiver of the change fee, although a fare difference may apply.
Singapore Airlines passengers can submit a refund request via this form, or contact the airline if they wish to change their travel dates. If their booking was made through a travel agent, all refunds/changes must be done through the agency.
Q: The Singapore-Hong Kong Air Travel Bubble has been postponed, what will happen to my flight?
A: All Singapore Airlines flights between Singapore and Hong Kong (SQ890 and SQ891) from 1 Dec to 31 Dec both dates inclusive) will operate as non-ATB flights due to the postponement of the Air Travel Bubble. Customers will need to ensure that they meet the entry requirements and adhere to quarantine measures upon arrival in both cities.
Customers with existing bookings may either rebook their flights with no rebooking fees or request a full refund of the unutilised portion(s) of their tickets, with cancellation fees waived. The refund will be processed according to the original mode of payment. Those who booked directly with Singapore Airlines may request for the refund via our Assistance Request form.
If you booked via a travel agent, please contact them for assistance. Please note that travel agents may charge fees based on the terms and conditions of your booking.
Source: ATB FAQ
Similarly, Cathay Pacific passengers can request a refund of their ticket via the Manage Booking option. There’s also the option to exchange your ticket for Cathay Credits (why though), or rebook to a different date.
Q: I’ve booked an Air Travel Bubble flight before the travel bubble postponement was announced. What are my options?
A: If you’ve booked a travel bubble flight that was originally scheduled to depart between 22 November and 31 December, you’ve been automatically placed onto a new, non-Air Travel Bubble flight. Please note that normal quarantine rules will apply.
You have the option to change or cancel your booking, free of charge:
Source: ATB FAQ
What’s my plan now?
I was originally scheduled to fly the inaugural ATB flight on 22 November 2020, and when the postponement was announced, I moved the flight two weeks later to 7 December 2020. I always knew it was a long shot though, given how the Hong Kong cases were escalating.
Since December is now out of the question, I looked at options in January. Remember: from 1 January 2021, the ATB flight switches from SQ890 to SQ860, so you’ll need to look out for that flight.
Ticket prices to Hong Kong have risen significantly since I snagged a S$572 fare on the day the ATB was announced, and I didn’t fancy shelling out another S$200 or so. However, I noticed that Economy Class award space was wide open in January, so I decided to take a punt on these dates:
In an ideal world, I’d be able to do Business Class on the outbound leg and Economy Class on the return so I can review two different experiences. However, Business Saver is on waitlist, so I’ll have to be patient and see how that plays out.
To be clear: 4 January is a shot in the dark. There’s no way of knowing what the situation will be like by then, and I wouldn’t hold my breath. But in any case, I’ll wait for the official announcement and try to move the dates accordingly- the goal is still to fly the inaugural.
The other potential spanner in the works is I’m scheduled to go on my first-ever cruise at the end of January (more on that later). However, Royal Caribbean has added supplementary terms stating that anyone who has travelled outside Singapore less than 14 days prior to boarding will not be allowed to cruise. Again, there’s no point worrying about this until there’s some clarity on the ATB, but it’s something I might have to juggle.
While it’s obviously not ideal how the ATB has turned out, there’s very little to complain about. I’m thankful life here now has some semblance of normality, where we can dine out, go to theatres, do staycations and even cruise. Air travel would have been the icing on the cake, but let’s not get ahead of ourselves.
I do wonder whether we might see an ATB with another country pop up before Hong Kong though, at the rate things are going…