foodpanda increasing minimum spend for Krisflyer miles accrual to S$35

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From 16 May 2021, you'll need to spend at least S$35 on a foodpanda order to earn KrisFlyer miles.

foodpanda first added KrisFlyer miles accruals back in March 2019, allowing customers to earn miles (usually at a rate of 1 mpd, although this was sometimes doubled) with a minimum spend of S$35.

The minimum spend was reduced to S$20 in early 2020, but it seems we’ve come full circle as effective 16 May 2021, the minimum spend is returning to S$35 once more. 

foodpanda’s website has been updated to reflect the increased threshold. Although the wording says you need to order “food” above S$35, a foodpanda PR rep previously confirmed that the minimum spend includes the delivery fee. In other words, if your order is S$34.50 and there’s a S$2 delivery fee, your total spend of S$36.50 will be eligible to earn KrisFlyer miles. 

This is further confirmed in the T&Cs, which state the following:

  • KrisFlyer miles can only be transferred to the rightful individual KrisFlyer account.
  • Offer is valid for KrisFlyer members only. To enjoy the offer, KrisFlyer members must record their KrisFlyer membership number into foodpanda account with the matching first and last name.
  • Valid with minimum order of $20 (inclusive of delivery fee) [this line will presumably be updated to $35 come 16 May]
  • Offer cannot be used in conjunction with other promotions, discounts, coupons or privileges.
  • Miles will be credited into your KrisFlyer account within 30 days after each successful order
  • Members are responsible for any delays caused by inaccurate details.
  • Log in to check your KrisFlyer statements online.
  • foodpanda reserves the right to change the T&Cs at any time without prior notice.

Miles awarded are rounded to the nearest whole number when credited to your KrisFlyer account. 

What card should I use for foodpanda?

In addition to the usual 1 mpd awarded by foodpanda, users who pay with the following credit cards will earn up to 4 mpd extra.

Card Earn Rate Cap*
Citi Prestige 4 mpd No cap; spend by 31 Aug. Read more here
Citi PremierMiles 4 mpd No cap; spend by 31 Aug. Read more here
DBS Woman’s World Card 4 mpd ≤S$2K per
c. month
Citi Rewards^ 4 mpd ≤S$1K per
s. month
UOB Pref. Plat Visa 4 mpd ≤S$1.1K per
c. month
HSBC Revolution 4 mpd ≤S$1K per
c. month
UOB Lady’s Card 4 mpd# ≤S$1K per
c. month
UOB Lady’s Solitaire 4 mpd# ≤S$3K per
c. month
KrisFlyer UOB Credit Card 3 mpd ≥S$300 on SIA-group trxns in a m. year. No cap
*C. Month= Calendar Month | S. Month= Statement Month | M. Year= Membership Year
#Must select dining as quarterly 10X category
^Take particular care with the Citi Rewards Card. The Visa version has no issues with 10X on online food delivery, but Mastercard users have reported not earning 10X with foodpanda & Deliveroo.

Earn Elite miles and PPS Value- but it won’t be easy

As part of Singapore Airlines’ ongoing “earn on the ground” campaign, KrisFlyer and PPS Club members can earn status credits by transferring credit card points, spending on co-brand cards, making purchases via KrisShop or Kris+, and accruing miles with non-air partners like foodpanda.

  KrisFlyer  PPS Club 
Earn with non-air partners
(min. 500 miles)
1 Elite mile per 5 KrisFlyer miles earned 1 PPS Value per 10 KrisFlyer miles earned

Here’s the thing though: you need to earn a minimum of 500 miles in a single “crediting event”. While foodpanda credits your miles in monthly batches, each credit will come in a single transaction. In other words, unless you spend at least S$500 on a single food delivery order, it’s impossible to earn status credits from foodpanda. 

It’d be much easier to earn status credits with GrabFood, because GrabRewards members need to manually trigger the conversion to KrisFlyer. This allows them to accumulate points across multiple orders (not to mention from Grab rides and other services too). 

Conclusion

We’re back to square one for miles earning with foodpanda, which will be a pain for those who typically order for one or two people. A S$35 minimum spend means that unless you have expensive taste or order for a large group, you’ll be walking away empty-handed from most deliveries. 

At least you’ll still be able to enjoy their awardwinning customer service.

Aaron Wong
Aaron founded The Milelion with the intention of helping people travel better for less and impressing chiobu. He was 50% successful.

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Hangry

Whether the 35 is really inclusive of delivery fees remain to be seen. I have had terrible experiences with Foodpanda over such promotions.

Still remember there was an old promotion for 3mpd where the TNC states minimum includes delivery fee, but the site doesn’t accept the promo code, and the CSO insists that delivery fees is excluded when I contacted them to inquire.

ZYX

At least foodpanda has real human manned live chat. Grab? Took 3 days instead of 1 as they claimed to answer my self service enquiry.

N K

Isn’t Citi Prestige also offering 4mpd?

Lee

Does Foodpanda ‘pick up’ order count?

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