While the “new and improved” Test & Go initially required two separate isolations, common sense has prevailed, and from 1 March 2022 it’s back to one isolation, while waiting for the results of the on-arrival PCR test.
|✈️ Test & Go Requirements|
|TAT: Test & Go|
Regardless of which scheme you’re entering Thailand under (Test & Go, Sandbox, AQ), every individual aged 18 and above must submit a Thailand Pass application. Here’s a few important things to note:
- Applications can be made 2-60 days before arrival
- It takes up to seven days to process an application, and you should budget extra time for potential rejections due to improper documentation (or simply a fussy bureaucrat!)
- Children aged below 18 can be registered as a dependent in an accompanying adult’s Thailand Pass application
- The Thailand Pass application portal does not accept PDF files. Get used to converting all your PDFs into image files like JPGs or PNGs
- Once you begin an application, you can’t save your progress and come back another time to finish it. The entire application must be completed at one go
Thailand Pass: Getting Started
Applications for the Thailand Pass are free-of-charge (beware of lookalike websites that impose a fee!), and can be done via https://tp.consular.go.th/
On the first screen, you’ll be prompted to choose from one of three schemes. In this post we’ll be looking at Test & Go, so select that option, read through the terms, check the box at the bottom and click “confirm”.
|❓ Sandbox application?|
|I’ve written a separate guide on the application process for Sandbox, which you can find via this link|
The next screen asks for the details of your journey to Thailand.
Purpose of Arrival
Tourism was not an option, so I just selected “Travel”.
Departure from country/ area
Select the country you’re starting your journey from.
First Arrival Port in Thailand (City)
This is straightforward if you don’t have an onwards domestic connection in Thailand- just put whichever city it is you’re flying into.
If you’re on a connecting itinerary such as SIN-BKK-USM, it gets a bit trickier:
- My hotel in Koh Samui told me to put Samui as the first port of arrival, since Bangkok was merely a transit
- The TAT in Singapore told me to put Bangkok as the first port of arrival, since that’s where I cleared immigration.
I ended up trusting the hotel and putting Samui, and encountered no problems during my trip. Perhaps this field doesn’t matter so much then?
Again, this is straightforward if you don’t have an onwards domestic connection in Thailand- enter the flight number that brings you into Thailand.
If you’re on a connecting itinerary such as SIN-BKK-USM, make sure the information matches with the previous section:
- If you’re putting Samui as the first port of arrival, use the BKK-USM flight number
- If you’re putting Bangkok as the first port of arrival, use the SIN-BKK flight number
Date of Arrival
While it’s recommended that you apply for the Thailand Pass at least seven days before your intended travel date, the system allows you to select any arrival date that’s not in the past (you don’t want to cut it too close, obviously).
Estimated Date of Departure from Thailand
The departure date is only an estimate, which gives you the flexibility to extend your trip if you wish (subject to Visa requirements).
Thailand Pass: Personal Information
After providing your trip details, you’ll then be prompted for some basic personal information. There isn’t an awful lot to explain here; just enter your personal information and upload a copy of the passport information page.
When registering your email address, be careful not to use accounts from:
These have been known to block emails from Thailand Pass (and that’s block, not even send to spam folder). Gmail addresses are safe.
If you’re travelling with children under 18 years old, here’s where you provide their information.
Thailand Pass: Vaccination
This is one of the most annoying steps in the entire application process.
Travellers need to upload proof of vaccination, but this section of the Thailand Pass portal doesn’t accept PDF files- only JPG, JPEG and PNG. Since your Notarise vaccination certificate comes in PDF format, you’ll need to:
- Screenshot each page of your Notarise certificate
- Stitch them together into one long image (this can be done in PowerPoint)
- Upload one copy for each dose (i.e. upload the same thing 3X if you’re boosted)
I hope you know how to convert PDFs to JPGs; the Thailand Pass team must have received so many enquiries about this they’ve even created a special article on the topic.
At the risk of repeating myself, each vaccination dose requires you to upload a separate certificate of vaccination, so you’ll need to repeat the process for the second and third (if applicable) doses.
In addition to the vaccination certificate, you can also upload the vaccination certificate’s QR code (optional) which supposedly leads to faster approval.
You’re meant to crop out the QR code and upload it, but try as I might, the Thailand Pass portal refused to accept any of the QR codes from my Notarise certificate- not the one labelled “Online QR verification”, nor the ones labelled “Offline QR Verification (EU DCC-compatible)”. I kept getting the error message “QR Code is not valid”.
My workaround was to:
- Scan the Online QR verification code using my phone (i.e. the non EUDCC one)
- Copy the URL generated
- Generate my own QR code via The QR Code Generator
I uploaded the self-generated QR code and it worked fine. Just like the vaccination certificate, you’ll need to upload the QR code once for each dose.
|❓ Which QR code to use?|
|As mentioned earlier, your Notarise vaccination certificate has different types of QR codes. There is a single QR code labelled “Online QR verification” and two (or three if you’re boosted) QR codes labelled “Offline QR Verification (EU DCC-compatible)”. From what I understand, it doesn’t really matter which one you submit for Thailand Pass.|
Thailand Pass: Accommodation & Contact
Test & Go applicants must make one hotel booking at approved SHA Extra+ (aka SHA++; not to be confused with SHA or SHA+) or AQ hotel.
A list of approved SHA Extra+ and AQ hotels can be found below.
|SHA Extra+ Hotels|
|I recommend you use the link for SHA Extra+ Hotels, it’s much easier to navigate. Toggle the language to English on the top right.|
This hotel must be within five hours from your first port of arrival.
Once you select a province, the accommodation name field will be populated with eligible options. If you don’t see your hotel’s name here, it suggests they’re not an approved accommodation- double check with them.
The address field will be automatically populated once the hotel is selected, and you’ll need to enter your booking ID, duration of stay, and RT-PCR receipt number (Test & Go travellers can ignore this field).
|❓ What if I’m arriving at an odd hour?|
What happens if your flight lands at some weird time like 5 or 6 a.m? Unless you’ve worked out a special arrangement with your hotel, you’ll need to make a booking for the night before to guarantee a room upon arrival.
Fortunately, the Thailand Pass portal allows for this. For example, I put 7 February as my arrival date in Thailand, but the system lets me submit a booking with check-in from 6 February onwards.
Hotels in Bangkok offer Test & Go packages, which at the very least include 1-night’s accommodation, one-way airport transfer and a RT-PCR test. However, you can also book any rate you wish (or make a points redemption) and add on the airport transfer and RT-PCR test separately.
Upon booking, your hotel will send you a document to upload for this section (remember, you’ll need to convert it from PDF to JPG/PNG). For travellers to Bangkok, it looks something like this.
Thailand Pass: Medical Insurance & Additional Documents
Test & Go travellers must purchase travel insurance with a minimum US$20,000 (~S$27,000) coverage for COVID-19 medical treatment.
Since most travel insurance policies in Singapore don’t explicitly state coverage amounts on the insurance certificate, it might be better to just buy AXA’s Sawasdee Thailand policy. It’s very affordable (THB 420 for an 5-day trip) and the insurance certificate states in black and white the amount of coverage provided.
This is the only section that accepts PDF files (why?), but I didn’t have anything to upload here since my hotel booking confirmation already serves as proof of my on-arrival PCR test.
I suppose if you were using a different travel insurance policy which certificate doesn’t state the amount of COVID-19 coverage, you should use this section to upload a copy of the policy wording.
Thailand Pass: Processing Times
Once your Thailand Pass application is submitted, you’ll receive a six-digit confirmation code via email. Use this to check your application status, and for any correspondence with the support team ([email protected]).
How long does processing take? It’s anyone’s guess. Some people got theirs within minutes, others wait days.
My first Thailand Pass application (for the Sandbox scheme) was submitted at 8.52 a.m on 13 January and rejected at 5.52 p.m on 15 January. It said I needed to upload the certificate for my 1st and 2nd dose of vaccination- which I did – but I submitted exactly the same documents at 6.22 p.m on 15 January and got approved at 4.26 p.m on 17 January.
My second Thailand Pass application (for the Test & Go scheme) was submitted at 10.45 p.m on 1 February and approved at 11.44 a.m on 4 February.
Rejected- what now?
If your Thailand Pass application is rejected, there’s no need to start from scratch.
You can use the confirmation code to make the necessary edits or upload additional documentation. To do so, visit the Thailand Pass homepage, click on “English” under “check your request status and edit your submission”, enter your details and click on “change your Thailand Pass information”.
This is supposed to be faster than submitting a brand new application.
Changing your hotel booking requires the submission of a brand new Thailand Pass application, so I’d try to avoid that if I were you.
From 18 April 2022, Thailand Passes become much more flexible, with entry validity extended to a +/- 7 day window before and after the approved entry date. For example:
- If your approval date is 30 April 2022, you may enter from 23 April to 7 May 2022
- If your entry approval date is 15 May 2022, you may enter from 8 to 22 May 2022
This basically gives you a 15-day window in which to enter Thailand.
From start to finish, the Thailand Pass application should take no more than 15 minutes, provided you have all your documents handy. There’ll be a fair amount of file conversions (would it kill them to accept PDFs?) and cropping, but it shouldn’t be too onerous for someone reasonably tech savvy.
Test & Go Thailand Pass applicants: what kind of turnaround times are you seeing?