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CardUp offering rent and education payments with fees from 0.5% (but no rewards?)

CardUp's latest promotion for Mastercard customers would offer miles from just 0.31 cents, but in their words, "card rewards are not guaranteed".

CardUp has launched some big promos for Mastercard cardholders making rent and education payments, with eye-catching fees starting from as little as 0.5%. Depending on the earn rate of the card you hold, that would work out to as little as 0.31 cents per mile, which would be quite unprecedented.

I say โ€œwould beโ€, because thereโ€™s a worrying disclaimer on the CardUp website: card rewards not guaranteed.

Thatโ€™sโ€ฆkind of the whole point of CardUp. I mean yes, thereโ€™s also cashflow benefits in the sense that your credit card gives you an interest-free period of up to 51 days, but I imagine most people who use CardUp are in it for the rewards. 

Weโ€™ll get to that in a moment, but first, the details.

CardUp rent offers

Recurring rent

Code MCRENT5R
Limit 300 redemptions
(no cap on individual uses)
Admin Fee 2.6%
0.5%
Min. Spend None
Cap S$13,500
Schedule By 9 January 2025
Due Date By 14 January 2025
Validity Mastercard only
MCRENT5R T&Cs

Both new and existing CardUp users can use the code MCRENT5R to enjoy a 0.5% admin fee on recurring rental payments made with a Singapore-issued Mastercard.

The payment must be scheduled on CardUp between 9 October 2024 and 9 January 2025 before 6 p.m (SGT), with a due date by 14 January 2025.

No minimum payment is required, but there is a cap of S$13,500. However, any amount in excess of S$13,500 will be subject to a 0.8% fee (instead of the regular 2.6%). For example, if you have a payment of S$15,000, S$13,500 will be charged 0.5%, and S$1,500 will be charged 0.8%.

This code can be redeemed a maximum of 300 times, but there is no cap on the number of redemption an individual user can make.

One-time rent

Code MCRENT6
Limit 600 redemptions
(no cap on individual uses)
Admin Fee 2.6%
0.6%
Min. Spend None
Cap S$13,500
Schedule By 9 January 2025
Due Date By 14 January 2025
Validity Mastercard only
MCRENT6 T&Cs

Both new and existing CardUp users can use the code MCRENT6 to enjoy a 0.6% admin fee on one-time rental payments made with a Singapore-issued Mastercard.

The payment must be scheduled on CardUp between 9 October 2024 and 9 January 2025 before 6 p.m (SGT), with a due date by 14 January 2025.

No minimum payment is required, but there is a cap of S$13,500. However, any amount in excess of S$13,500 will be subject to a 0.8% fee (instead of the regular 2.6%). For example, if you have a payment of S$15,000, S$13,500 will be charged 0.6%, and S$1,500 will be charged 0.8%.

This code can be redeemed a maximum of 600 times, but there is no cap on the number of redemption an individual user can make.

CardUp education offers

Recurring education

Code MCEDU11R
Limit 1,000 redemptions
(no cap on individual uses)
Admin Fee 2.6%
1.1%
Min. Spend None
Cap S$4,500
Schedule By 9 January 2025
Due Date By 14 January 2025
Validity Mastercard only
MCEDU11R T&Cs

Both new and existing CardUp users can use the code MCEDU11R to enjoy a 1.1% admin fee on recurring education payments made with a Singapore-issued Mastercard.

The payment must be scheduled on CardUp between 9 October 2024 and 9 January 2025 before 6 p.m (SGT), with a due date by 14 January 2025.

No minimum payment is required, but there is a cap of S$4,500. However, any amount in excess of S$4,500 will be subject to a 1.5% fee (instead of the regular 2.6%). For example, if you have a payment of S$5,000, S$4,500 will be charged 1.1%, and S$500 will be charged 1.5%.

This code can be redeemed a maximum of 1,000 times, but there is no cap on the number of redemption an individual user can make.

One-time education

Code MCEDU12
Limit 1,900 redemptions
(no cap on individual uses)
Admin Fee 2.6%
1.2%
Min. Spend None
Cap S$4,500
Schedule By 9 January 2025
Due Date By 14 January 2025
Validity Mastercard only
MCEDU12 T&Cs

Both new and existing CardUp users can use the code MCEDU12 to enjoy a 1.2% admin fee on one-time education payments made with a Singapore-issued Mastercard.

The payment must be scheduled on CardUp between 9 October 2024 and 9 January 2025 before 6 p.m (SGT), with a due date by 14 January 2025.

No minimum payment is required, but there is a cap of S$4,500. However, any amount in excess of S$4,500 will be subject to a 1.5% fee (instead of the regular 2.6%). For example, if you have a payment of S$5,000, S$4,500 will be charged 1.2%, and S$500 will be charged 1.5%.

This code can be redeemed a maximum of 1,900 times, but there is no cap on the number of redemption an individual user can make.

โ€œCard rewards not guaranteedโ€?

Now letโ€™s address that disconcerting statement โ€œcard rewards not guaranteedโ€.

When I first saw this, I was hoping itโ€™d just be a generic CYA disclaimer- after all, there are banks like HSBC which exclude CardUp altogether. However, when I checked with CardUp, I was informed that rental and education payments made under this promotion will code as MCC 6513 and MCC 8299 respectively. 

Thatโ€™s an issue, because unlike the regular MCC 7399 used for CardUp payments, MCC 6513 and 8299 are on the exclusion list of several banks, including Citi, OCBC and UOB. 6513 isnโ€™t on the exclusion list for DBS, but thatโ€™s a moot point because DBS does not issue a general spending Mastercard that could be used for this promotion (and before someone asks, no, CardUp transactions donโ€™t earn 4 mpd with the DBS Womanโ€™s World Card). 

Sure, what the T&Cs say and what happens in real life are two different things, and it is possible that despite everything, you might still earn rewards. But thatโ€™s a gamble youโ€™ll have to take, because if rewards arenโ€™t given, the only benefit of paying the CardUp fee is improved cashflow. And in the case of education, you might be able to enjoy that benefit for free if your institution is available on AXS, which accepts card payments (with a nifty ongoing promo to boot).

Whatโ€™s the cost per mile?

As a reminder, these promo codes are only valid for Singapore-issued Mastercards.

In the tables below, Iโ€™ve summarised the cost per mile for rental and education payments, covering the recurring and one-time fees, as well as the fee chargeable for payments in excess of the cap.

I want to emphasise again that MCC 6513/8299 are explicitly excluded by Citi, OCBC and UOB, the three banks featured below. You may not earn any rewards at all- these are the โ€œwhat ifโ€ calculations in case you want to try nonetheless. 

For rental

Card Earn Rate Cost Per Mile
0.5% 0.6% 0.8%
Citi ULTIMA MC 1.6 mpd 0.31 0.37 0.50
UOB PRVI Miles MC 1.4  mpd 0.36 0.43 0.57
OCBC 90ยฐN MC 1.3 mpd 0.38 0.46 0.61
Citi Prestige 1.3 mpd 0.38 0.46 0.61
Citi Premier Miles 1.2 mpd 0.41 0.50 0.66
KrisFlyer UOB 1.2 mpd 0.41 0.50 0.66

For education

Card Earn Rate Cost Per Mile
1.1% 1.2% 1.5%
Citi ULTIMA MC 1.6 mpd 0.68 0.74 0.92
UOB PRVI Miles MC 1.4  mpd 0.78 0.85 1.06
OCBC 90ยฐN MC 1.3 mpd 0.84 0.91 1.14
Citi Prestige 1.3 mpd 0.84 0.91 1.14
Citi Premier Miles 1.2 mpd 0.91 0.99 1.23
KrisFlyer UOB 1.2 mpd 0.91 0.99 1.23

Conclusion

CardUp has launched a new promotion for Mastercard customers making rent and education payments, which offers fees starting from as little as 0.5%. This would be amazing- if you could earn rewards. CardUp has made it clear that rewards arenโ€™t guaranteed, and if these do indeed process as MCC 6513/8299, youโ€™re rolling the dice. 

Since MCC 6513 is CardUpโ€™s default MCC for rental payments in general, it would be useful if any community members could chime in with their experiences here. Have you managed to earn rewards on CardUp rent with anything other than DBS cards? 

  Story update: I polled the MileChat, and thereโ€™s numerous data points of people earning rewards on CardUp rent with Citi, OCBC, UOB and Maybank cards. Upon checking the MCCs, these coded as MCC 7399. So I may be wrong that 6513 is CardUpโ€™s default MCC for rental payments, but that doesnโ€™t change the current predicament: if these Mastercard payments do code under MCC 6513, you might not earn rewards.
Aaron Wong
Aaron Wong
Aaron founded The Milelion to help people travel better for less and impress chiobu. He was 50% successful.

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Tom

To check โ€“ youโ€™re saying that for example, a Citi credit card โ€“ based on the code MC6513 for this promo โ€“ is unlikely to receive awards for rental payments?

But under the โ€˜normalโ€™ CardUp process Citi cards do?

Or is it he case that Citi cards donโ€™t regardless?

lifeonthego_k

โ€œ[โ€ฆ] unlike the regular MCC 7399 used for CardUp payments, MCC 6513 is on the exclusion list of several banks, including Citi, OCBC and UOB.โ€

With MCC 7399, you will earn the base rate with these banks

Last edited 7 months ago by lifeonthego_k
Tom

I understand that โ€“ but the last paragraph said โ€œMCC 6513 is CardUpโ€™s default MCC for rental payments in generalโ€ so my question is whether under โ€˜normalโ€™ conditions Citi cardholders would receive rewards on their payments?

Steve

Maybe just best to use the recurring payment option with the fee of 1.8% โ€“ as it says for this that โ€œcard awards guaranteedโ€. And 1.8% is still a reasonably good offer โ€“ 20% lower than the usual rate with GET225.

Steve

To add, you do wonder why on earth they would change the MCC to one that does not guarantee awards. It does not have any impact to the Cardup folks what MCC they use, surely? So why change to an MCC that would impact the customer at their bank end? Does not make sense to me why they would do this.

OJW

They are probably targeting a new segment of customers who care less about rewards and more about the cost of using CardUp, like what Aaron mentioned about having healthier cashflow.

Steve

You might be right. But the way they go about it leaves a lot to be desired. Given that most people have used Cardup for miles on their credit card, it is not that obvious when you first look at their offer that miles may not be awarded in this case. Why, for example, does Aron have to call Cardup to find out the MCC? Why canโ€™t Cardup be transparent and state explicitly what MCC is being used, so people can access fully? Vague, and arguably, mis-leading statements like โ€œrewards not guaranteedโ€ is not a good look.

aswin

More transparent = People becoming more efficient with CC usage/choice = more miles/rewards need to give away = more fees incured by Cardup from CC processors = low profit margin for Cardup.

As a company who strive on the spread difference, they cant afford to be more transparent.

Steve

Interesting business strategy. Be vague and not transparent in the hope that people will fall into a trap and not receive the miles they thought they would and therefore reduce costs and increase profits. I wonder how such a strategy will work longer term?

OJW

I feel they have been transparent enough in this instance. They already stated upfront that those two promo codes do not guarantee rewards โ€“ so if you are in for the rewards, avoid using these promo codes as much as they look attractive. They did provide other Mastercard promo codes that are less attractive but also guarantee rewards. They did not hide and was willing to share when Aaron reached out about it. As to why they didnโ€™t share about the MCC used, perhaps itโ€™s to consider what makes best sense for the layman miles chaser who might find MCCsโ€ฆ Read more ยป

LANY

My thinking exactly!

drakka66

What the f?!@? I paid last night before seeing this articleโ€ฆ stay tuned, I will let all here know if the points turn up on my UOB PRVI card usedโ€ฆ if it doesnโ€™t, I am just going to cancel my Cardup account foreverโ€ฆ scheming bast***

Romain

They are very clear upfront about the fact that rewards arenโ€™t guaranteed.

drakka66

I can confirm that UOB card does not give reward. All, Pls donโ€™t use this code.

hoglj

does anyone know what Standard Chartered Journey code CardUp rental as?

NotMe

Used it once for preschool fee payment. Didnโ€™t get any rewards

Alex

I used Citi Prestige to charge rent on 10th Oct and was not awarded points. I called Prestige customer service and they confirmed that the transaction MCC is 6513 and excluded from earning points. Donโ€™t waste your time and donโ€™t use this code.

Beyond

I did not earn the points from Citibank!!!

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