Confirmed: New DragonPass restrictions for UOB Visa Infinite Metal Card

Back in March, I reported that DragonPass had tightened its “fair use” policy, which limits the rate at which members can redeem lounge visits or set meals.

Previously, the two were treated as separate categories, each with its own cooldown period. Under the new policy, they’re grouped together, and redeeming a set meal now prevents you from redeeming a lounge visit within a certain time period (and vice versa.)

However, DragonPass also allows card issuers to stipulate further restrictions of their own (hence the exclusion of set meals for OCBC VOYAGE Cardholders, for instance). And if you’re a UOB Visa Infinite Metal Cardholder, you’ll find that your ability to lounge hop has been significantly curtailed.

UOB Visa Infinite Metal Card adds further DragonPass restrictions

For context, the DragonPass fair use policy sets the following restrictions on airport lounge and restaurant visits:

• A maximum of one lounge visit every two hours
• A maximum of one set meal every five hours (except for cards using the Mastercard Travel Pass, where the limit is two hours)

As mentioned earlier, both these categories now interact with each other, so you can’t redeem a set meal and then visit a lounge until a two-hour window has passed.

In recent weeks, members of the UOB Visa Infinite Metal Card chat have reported being unable to redeem a second lounge visit or set meal even after the cooldown period shown in the table above.

I reached out to a UOB spokesperson for a comment, and it appears that the bank has now implemented a four hour waiting period between redemptions. 

Now, the statement doesn’t address this explicitly, but based on data points from the chat I’ve pieced together the following table.

If you’re redeeming consecutive set meals (or spa treatments), the cooldown remains five hours, the same as before.

But if you’re redeeming two lounge visits, or a lounge visit and a set meal (or vice versa), then the cooldown is now four hours instead of two. Given that some airport lounges have a maximum stay of three hours, this creates the possibility of a cardholder on a longer layover not having anywhere to go for an hour. 

What do I make of this change?

It might surprise you to hear this, but I’m actually OK with a cooldown period for lounge memberships.

As the recent nerf to the Citi Prestige Card has shown, unlimited visits with no cooldown is a perk that’s ripe for abuse, and in the long run everyone gets penalised when the banks crack down. In fact, I don’t think it’s any coincidence that the three big lounge nerfs we’ve seen this year — to the AMEX Platinum Charge, Citi Prestige and StanChart Priority Private — all involve unlimited Priority Pass memberships, which have no cooldown period.

So if given a choice between an extended cooldown period, or unlimited lounge visits being removed completely, I’d much rather the former. Besides, I have multiple lounge benefits from several credit cards, so it’s a simple matter of switching to a different membership as needed.

However, the issue here is that the change was made quietly, without any notice. This is really the kind of thing that should have been transparently communicated, to avoid giving cardholders a nasty surprise at the airport.

Which credit cards offer DragonPass?

The following credit cards offer DragonPass memberships. I’ve also included the cooldown period between redemptions, for ease of reference (if your experiences show otherwise, do sound off).

💳 Cards with DragonPass Lounge Access
Card	Free Visits*	Lounge	Set Meal
HSBC Jade Debit Card	2	2h	5h
OCBC Premier Visa Infinite	2	2h	Not permitted
Citi Private Client Debit Card	2	2h	Not permitted
CIMB Visa Infinite	3	2h	5h
HSBC TravelOne Card	4	2h	2h
DCS Imperium	6	2h	2h
UOB Lady’s Solitaire Metal Card	6	2h	2h
OCBC VOYAGE (all versions)	∞	2h	Not permitted
UOB Visa Infinite Metal Card	∞ (+1 guest)	4h	5h
*All free visits are tracked by membership year, except DCS Imperium, HSBC TravelOne Card and UOB Lady’s Solitaire Metal Card which follows the calendar year

Which app to use?

It’s important to remember that DragonPass has three different apps, and the correct app to use depends on which card you have.

You use the official DragonPass app only if:

• You purchased a membership directly from DragonPass
• You’re using the OCBC VOYAGE Card (which does not include set meals)

Otherwise, you’ll be using either the Mastercard Travel Pass (for Mastercards) or Airport Companion (for Visas). Refer to the table below for more details.

If your credit card is a…	…download this app
OCBC VOYAGE Card OCBC Premier Visa Infinite or if you purchased a membership directly from DragonPass	DragonPass (Android | iOS)
Mastercard	Mastercard Travel Pass (Android | iOS)
Visa	Airport Companion (Android | iOS)

Conclusion

UOB Visa Infinite Metal Cardholders will now have to wait at least four hours between DragonPass utilisations, following a quiet revision that took effect in April 2025.

To the extent that this forestalls an even worse nerf, like the wholesale removal of unlimited visits, I suppose it’s not the worst possible outcome. But I do think it should have been openly communicated to cardholders, instead of done surreptitiously.