Tag Archives: conrad

Hotel Review: Conrad Centennial Singapore (Executive King)

(To provide additional information to go along with the ongoing third night free promo, I thought I’d share this review of a previous stay from Oct 2016 – nothing much has changed in the past few years, so until they’re done with their rejuvenation works around Jan 2018 or so, this is probably still reflective of the property!)

The Conrad Centennial Singapore has been one of my favourite staycation options for a few years now, and has always provided a consistent experience. That consistency may not necessarily have been a good thing, though, as it seems to have fallen behind its competition in recent years. For reference,  previously the lowest price I’ve managed to get for the basic room is about S$300 with taxes.

New Year Getaway

With the ongoing third night free promo, you’ll probably be able to top that easily. The rate for 31 Aug – 3 Sep (beginning weekend of the Sep break) currently works out to around S$700, if I’ve done my maths right. That’s S$230 per night, which is a pretty good deal!

Checking in

When you get into the Conrad, you are greeted by this odd red sculpture. I’m not sure exactly what it is, but it looks pretty imposing.

Conrad Centennal Lobby

As a Gold member you usually just get a one-class upgrade – if you want access to the executive lounge, it’s better to book a business room (one class below executive room) to (almost) guarantee it. I’ve never been upgraded to a suite from a basic room, though perhaps it’s possible if you’re more insistent.

As a Diamond member (or if you’re in an executive room) there’s the option to check in at the lounge, which is a nice option if the lines are long. Just ask one of their staff standing in front of the check in desks. There wasn’t much of a queue when we got there, so we opted to just proceed with standard check in even though we’d been upgraded to an executive room.

The room

The bed is comfortable (firm, but not too hard). Somewhat on the high side, but once you’re up there it’s easy to stay there. Such is the nature of comfortable beds.

In the other corners of the room there’s the very typical armchair / work desk setup. Kinda old school, and not exactly that comfortable.

 

There’s also a large flatscreen TV. I don’t like that it’s recessed into built-in shelving like this – there’s no easy access to the ports and you’ll have to call for an engineer to come in to help if you want to plug in your own HDMI cables. It’s possible, but troublesome.

To be fair, they actually support connectivity via a panel below the TV, but you can tell that it was set up quite some time ago as they only have older RGB, S-Video and VGA ports (i.e. no HD capability). Beside the panel is what used to be the room’s sole accessible power socket – they’ve more recently added a second one in a bedstand drawer (this one comes with a USB port as well), but overall connectivity for electronics is definitely rather weak.

The Conrad used to give out these plush bears, pictured below in a tree they had set up around Christmas 2015 as part of a fund-raising campaign

In early 2016 they’d decided to switch to a new design, with a slimmer bear that comes in oriental and batik colouring.

On this particular stay, I got a batik bear. Also, a complimentary hazelnut crunch cake to celebrate my birthday.

Other than the cake, the room came with the standard fruit platter and a box of four chocolates.

The bathroom is nice enough, with lots of marble tiling – it’s also starting to show its age, though. One thing to take note of is that the basic room does not come with a bathtub, so do take note of that when booking your rooms! They also provide a complimentary Conrad rubber duck, which is a nice touch.

The view from the room was really quite lovely, offering direct line of sight to the nearby Fountain of Wealth, as well as the renovated National Stadium.

Executive Lounge

Interestingly enough, executive floor benefits include complimentary pressing of up to three items. I keep forgetting to do so, but if you really wanted to maximise your freebies you can bring along some articles of clothing to be ironed. #maximumcheapo

The executive lounge is on the 31st floor and gets pretty crowded, especially when the complimentary F&B is being served.

The drinks selection is decent enough, with red, white and sparkling (also, some hard liquor not pictured to the right).

The food selection is not really all that extensive. Cheese, salads, pasta in the middle, with about three hot items at the side. You could replace dinner with it, but it’s probably not all that satisfying.

It also offers pretty good views in multiple directions. On one side you have the floating platform (pretty good for viewing fireworks, though it is an obstructed view)…

…and on the other side, you get to see the same Fountain of Wealth that was visible from my room, albeit from a higher vantage point.

Breakfast @ Oscar’s

As a Gold member you get complimentary breakfast at the restaurant, though if you have lounge access you get to choose between the lounge and the restaurant. I usually opt for the latter due the wider range of food available.

There’s really a wide range of stuff available – pastries, cheese, and cold cuts…

 

Eastern and western hot breakfast items, and also a congee station…

 

Healthy(?) dessert items – fruit and yoghurt…

And finally, the good (unhealthy) stuff – pancakes, waffles and ice cream. Mmm.

Conclusion

I’ve been staying at the Conrad for a number of years now, so I have a special fondness for it, but for its price point I find the dated furnishings and inadequate electronics support to be very disappointing. Additionally, upgrades are hard to come by here – even as a Diamond member with multiple stays under the belt, I’ve never managed to secure a suite upgrade from a basic room. Breakfast is a highlight, though!

A few years back, I’d thought that the property was very nice, but right now it’s just kinda nice, and not particularly good value for money, so I find it hard to recommend to people at the moment(unless you manage to get it while on sale). Based on the previews of what’s to come, (good) changes are a-coming – perhaps I’ll be back again come 2018!

Third night free with the Visa Signature Hotel Collection

Remember that awesome (short-lived) one-for-one deal that was running last year? If you’d missed it, here’s your chance to get acquainted with its lesser cousin, which offers a potential 33% discount in place of last year’s 50%.

In this new promotion, you’ll get the third night free at Conrad, Waldorf Astoria and Curio hotels if you book by 30 Sep 2017 and stay before 31 Oct 2017. However, this promotion targets weekends and is valid only for stays beginning on Thursday, Friday or Saturday.

If you’re staying for longer, there’s nothing stopping you from booking three nights on the Visa Signature platform and adding separate consecutive bookings elsewhere (e.g. if you can find a cheaper rate, or with a points redemption). It’s also possible to chain this promo if you have multiple guests in the room, e.g. booking a total of 6n under two different guests’ accounts/cards/names – Hilton points earned will be deposited into separate accounts if so, though it’s now possible to transfer Hilton points for free between accounts anyway. Hotels are usually able to combine the bookings and make it a seamless experience for you; you can also email the property ahead to request for this, though in my experience it’s not been necessary to do so.

Booking process

To make use of this deal, you’ll need to make use of the Visa Signature Luxury Hotels booking platform that Aaron’s previously written about.  You get extra benefits such as…

  • Automatic room upgrade when available
  • Complimentary in-room wifi
  • Complimentary continental breakfast daily
  • USD$25 F&B credit
  • 3PM check-out when available
  • “VIP” guest status

Most of these are stuff you’ll already enjoy if you are a Hilton Gold/Diamond member, though the extra US$25 credit is still an added bonus.

I wasn’t able to make use my Visa Infinite card on the system last year for some reason, but local Visa Signature cards seem to work (I used a DBS Altitude Visa).

The reservation email lists the total price of the booking, but upon check out they will discount the third night from your final bill. Based on what I experienced with the previous promo, that discounted sum is charged to Visa and you still get points accrued from the complimentary night, which is especially great if you’re staying at an expensive property like Conrad Koh Samui.

Silkair promo synergy

The current 50% redemption promo for Silkair flights is valid for travel between 1 July and 31 October 2017 (book by 11 July), so there’s a nice possible overlap if you’re able to align reservations for:

  • Bali
  • Koh Samui
  • Xiamen
  • Maldives

Conrad property reviews

There are many eligible properties on the list, but for your reference here’re some that we’ve visited:

Low risk – book first?

The bookings are generally cancellable until the day before the stay , and charges are only made upon check out, so if you’re worried that they might pull the promotion early again this year, there’s nothing stopping you from making multiple reservations first and cancelling those you won’t be utilising. Do read specific terms for your targeted specific before pulling the trigger, though.

Check out the full details of the promotion here!

Hotel Review: Conrad Koh Samui (Oceanview Pool Villa)

Orchid, Elephant, Turtle:
Touring the Thai Conrads

Thai Airways Business Class SIN-BKK (A350)
Conrad Bangkok (Executive Corner)
Thai Airways Business Class BKK-USM
Conrad Koh Samui (Oceanview Pool Villa)
Thai Airways Business Class USM-BKK-SIN


Our flight was scheduled to land at 8.30am and so we anticipated arriving at the property around 10am. I had indicated this when doing online check-in the night before and requested they email me if able to accommodate an early check-in. Thankfully they were, so we were able to check in about 5h early – definitely a win for us!

After clearing immigration, we picked up our rental car from Hertz and started heading over to the hotel, about an hour’s drive away. There were a number of small roads, especially towards the end, but if you’re an experienced driver I can’t recommend getting a rental car enough – we really appreciated having the freedom to explore the island (and nearby eateries – more on that later).

So, about an hour of driving later, we had arrived at Conrad Koh Samui.

Checking in

The arrivals area is essentially an open air lounge where you’re served some iced drinks while waiting for logistics to be settled. It also features a stunning bird’s-eye view of the grounds. It’s beautiful. I spent minutes just looking at it.

(There’s also not that much else to do while waiting for stuff to be settled, but really, it’s beautiful.)

We were issued some vouchers (I only redeemed the four complimentary drinks; the others required a certain levels of spending that I wasn’t quite prepared for) as well as (for the Diamond member) the chance to win something in a lucky draw.

Prizes apparently range from ice cream to complimentary spa treatments. We won for ourselves… a complimentary piece of soap.

Some (other) people just have all the luck.

Another check-in gift (actually delivered later to the room) – an amenities gift set. Given that it’s the exact same stuff they have lying around the bathroom, I was not particularly enthused about getting a complete set like this. It could make a nice gift for some people, I suppose.

Diamond members usually get upgraded, but unfortunately for us the property was fully booked. Having effectively received an extra 5h on the property though we weren’t too fussed, especially since the villas are essentially identical other than proximity to the beach (for one-level upgrades) or additional electronics in the room (for two-level upgrades).

We stayed in Villa 217, which ended up being a pretty good location due to its (relative) proximity to the breakfast restaurant and unobstructed view from the villa (as listed on FlyerTalk).

The room

It’s a villa. It’s large. It’s roomy. It’s nice.

The fruit bowl is more substantial than most hotels I’ve been in. I particularly appreciated the inclusion of a mango. I suppose that actually makes me rather easy to impress – just throw in a mango and I’m good.

Also, free macarons.

There’s also a rather large walk-in closet space…

A rather large bathroom…

A rather large bowl-shaped bathtub (you feel kinda like a wonton in soup, soaking in this thing)…

A shower, and the commode.

Essentially, everything’s large. There’s a great sense of space, especially for the average Singaporean used to living in apartments.

There’s also your private outdoor area (well, as private as it can be – the row of villas above us probably could see us quite clearly if they’d wanted to) with deck chairs and that awesome private pool.

It’s actually a pretty standard (small) private pool, actually – what really made it awesome was the view. There is an almost indescribable sense of wonder that comes upon you when staring out into the vast, boundless ocean. Very calming; almost therapeutic. The fact that you could do so while dipping in your own private strip of water is pretty amazing.

I also made the mistake of not bringing a float to the property – lounging in the pool would probably have been even more enjoyable with one of these things.

Aaron’s post described catching the sunset as the highlight of his trip, so I was somewhat bummed that I wasn’t able to catch an awesome sunset while on the property (it was rather cloudy the evening I attempted to do so), but c’est la vie!

The grounds

So a large roomy villa is all very well and good, but at some point you are likely to want to go out and explore the rest of the property. In case you want to get into a larger pool, the communal one does offer the same breathtaking oceanic view.

There’s also the gym, which we used primarily as a bypass to get to the beach deck level.

You can probably tell that we are sporty types.

At the beach deck you get access to some hammocks. Fun stuff.

There’s also an area with umbrella-like shelters and outdoor seating furniture. Also, hammock-like webbing suspended over rocks. I was too chicken to stay on those for long (visions of falling to my death danced in my head), but if you are confident enough of the structural integrity of those things it is rather comfortable to just lie there.

There’re also the floating platforms and hammocks suspended over the sea, but we didn’t really want to get wet at that point in time, so this is as close as we got to them:

Breakfast

Breakfast is served at Zest, the restaurant pretty much at the centre of the property (marked #4 on this map). Happily enough, it was a short walk away from my villa.

We opted to be seated outside, with front-row seats to the the ocean view. Seriously, I couldn’t get enough of that stuff.

Upon being seated you get to order an egg dish. I have no idea if you’re allowed to get a second – one was sufficient for me. I ordered the Thai Egg Benedict, which was (comparatively) unique and pretty enjoyable.

Aside from that, there’s the buffet spread, which though not earth-shaking did offer more than sufficient food to fill you up. Interestingly enough, they had a dedicated section for Korean (breakfast?) foods, suggesting that they form a significant proportion of guests at the property.

Alternative eats

We did eat at the property a few times, and though decent enough and not priced as extortionately as you might expect, failed to impress. This is where having the car came in really handy – being able to easily access cheaper tastier food around the island was a luxury in itself.

Sabienglae

This was probably my favourite of the places we’d tried. The downside was that it was located pretty much across the island, about half an hour away by car.

Still, the combination of tasty food and scenic view can’t be beat. I suppose it could be cheaper, but it was already very affordable by Singaporean standards.

Green Talay

About a 10min drive from the hotel, also recommended on the FlyerTalk thread for the property, this place was pretty good and affordable. No complaints!

Hemingway’s on the Beach

This place was really near the hotel (about 10min by car) and was ranked in the top 10 of TripAdvisor’s listings for Ko Samui, so we decided to give it a go.

My main impression of the place was that it offered a pretty good view of the sunset.

The food was decent enough, if rather home-style (in a good way). However, the dishes really took rather long to prepare (further accentuating the home-style feel, in a bad way). It was also more expensive than the other restaurants we tried.

After settling our bill the owner asked us to rate them on TripAdvisor, which is probably how they ended up there to begin with. It’s not bad, but probably not my first recommendation!

Activities

The property offered some complimentary recreation activities – the schedule was accessible via TV menu. We tried out yoga, which was attended by a grand total of 4 hotel guests, that day.

Waking up early to contort my body into various unnatural positions was an interesting experience, but I decided it was not something I was really keen on doing more of in the future.

They also offered ‘luxury boat excursions’ to a nearby island, which we tried out on our last day at the property.

Boat Excursion

The boat excursion is essentially a ride to nearby (smaller) island Koh Mat Sum. There are generally mixed reviews on this – the island is not a particularly exciting place, so I can see why some might not like it. For us, we found it the experience a nice enough change from just relaxing at the property.

For the excursion, a buggy picks you up from your villa and brings you to the arrivals area, where you are loaded onto a minivan and brought to a jetty. Then it’s onto the boat and off you go!

Towels and water are provided, so there’s no real need to bring anything. They also sell picnic sets, but if that’s what you’re looking for it’s probably far cheaper to prepare your own.

At some point along the way, they stopped the boat and announced that we would be stopping for about half an hour for some snorkelling. No one in the boat seemed interested, though, so we proceeded towards Koh Mat Sum.

If I was better prepared for the snorkelling option I probably would have liked to do it, although it could be pretty daunting to indicate an interest in doing so and having an entire boatful of uninterested hotel guests wait for you to finish having your fun in the water.

I think the snorkelling point was near Tean Island – I took the screenshot only a little later, so the location’s not completely accurate.

A little while later, we arrived at Koh Mat Sum.

We didn’t really explore the place very much, but what we had access to was a strip of beach and some shops selling exorbitantly-priced food and drinks.

Also, the chance to get up close and personal with some rather odd-looking chickens.

You’re able to borrow the snorkelling gear and do it off the beach, but there was really nothing much to see near the island, which made us regret not insisting on snorkelling at the earlier stop.

Otherwise, it’s a pretty nice beach to just relax and chill on. Bring a book or some picnic items and it can make for an enjoyable short excursion.

The Souvenir

Many Conrad properties throughout the world offer some sort of stuffed animal and I’ve started becoming a bit of a collector. Conrad Koh Samui’s is a turtle, which they present to you when you check out.

All in all I consider this to have been almost a bucket list experience – so much so that I’m already thinking of returning!


Louis believes he caught the premium travel bug after attaining KrisFlyer Elite Gold and occasionally being upgraded while shuttling between the UK, Singapore and Japan (in economy class). These travels have led to a wonderful marriage, as well as a burning desire to maximise his frequency of travel in business class or better.

He travels with a gryphon plush toy, Griffles, which often stands in for him in vacation photos. Griffles continues to amuse (and confuse) air stewardesses, hotel staff and just about everybody else, all around the world.