Iโve flown ANAโs First and Business Class several times, and although I think the overall experience is very high quality, I wouldnโt go so far as to call it the best in the business.


That may soon change. ANA has collaborated with architect Kengo Kuma and British designers Acumen to redesign its First and Business Class seats on 12 of its 23 Boeing 777-300ER aircraft.
These new cabin products will debut on the Tokyo Haneda to London route (NH211/212) from 2 August 2019. Initially, they will be available on all even number dates in August and odd number dates in September, but the goal is to make this a daily offering once a second refitted 77W arrives.
Hereโs a video showcasing what you can expect:
The Suite (First Class)
ANAโs remodelled 77W aircraft will have 8 First Class seats, called โThe Suiteโ. The maintaining of an 8-seat First Class cabin is a welcome development, given how most airlines are downsizing or getting rid of First Class altogether (SIA only has 4 First Class seats on its 77Ws).
These seats boast full height doors and adjustable privacy dividers, which let you turn the suite into a double-wide enclosed space with a companion, or a single private unit when youโre by yourself.
The IFE screen measures a whopping 43 inches, making this one of the biggest screens in the sky (Singapore Airlinesโ new A380 Suites are โonlyโ 32 inches). Itโs also the worldโs first 4K IFE screen, which seems completely unnecessary and awesome at the same time (in case youโre wondering whether you can even tell the difference between 1080p and 4K, this article may help).
Other screengrabs from the promotional video show a latest generation touchscreen IFE remote, an integrated seat control pad and a separate rocker switch to toggle the seat between full flat and full upright (meaning it wonโt require separate turndown service, as some First Class seats do).
Couple dining was a bit of an issue with ANAโs old First Class seat, on account of the side panel next to your head that couldnโt be removed. Not so with this one- once the privacy divider is down, it makes for a very pleasant side-by-side dining experience.
The Room (Business Class)
ANA will also have 64 Business Class seats on these 77Ws, which are called โThe Roomโ. The seat design is inspired by modern, multifunctional Japanese living spaces, and features fully-closing privacy doors, a first for the airline.
Youโll also notice a rather unconventional forward and rearward 1-2-1 seat configuration, which evokes comparisons with Qatar Airwaysโ Qsuites. The main difference is that the four seats in the middle cannot be converted into a central pod.
Based on the images provided, ANAโs new Business Class seats will be extremely wide. When I first saw them, I immediately thought of Singapore Airlinesโ 2006 Business Class seats, which some customers felt were too wide at 34 inches (as if thatโs possible!).
ANAโs press release states that The Room is double the width of the previous Business Class seat, which would make it approximately 42 inches. Based on four across seating and a 5.96M cabin width, that leaves about 80cm for aisle width, which sounds plausibleโฆbut weโll see when the product actually flies.
It may be my imagination, but based on the video it looks like taller passengers may need to sleep diagonally in order to stretch out fully. Iโve never found this an issue, but I know itโs a bugbear of some passengers in SIAโs Business Class.
Just like the old First Class, ANAโs old Business Class seat wasnโt particularly conducive to couple dining because of the awkward positioning of the privacy divider, so itโs good to see thatโs been rectified in this design.
Other new features
Premium Economy and Economy Class also get their own updated seats, but honestly thereโs only so much innovation that can be done in these cabins. The main upgrades are improved touchscreen monitors and headrests, along with a new seat cover design which ANA claims makes every seat โcompletely uniqueโ. Thatโs probably cold comfort when youโre crammed into one of them on a 11.5 hour flight though.


ANA has also revamped the entrance area of the aircraft to create a hotel-like reception complete with welcome monitors. Passengers can look forward to a new food service area with a self-service bar boasting mini-fridges stocked with beverages and snacks to be enjoyed throughout the flight.
And for those of you who love collecting amenities kits, it looks like ANA is coming up with some new designs. The press release didnโt touch on these specifically, but theyโre significantly different from the existing Samsonite kits.
How can I redeem this ?
If youโve set your heart on trying these new products, do yourself a favor and donโt redeem them through KrisFlyer- the rates are horribly uncompetitive.
Instead, consider earning points on cards like the Citi PremierMiles Visa or Citi Rewards Visa, and transfer them to programs like Turkish Miles & Smiles, or EVA Air. Alternatively, buy LifeMiles or United MileagePlus when they go on sale, and enjoy redemptions without any fuel surcharges.
One-way awards from HND to LHR | Business Class | First Class |
KrisFlyer | 111,000 | 153,000 |
EVA Air | 92,500 | 127,500 |
LifeMiles | 75,000 | 115,000 |
United MileagePlus | 75,000 | 115,000 |
Turkish Miles & Smiles | 45,000 | 67,500 |
Conclusion
ANAโs new First and Business Class products look sleek, sophisticated and sexy. Iโm really hoping these get rolled out quickly to other aircraft and routes, because itโs a seat I really want to review.
So much better than SQ latest J seats.
I will never fly SQ. Useless airline irregardless.
Irregardless is not a word.
Not the correct usage, but it is a valid word
What does โuseless airline irregardlessโ even mean? How is an airline useless if it flies you from point A to B? How does โirregardlessโ (if it is even a word) make sense in this context?
Those are some amazing redemption rates with Turkish Miles & Smilesโฆ
The YQ is frequently amazing too.