Singapore Airlines extends KrisFlyer miles validity until April 2021 at least

With travel on an indefinite hiatus thanks to COVID-19, Singapore Airlines has been periodically extending KrisFlyer miles. The first extension happened in April 2020, and the second in June 2020. Now a third extension has been announced, which extends mile validity till April 2021 at least. 

KrisFlyer’s latest miles extension

Singapore Airlines has announced that it will be extending any KrisFlyer miles due to expire between April 2020 and June 2021 by at least six months. 

Here’s the new expiry date for your KrisFlyer miles, under the revised policy:

Do note that any extension of KrisFlyer miles will only reflect at the end of the original expiry month. For example, if you have miles expiring on 31 January 2021, you will be able to see that the miles have been extended and are valid till 31 July 2020 in February 2021. 

At the end of each month, you will see 2 transactions in your account statement. The first transaction will show expiring miles being debited from your account with the description “Singapore Airlines SR (Adjustment) 6 months mileage extension”. The second transaction will show the same number of expiring miles being credited back into your account with the description “Singapore Airlines SR 6 months mileage extension”.

What if I’ve already used my KrisFlyer miles for a booking?

It’s a little bit different if you’ve already redeemed your expiring miles for tickets.

If you’re holding on to a ticket that was redeemed with miles, or paid for with a mix of cash & miles, you can submit a cancellation request to get a full refund, with the waiver of any associated fees. This applies to tickets that were issued on or before 15 March 2020, with travel up to 31 December 2020. 

Upon approval, miles will be redeposited to your KrisFlyer account, and any cash paid will be refunded to your original mode of payment. If the booking contains miles that have expired or are due to expire, said miles will be extended as follows:

If your miles expired on/before March 2020, you’ll get them back in your account with a new expiry date of 30 June 2021. However, these miles cannot be further extended, i.e. you can’t pay the usual 1,200 miles/US$12 fee for a 6-12 months extension.

If your miles expire from April 2020 to May 2021, you’ll get them back in your account with a new expiry date of 30 June 2021. This can be further extended for 6-12 months, subject to the usual extension fee.

If your miles expire from June 2021 and after, they’ll be refunded with the original expiry date unchanged.

This policy only applies if you cancel your redemption ticket from 9 April 2020 onwards. If you happened to cancel your redemption ticket before that, your refunded miles will not enjoy this enhancement.

What if my miles expire from July 2021 onwards?

Sit tight. Singapore Airlines has said that they’re monitoring the situation and will review the situation closer to the date. 

While we’re hearing some positive news about the expansion of travel bubbles and green lanes with countries that have brought COVID-19 under control, you can rest assured that if this doesn’t play out, KrisFlyer miles will be extended accordingly. 

What about expiring Elite Gold and PPS Rewards?

Singapore Airlines previously extended Elite Gold and PPS Rewards that were expiring between July and December 2020 until 31 March 2021. Not too long ago, they extended this policy to include Elite Gold and PPS Rewards expiring between January and September 2021, with a revised validity date of 31 December 2021.

In other words:

Conclusion

Singapore Airlines continues to review and extend KrisFlyer miles accordingly, and that’s all we can ask for in the current situation. It’s certainly better than what Cathay Pacific is doing with its Asia Miles. 

For more information on the support measures for Singapore Airlines frequent flyers, you can refer to the links below:

• Support measures for PPS Club members
• Support measures for KrisFlyer Elite and KrisFlyer members