Earlier this month, the Singapore government announced that the SHN period for travellers from higher-risk countries would be extended from 14 to 21 days. This affects the vast majority of inbound arrivals, as the table below shows:
|Arriving From||SHN Duration|
|🇭🇰||Hong Kong SAR||7 days at place of residence|
|🇲🇴||Macao SAR||7 days at place of residence|
|🌏||All other countries||🆕 21 days in SDF*|
|*SDF= SHN Dedicated Facility. Arrivals from Taiwan and Fiji have the option to serve the last 7 days in their own residence|
Long story short, the requirement for SHN hotel capacity has increased by 50%. As such, we’re seeing hotels which were formerly accepting staycation guests reverting to SHN-only facilities, cancelling existing leisure bookings and not accepting new ones for a certain period.
There’s no official list of hotels designated as SHN Dedicated Facilities, but here’s what I’ve managed to put together from website searching and a few phone calls.
|The information below is subject to change at short notice. When in doubt, contact the hotel directly.|
Which hotels have reverted to SHN-only?
In this list, I’ll be focusing on hotels which were previously approved to take staycation guests, but have since reverted to SHN-only facilities. For example, you won’t see hotels like the InterContinental Robertson Quay or Hotel Jen Tanglin here, because they were never approved for staycations in the first place.
|❌ Hotels Formerly Accepting Staycation Guests|
|Marriott Tang Plaza||Orchard||1 Jul 2021*|
|Ritz-Carlton Millenia Singapore||Marina Bay||1 Jul 2021|
|SO/Sofitel||Raffles Place||1 Jul 2021|
|Orchard Rendezvous Hotel||Tanglin||18 Jul 2021|
|Pan Pacific Singapore||Marina Bay||1 Aug 2021|
|Four Points by Sheraton Riverview||Havelock||1 Sep 2021|
|Grand Park City Hall||City Hall||1 Sep 2021|
|Grand Park Orchard||Somerset||1 Sep 2021|
|Park Hotel Alexandra||Alexandra||1 Sep 2021|
|Park Hotel Clarke Quay||Clarke Quay||1 Sep 2021|
|Park Hotel Farrer Park||Farrer Park||1 Sep 2021|
|JW Marriott South Beach||City Hall||4 Sep 2021|
|Conrad Centennial Singapore||Marina Bay||5 Sep 2021|
|Dorsett Singapore||Tanjong Pagar||17 Sep 2021|
|Amara Singapore||Tanjong Pagar||20 Sep 2021|
|Mandarin Orchard||Orchard||26 Sep 2021|
|Sheraton Towers Singapore||Newton||1 Oct 2021|
|Westin Singapore||Raffles Place||1 Dec 2021|
|Crowne Plaza Changi||Changi Airport||7 Jan 2022|
|*New bookings still accepted till 27 May 2021|
Affected guests should already have been contacted and offered a refund or a complimentary date change. If you’re staying in one of the hotels above but haven’t heard anything, don’t freak out. Some hotels (e.g Ritz, Conrad) have suspended new reservations but will honor existing ones up to a certain date.
If you made your booking through an OTA like Traveloka or Trip.com, you’ll need to liaise with their customer service to make changes. Any SRV will be refunded to your account, and can be used till 31 December 2021.
Which hotels accept both SHN and staycation guests?
In addition to the hotels above, there are certain properties which are partially-contracted SHN facilities. This means they accept both staycation and SHN guests.
- Capri by Fraser Changi City
- Fairmont Singapore
- Grand Hyatt Singapore
- Shangri-La Singapore
Do note that this is not a comprehensive list, as hotels generally do not disclose this information on their websites (it will be disclosed on the hotel premises itself, however, as per STB regulations).
Rest assured, however, that there are stringent protocols to prevent intermingling. Hotels are required to establish separate blocks, wings or floors to separate SHN from leisure guests. Here’s the relevant STB regulations regarding such hotels:
Hotels yet to be approved for staycations
The hotels in the list below were never approved for staycations. Again, I’m only going to focus on the 4 and 5 Star properties, the type that people may be considering as staycation options for the end of year holidays.
|❌ Hotels Not Accepting Staycation Guests|
|Holiday Inn Atrium||Outram||13 Aug 2021|
|InterContinental Robertson Quay||Robertson Quay||13 Aug 2021|
|Holiday Inn Orchard||Dhoby Ghaut||14 Aug 2021|
|Hotel Jen Orchardgateway||Somerset||15 Aug 2021|
|Hotel Indigo||Katong||15 Aug 2021|
|Quincy Hotel||Orchard||17 Aug 2021|
|Oasia Hotel Novena||Novena||17 Aug 2021|
|Swissotel Merchant Court||Clarke Quay||18 Aug 2021|
|Hotel Jen Tanglin||Tanglin||21 Aug 2021|
|Carlton City Hotel||Tanjong Pagar||1 Sep 2021|
|Royal Plaza Scotts||Orchard||1 Sep 2021|
|Swissotel The Stamford||City Hall||2 Sep 2021|
|Outpost Hotel||Sentosa||1 Oct 2021|
|Village Hotel Sentosa||Sentosa||1 Oct 2021|
|Regent Singapore||Tanglin||1 Nov 2021|
While you can make bookings from certain dates, there’s no guarantee they’ll be fulfilled as their SHN stints may be further extended.
With 50% more SHN capacity required, a good number of 4 and 5 Star hotels have returned to full-time SHN duty, limiting the number of staycation options in the months ahead.
It should be re-emphasized, however, that the staycation experience will be severely limited due to the enhanced measures under Phase 2 (Heightened Alert). Since hotels aren’t charging any less during this period, you may be better off rescheduling for a later time.