Singapore Airlines reopens KrisFlyer Gold Lounge at Changi Terminal 2

The KrisFlyer Gold Lounge at Terminal 2 reopens as SIA returns to its full suite of pre-COVID lounges. It's bad news for certain passengers, though.

On 11 October 2022, Singapore Airlines resumed departures from Changi Terminal 2 for the first time since May 2020, marking a return to its pre-COVID model of dual-terminal check-in.

Changi Airport Terminal 2 departures hall

Check-in for all flights to South East Asian destinations now takes place from Terminal 2, with Terminal 3 hosting departures to the rest of Singapore Airlines’ network. 

✈️ SIA Departures by Terminal
Terminal 2Terminal 3
  • Brunei 
  • Cambodia 
  • Indonesia
  • Malaysia
  • Myanmar
  • Philippines
  • Thailand
  • Vietnam
All other destinations

For the past month or so, the SilverKris Lounge has been the only SIA lounge open in Terminal 2, hosting all eligible passengers. This was actually good news for KrisFlyer Elite Golds and Star Golds in Premium Economy and Economy Class, since it allowed them to enjoy luxuries like champagne, shower facilities and toilets- all of which would normally not be available!

But that charmed life ends today, as Singapore Airlines reopens its KrisFlyer Gold Lounge in Terminal 2.

KrisFlyer Gold Lounge at Terminal 2 reopens

KrisFlyer Gold Lounge | Photo: Live and Let’s Fly

From Wednesday, 9 November 2022 at 1100 hours, the KrisFlyer Gold Lounge will reopen to eligible customers 24 hours daily. The lounge is located past immigration on level 3, near the E Gates. 

Access to the KrisFlyer Gold Lounge is available to:

  • First and Business Class passengers on a Singapore Airlines or Star Alliance operated flight
  • Premium Economy and Economy Class passengers on a Singapore Airlines or Star Alliance operated flight, with any of the following memberships:
    • Solitaire PPS Club
    • PPS Club
    • KrisFlyer Elite Gold
    • Star Gold
    • Velocity Platinum or Gold (must be flying SQ)
    • Club Vistara Platinum/Gold (must be flying SQ)
    • Flying Club Gold (must be flying SQ)

First Class, Solitaire PPS Club, PPS Club, KrisFlyer Elite Gold members and Star Gold members may bring one guest into the lounge, provided he/she is travelling on the same flight as the member.

Let me set expectations. The KrisFlyer Gold Lounge at Terminal 2 is not what I’d call the happiest place on earth. It’s basically a glorified waiting room. with no showers, toilets or natural light. Décor is squarely out of the early noughties, lounge seating consists of fields of armchairs in parallel rows, catering is limited, and reviewers have called it a “skeleton lounge”. 

KrisFlyer Gold Lounge (publicity photo)

Did I also mention it’s in a state of perpetual twilight? Don’t let the above publicity photo fool you- the place is darker than the DC Universe. This is bad enough for a contract lounge, let alone an airline lounge at the carrier’s home base. 

KrisFlyer Gold Lounge (actual photo) | Photo: Live and Let’s Fly

Therefore, First, Business, Solitaire PPS and PPS Club members would be much happier using the SilverKris Lounge instead. The SilverKris Lounges in Terminal 2 pale in comparison to the new ones over at Terminal 3, but at least they have in-lounge toilets and better catering (including champagne).

SilverKris First Class Lounge Terminal 2
SilverKris Business Class Lounge Terminal 2

The real losers therefore are KrisFlyer Elite Gold and Star Gold members flying in Premium Economy or Economy, who were previously entitled to SilverKris Lounge access in Terminal 2. 

If you fall into this group, you might want to consider using the SkyTrain at the F Gates to hop across to the KrisFlyer Gold Lounge at Terminal 3 (alternatively, you can check in at Terminal 3 regardless of destination). The catering will be largely the same, but the lounge ambiance will be so much nicer, plus there’s showers. 

KrisFlyer Gold Lounge Terminal 3
KrisFlyer Gold Lounge Terminal 3
KrisFlyer Gold Lounge Terminal 3
KrisFlyer Gold Lounge Terminal 3
KrisFlyer Gold Lounge Terminal 3
KrisFlyer Gold Lounge Terminal 3

You can check out a full review of this lounge below. 

Review: KrisFlyer Gold Lounge Singapore Changi Terminal 3

It’s quite telling that Singapore Airlines uses photos from the KrisFlyer Gold Lounge at Terminal 3 for its landing page! 

Conclusion

Singapore Airlines is now back to operating its full suite of lounges at Changi Airport, with seven different lounges across two terminals:

  • SilverKris First Class Lounge T2
  • SilverKris Business Class Lounge T2
  • KrisFlyer Gold Lounge T2
  • The Private Room T3
  • SilverKris First Class Lounge T3
  • SilverKris Business Class Lounge T3
  • KrisFlyer Gold Lounge T3

This will hopefully alleviate the overcrowding situation, which reached critical levels towards the end of last year. At the same time, it will be a downgrade for certain travellers, who will now face a third-rate lounge devoid of even the most basic facilities (assuming they don’t want to hop over to Terminal 3). 

I do hope that Singapore Airlines has a renovation plan for the KrisFlyer Gold Lounge at Terminal 2, because the status quo doesn’t quite cut it. 

Aaron Wong
Aaron Wong
Aaron founded The Milelion to help people travel better for less and impress chiobu. He was 50% successful.

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Ron

Silverkris T2 lounge has shower too within the toilet. Perhaps they just converted some toilet cubicles to shower cubicles.

Sean

“alternatively, you can check in at Terminal 3 regardless of destination”

My experience was that for an SQ flight departing T2, while you can check-in at T3, you cannot use the automated immigration gates. I was told that the system doesn’t have the flight departing T3, therefore it won’t allow processing. You will be redirected to the manual counters. This might entail a delay, since the pax generally there are from the dodgy passport countries…

Stacy

yuck – i always disliked that windowless lounge. it would be nice to have SQ lounges with runway views like they have in some other countries.

Tony

I had a good view with the Asiana Business Class Lounge at ICN. But it is a very poor lounge in terms of catering. Loved the older SQ Silver Lounge at ICN.

Stacy

yes, that was a sweet little lounge. and I agree with you about the catering at the Asiana lounge; I find the food there inedible and everything else about the lounge below mediocre

Stacy

i take back my comment about SQ lounges with runway views … i’m sitting in the T3 SQ Gold lounge with a lovely view of the runway! they’ve done a great job with this lounge.

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