In July 2021, Plaza Premium sent shockwaves through the industry when it withdrew from the Priority Pass and LoungeKey networks. This removed almost 180 lounges from two of the world’s biggest lounge membership programmes, leaving them scrambling for alternatives in airports where Plaza Premium was the only option.ย
Plaza Premium boss Song Hoi See,ย in an interview with Head For Points, did not mince words as to why the split happened:
โAnother reason I dropped Priority Pass is that they always squeezed the lounge provider. If you are a single operator, you are price taker. $10, take it or leave it. You have no choice โ you do not have the marketing side of the business.
For us, we are different, because we have a large network and our own brand. So we ended the agreement. I think the industry was shocked when we dropped Priority Pass. I think they were shocked too!โ
It’s a colourful interview, to say the least, full of gems like “Like a father, I feed you. I can make you grow bigger. When you grow bigger, you turn on me”. I’d heartily recommend reading the rest.ย
Well, I’m not going so far as to say the two sides have kissed and made up, but there is some good news for Priority Pass members with today’s announcement that more than 60 Plaza Premium Lounges are rejoining the network in June.ย
Over 60 Plaza Premium Lounges rejoining Priority Pass
In June 2023, more than 60 Plaza Premium Lounges will rejoin the Priority Pass network, including the lounge in Singapore Changi Terminal 1 and the three lounges across Malaysia in Kuala Lumpur, Penang and Langkawi.ย
From 6 June 2023
Africa | Ethiopia Addis Ababa Bole International |
Asia Pacific | Hong Kong Hong Kong Chek Lap Kok International Macau Taiwan Philippines Cambodia Singapore |
Continental Europe | Turkey Istanbul Sabiha Gokcen International |
Middle East | UAE Dubai International Saudi Arabia |
North America | Canada Toronto Lester B. Pearson International Vancouver International Edmonton International Winnipeg J.A.Richardson International United States of America |
UK & Ireland | United Kingdom Edinburgh International London Gatwick London Heathrow |
From 20 June 2023
Asia Pacific | Australia Brisbane International Melbourne Sydney Kingsford Smith Adelaide International China Hong Kong Japan Taiwan Malaysia Philippines |
Continental Europe | Finland Helsinki Vantaa Italy |
While this does not represent the full Plaza Premium network, it’s a massive improvement over the status quo. Presumably there must have been some intense horse trading behind the scenes to make this happen, given how publicly Mr Soo voiced his displeasure about the working relationship with Collinson (who owns both Priority Pass and LoungeKey).
The upshot is that travellers departing from Changi Airport can once again enjoy the Plaza Premium Lounge at T1, which offers a much better F&B experience than any of the contract lounges.
I say this solely on the basis of their chicken rice, which could hold its own to anything you find outside an airport.ย
As mentioned earlier, Priority Pass and LoungeKey share a common owner. As these lounges rejoin the Priority Pass network, they’ll also be made available through LoungeKey.
Which credit cards use Priority Pass?
While DragonPass is making inroads in the market, the majority of Singapore-issued credit cards still rely on Priority Pass for lounge access.
Here’s a summary of which cards offer lounge access, and via which network.
Card | Lounge Network | Free Visits (Per Year) |
|
Principal | Supp. | ||
Income Requirement S$30-50K (annual fees waivable) |
|||
UnionPay Cards | Plaza Premium Lounges | Spend S$140 to unlock 1-time visit (promo till 14 Oct 23) | |
Maybank Horizon Visa Signature | Selected lounges in SIN, KUL, HKG | Spend S$1K in single trxn. within 3 months prior to travel | |
Diners Club Cards | Diners Network | 1* | N/A |
Citi PremierMiles | Priority Pass | 2* | N/A |
DBS Altitude Visa | Priority Pass | 2 | N/A |
AMEX HighFlyer Card | Priority Pass | 2 | N/A |
SCB Journey Card | Priority Pass | 2 | N/A |
HSBC TravelOne Card | DragonPass | 4 | N/A |
AMEX KrisFlyer Ascend | Plaza Premium | 4 | N/A |
Income Requirement โฅS$120K (annual fees generally not waivable) |
|||
CIMB Visa Infinite | DragonPass | 3 | N/A |
BOC Visa Infinite | Plaza Premium | 4# | N/A |
SCB Visa Infinite | Priority Pass | 6 | N/A |
UOB Lady’s Solitaire Metal Card | LoungeKey | 6* | 6* |
DBS Vantage | Priority Pass | 10 | N/A |
OCBC VOYAGE | Plaza Premium | โ | โ |
HSBC Visa Infinite | LoungeKey | โ | โ |
Maybank Visa Infinite | Priority Pass | โ | N/A |
UOB VI Metal Card | DragonPass | โ + 1 guest | N/A |
Citi Prestige | Priority Pass | โ + 1 guest | N/A |
AMEX Platinum Charge | Priority Pass, Plaza Premium, AMEX & Centurion Lounges, and others | โ + 1-2 guests | โ + 1-2 guests |
Priority Banking Customers | |||
OCBC Premier Visa Infinite | Plaza Premium | 2 | 2 |
SCB Priority Banking VI | Priority Pass | 24^ | N/A |
*Allowance follows calendar year instead of membership year #BOC Visa Infinite allowance runs from 1 November to 31 October the following year ^With min. AUM S$200K. If AUM falls under S$200K, then four visits |
Conclusion
By the end of June 2023, more than 60 Plaza Premium Lounges will have rejoined the Priority Pass programme. This is great news for members who were left high and dry by the network’s abrupt departure two years ago. More importantly, it means that Priority Pass once again has lounges in airports like Langkawi and Penang, where they had nothing before.ย
Are there any other Plaza Premium lounges you’re hoping will be added back?