Singapore Airlines Business Class passengers on the Kuala Lumpur route will be all too familiar with the dreaded โsandwich serviceโ, which is exactly what it sounds like: a choice of two cold sandwiches, presented in a rather unappetising clear plastic wrap.
This is done out of necessity more than anything else, because even though the flight time is blocked at 60-70 minutes, the actual flight is closer to 40-45 minutes. Once you factor in the time the crew spends seated during take-off and landing, thereโs very little left to heat and serve a warm meal.
You might argue that no one needs a meal on such a short flight, but even so, a pre-wrapped sandwich is hardly the height of culinary excellence, especially given the premium Singapore Airlines charges.
Fortunately, thatโs now changedโฆ
Singapore Airlinesโ enhanced catering for Kuala Lumpur
From October 2023 onwards, Business Class passengers on the Singapore to Kuala Lumpur route with lunch or dinner departure slots can now enjoy more substantial cold refreshments like a Caesar salad or a vegetable poke bowl.
On the return leg from Kuala Lumpur to Singapore, a choice of cold soba or gado gado is offered.
Hereโs some photos of the meals, courtesy of MileLion reader A Lian.
If their flight takes place during the breakfast window, Business Class passengers from Singapore to Kuala Lumpur will have a choice between a cold cut platter or bircher museli.
On the return leg, itโs a choice between a cold cut platter or overnight oats.
I have no photos of these (please send them if you do!), but theyโre surely better than the previous catering ofโฆ.wait for itโฆa muffin and a yoghurt tub.
However, this isnโt the end of the sandwich service just yet! Business Class passengers on Singapore Airlinesโ other ultra-short haul flight, SQ378/377 between Barcelona and Milan, will still receive sandwiches on their <70 minute flight.
As an aside, those of you craving bubbles should make sure to get them in the lounge before flying. Kuala Lumpur, along with Penang and Medan, are the only Singapore Airlines Business Class routes where champagne is not loaded.
You can preview the menu for your upcoming flight up to eight days in advance via this link.
Which meal will my flight get?
Whether you get the breakfast or lunch/dinner option depends on your flightโs departure window. Hereโs a rundown of all the flights between Singapore and Kuala Lumpur, and what meal service Business Class passengers can expect.
SIN-KUL
| Flight | Dep. SIN | Arr. KUL | Meal* |
| SQ104 | 0700 | 0810 | BF |
| SQ106 | 0830 | 0930 | BF |
| SQ108 | 0920 | 1020 | BF |
| SQ114 | 1235 | 1345 | L/D |
| SQ116 | 1515 | 1625 | L/D |
| SQ118 | 1605 | 1710 | L/D |
| SQ126 | 1835 | 1945 | L/D |
| *BF= Breakfast, L/D= Lunch/Dinner |
|||
KUL-SIN
| Flight | Dep. KUL | Arr. SIN | Meal |
| SQ103 | 0855 | 0955 | BF |
| SQ105 | 1025 | 1135 | L/D |
| SQ107 | 1110 | 1210 | L/D |
| SQ113 | 1430 | 1530 | L/D |
| SQ115 | 1710 | 1810 | L/D |
| SQ117 | 1805 | 1905 | L/D |
| SQ125 | 2040 | 2105 | L/D |
| *BF= Breakfast, L/D= Lunch/Dinner | |||
SIA deploys its B737-800NG on the Kuala Lumpur route
If youโre flying Business Class to or from Kuala Lumpur for any reason, remember that Singapore Airlines deploys its Boeing 737-800NG aircraft on this route, which have whatโs widely regarded to be the worst Business Class seats in the fleet. Seat recline and leg rests rely on manual operation, lumbar support is saggy, thereโs no privacy to speak of, and forget about Wi-Fi or seatback IFE (wireless entertainment streaming is possible, to be fair).
These former SilkAir aircraft are due to be retired between 2024 and 2026 when their operating leases expire. Since theyโre not long for this world, SIA has opted against installing flatbed seats, simply slapping on some new upholstery and calling it a day.
In case you want to know which Kuala Lumpur flights use this aircraft:
- SQ104/103: B737-800NG
- SQ106/105: A350-900
- SQ108/107: B737-800NG
- SQ114/113: B737-800NG
- SQ116/115: B737-8 MAX
- SQ118/117: B737-800NG
- SQ126/125: A350-900
The B737-800NG aircraft can also be found flying to Penang, Phuket and Kathmandu, so take care if youโre on these routes.
Conclusion
Singapore Airlines Business Class passengers flying to and from Kuala Lumpur can look forward to enhanced catering options from October 2023 onwards, as the airline replaces pre-wrapped sandwiches with more substantial cold offerings.
This isnโt Bib Gourmand stuff, and Iโm sure thereโll be people saying โbut Qatarโฆโ in the comments. Still, itโs an improvement on the status quo, and those who need a more substantial meal would be better off spending more time in the lounge before their flight anyway.
Which do you prefer: Sandwich service or the new options?
Youre lucky you get a cold sandwich or salad on a 40minute flight.Really?Do you really need to eat on such a short flight?Ridiculous.SQ passengers are just too spoilt.
Compare that to what you get in the US or Europe.
You donโt need food on such a short flight, but if thereโs no food the SQ prices need to reflect that.
How about you compare the prices then?
BA serves food on all flights โ I recently had a decent salad, warm bread and multiple rounds of champagne on a 30 min LHR-Manchester flight . They even carry plastic cups to transfer it to so you can hold it for landing!
Agree re: US though, you likely wouldnโt get any service on a flight this short
MH provides a hot meal on the short flight too, have had satay and martabak
MH? Donโt even get me started on the kind of catering they provide on board these days. Completely gone down the gutter, at times itโs even worse than those offered on budget airlines.
The โChicken Caesar saladโ pictured is actually the gado gado; the peanut gravy is on the top left in a plastic cup.
oh yes, youโre right! thought it looked like an odd caesar without the white dressingโฆ
Kudos to SQ for willing to invest in this shortest flight. Perhaps something wishful would be to have the full BTC pre pandemic back and also removal of flight time limits to select dishes. Also breakfast BTC is currently pathetic in terms of selection.
But MHโฆ
It is indeed a welcome move considering the previous fare. My strategy is to get to airport early enough and enjoy the meal at the lounge before boarding. Much of the sandwiches might have gone to waste as I am sure there is a time limit when it is to eaten.
Not keen on these dishes. Sandwich is better
Do these Biz passengers not realise that they have lounge access where they could eat to their heartsโ content? And itโs not like the lounge is substandard, and youโd know it. I mean, โDreadedโ ? Give me a break with that first world problem.
If you get triggered by first world problems, youโre not going to have a very good time on this websiteโฆ
The irony is that I was so disappointed with the sandwiches that I always have meal in the lounge and just ask for a cup of coffee on the plane. But the FA insisted I try and both dishes were pretty good (missus joined me in this work trip so had chance for both options). Thus I took the photos you see to share.
People could be in a rush, say due to tight schedules or short connections and not have time for a stop in the lounge. Not everyone originates in SIN, and even so, may not have time to get to the airport early.
And this is biz class.
Some changes on the long haul snack menu as wellโฆ I see carrot cake and Hokkien mee
Speaking of the menu there seems to be an improvement in the long haul snack menu. I see carrot cake and Hokkien mee
thanks for pointing that out! I think itโs great theyโre finally offering hawker fare as a snack