Roame: Faster searching for Singapore Airlines and other awards

I recently wrote about Seats.Aero adding support for KrisFlyer, enabling users to find up to a year’s worth of Singapore Airlines awards in mere seconds. Given the less-than-ideal performance of the Singapore Airlines website, this can save you many hours of fruitless searching.

However, Seats.Aero is not the only one with KrisFlyer support. Roame, a competing award search tool, offers this as well. I’ve been playing around with the site for a month, and here’s my thoughts.

What is Roame?

Roame

Full disclosure: The referral code MILELION gives you 10% off. However, at the time of writing, you can use the code LUNAR20 for 20% off (unclear when this ends). Always check the Roame website to see if there’s a promo with >10% off and if so, use that!

Roame is a freemium service that allows users to quickly find and book award flights across 21 different frequent flyer programmes including Air Canada Aeroplan, Emirates Skywards, Flying Blue, Qatar Privilege Club, and of course, Singapore Airlines KrisFlyer. 

Users can choose between the free Community tier, or the Friends of Roame tier that starts from US$12.99 per month.

There is also an additional tier called Business that costs a whopping US$3,499.99 annually with the option to view results over a 180-day period, but since that’s intended for enterprises I’ll just focus on the Community and Friends of Roame tiers. 

How does Roame work?

Roame probably offers the most polished UX among all the award search tools I’ve tried, with a single search interface that toggles between live and SkyView results. 

• Live results: Reflect actual award availability at the moment of search
• SkyView results: Cached results that may be up to three days old. These may or may not still be available

I prefer using SkyView, for the simple reason that it’s faster, and shows availability for a 7-day window (60 days for paid users), compared to +/- 1 day (+/- 3 days for paid users) for Live. Of course, it’s inevitable that this will result in some false positives, since that award space could have disappeared in the time since the result was cached. 

To illustrate, let’s say we want to look for Business Class award flights between Singapore and Tokyo for travel during the June school holidays (good luck!).

Plug in your dates, and you’ll see that Japan Airlines is offering award space through American AAdvantage (good time to use those Max Miles).

Alternatively, if you just want to visit Japan and don’t have a specific city in mind, you could enter Japan as your destination to have Roame include options to other cities like Fukuoka, Nagoya, and Osaka.

Roame supports searching by countries or even regions (e.g. Southeast Asia, useful if you’re willing to reposition to elsewhere in the region in order to find award space out of KUL or BKK). You can even enter Anywhere as your destination (paid users only), which then shows you all award flights available out of a certain airport. 

While Roame allows you to select a country/region as both the origin and destination (e.g. Southeast Asia to Japan), it does not allow you to search for multiple countries or regions at once. For example, I would not be able to do a single search for flights between Singapore and Japan and/or South Korea. 

Results can be filtered by various aspects like loyalty programme, number of stops, the percentage of the flight time in a premium cabin (as some awards will combine different cabin types), taxes and fees, even aircraft. That last filter is useful if you want to try a particular cabin product, such as Singapore Airlines Suites (A380 only).

However, you cannot filter by day of the week, which would be useful in situations where you want to try a particular cabin product that doesn’t serve a destination all the days of the week (e.g. Cathay Pacific’s Aria Suites when they were deployed to Singapore).

You can also ignore the “cards” filter, as this was created with US-based travellers in mind. Don’t get confused by the inclusion of familiar names like Amex Membership Rewards and Citi ThankYou points- the list of transfer partners in the USA is very different from Singapore.

Discover

If you don’t have any specific destination in mind and just want to go where the awards are, Roame has a Discover feature which lists recently-seen search results. 

In Discover, you specify the following:

• Originating airport (only available for selected originating airports, but fortunately Singapore is one of them)
• Date range (7 day window for free, 60 day window for paid)
• Programmes
• Cabin class

This basically searches results from its SkyView cache and presents what it thinks might interest you.

For instance, via Discover I found First Class award space on Etihad from SIN-AUH-CDG, which presents an opportunity to try the A380 Apartments not once, but twice!

Set award alerts (paid only)

If you can’t find the award you want, paid users have the option of setting up alerts. To do this, simply do a search with all the criteria and filters you have in mind, then click “Create Alert”.

Here’s an example of an active alert for a Business Class award flight from Singapore to London Heathrow.

How to read this alert:

• I must fly on 17 April 2025
• I will only accept flights with one stop or less
• I want the entire journey to be in Business Class
• I have KrisFlyer miles and Asia Miles, so Star Alliance and oneworld are both options. Roame doesn’t support Asia Miles, but I can use American Airlines as a proxy (with the assumption that whatever oneworld award space American AAdvantage gets, Asia Miles gets- this may or may not be true)
• I’ve set a max fees filter for US$200, since I don’t want to get notified about British Airways awards with ridiculous fuel surcharges

Roame will then monitor its results for flights that match this criteria, and ping me when something opens up.

Which programmes does Roame support?

At the time of writing, Roame supports search results from 21 different frequent flyer programmes.

This covers all three major airline alliances, as well as the more unique partners available to Aeroplan and Etihad Guest (such as Air Mauritius, Air Serbia, Azul and Bangkok Airways).

How are Singapore Airlines KrisFlyer results?

Of course, the one programme that most people here will be interested in is Singapore Airlines KrisFlyer.

In theory, Roame could be a great tool for finding those elusive Suite Saver awards, or quickly zooming in on dates with Spontaneous Escapes availability. 

In practice, I found the performance with KrisFlyer to be hit and miss. During my month with a paid membership, there were days with “engine outages” where I couldn’t find any results for KrisFlyer. Even when the engine was working, I encountered some problems.

Case in point: Roame does not properly reflect Spontaneous Escapes pricing, which limits its use as a tool to find these discounted awards. For example, the Singapore Airlines website showed Spontaneous Escapes awards on 5 March 2025 between Singapore and Beijing on SQ806, at 15,050 miles.

However, the lowest-cost option Roame displayed for that flight was 21,500 miles, the regular Saver price.

The flexible date bar at the top of the screen also didn’t make sense, showing prices that weren’t actually available. 

I further found that Skyview did not reliably reflect the award space shown on the Singapore Airlines website at times, like on routes to Perth or Melbourne. For example, when I searched the Singapore Airlines website (with a base-level KrisFlyer account), I could see plenty of Economy Saver awards to Melbourne.

However, Roame didn’t show any results, period.

To Roame’s credit, when the KrisFlyer search does work, it can take a lot of pain out of finding awards. 

For example, let’s say I want to get from Singapore to Europe in Business Class, and I’m not fussy about which city specifically (since I can always buy a cheap short-haul flight for the final leg). I just enter Europe as my destination, and immediately on the calendar I can see all the dates with Saver awards (identifiable from the 103,000 miles price).

The detailed results then show Saver space to Frankfurt, Munich, London Heathrow and Zurich, which I can verify against the official website. 

Alternatively, you could use the same method to find dates with Suite Saver awards (where these do exist, they’re mostly to Delhi or Mumbai though) by adding an additional A380 aircraft filter.

Of course, Roame will come in the most useful when you can search for awards a full year in advance, instead of the 60-day restriction that the free version has. But if you plan to do this, I’d highly advise getting a monthly subscription instead of an annual one, just to dip your toe in the water and play around before making a bigger commitment.

Conclusion

Roame

Full disclosure: The referral code MILELION gives you 10% off. However, at the time of writing, you can use the code LUNAR20 for 20% off (unclear when this ends). Always check the Roame website to see if there’s a promo with >10% off and if so, use that!

Roame is a fast and easy-to-use award search tool with results from 21 frequent flyer programmes, including KrisFlyer.

A free membership lets you search for awards up to 60 days in advance, between multiple geographic regions, but you’ll need the paid membership for a year of availability and the ability to set alerts.

I would caution against getting a subscription purely to search for Singapore Airlines awards, however, given the issues I encountered. This tool is more useful the more frequent flyer mileage currencies you have access to, and those with the flexibility to work from anywhere may have some fun with the Discover feature.