Category: For Great Justice

No Moneysmart, the Krisflyer UOB Account is not worth considering in 2018

Much enlightening. Many wow. So benefits.

How CNA’s “Singapore Airlines doesn’t deserve our online hating” article misses the point entirely

There is a big difference between reasonable concerns and full-on interweb flaming.

Dear Singapore Airlines Public Affairs Team…

Here's how to avoid unnecessarily antagonizing your customers

What happens when you actually try to fight a DCC credit card charge?

Here's my very frustrating account of disputing a DCC-ed transaction with UOB.

Singapore Airlines’ move to charge credit card fees is a disgraceful money grab

Here's why SQ's move to impose a 1.3% surcharge on credit card transactions for flights departing from Singapore should make you mad.

UOB promotion requires spending >$150,000 in two months, doesn’t guarantee gift

You'd think spending $150,000 in two months would guarantee you something.

Buying an iPhone with your miles might be the dumbest idea ever

Buying "superfoods". Believing in homeopathy. Buying an iPhone 8 with miles.

Some free advice for Scoot on how not to handle delays, by a guy who has no PR training

Cute branding does not excuse communications incompetence.

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