Category: For Great Justice

How CNA’s “Singapore Airlines doesn’t deserve our online hating” article misses the point entirely

Airlines Aaron Wong - 18
There is a big difference between reasonable concerns and full-on interweb flaming.

Dear Singapore Airlines Public Affairs Team…

Airlines Aaron Wong - 62
Here's how to avoid unnecessarily antagonizing your customers

What happens when you actually try to fight a DCC credit card charge?

Credit Cards Aaron Wong - 45
Here's my very frustrating account of disputing a DCC-ed transaction with UOB.

Singapore Airlines’ move to charge credit card fees is a disgraceful money grab

Airlines Aaron Wong - 40
Here's why SQ's move to impose a 1.3% surcharge on credit card transactions for flights departing from Singapore should make you mad.

UOB promotion requires spending >$150,000 in two months, doesn’t guarantee gift

Credit Cards Aaron Wong - 19
You'd think spending $150,000 in two months would guarantee you something.

Buying an iPhone with your miles might be the dumbest idea ever

For Great Justice Aaron Wong - 15
Buying "superfoods". Believing in homeopathy. Buying an iPhone 8 with miles.

Some free advice for Scoot on how not to handle delays, by a guy who has no PR training

Airlines Aaron Wong - 23
Cute branding does not excuse communications incompetence.

How to think about sponsored posts and objectivity: a Grab Rewards case study

For Great Justice Aaron Wong - 24
Do sponsored posts need to present an objective view? Case in point- Grab Rewards, Mothership and Moneysmart.
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