Inside Singapore Airlines tickets are going out now- here’s what’s next

Inside Singapore Airlines, the last of the three Discover Your SIA experiences, went live on Sunday with a little twist.

Instead of purchasing tickets on the spot, customers were invited to fill out an “expression of interest” form, indicating their preferred date and add-on activities. Upon submission, a wait time of three working days was quoted. 

It’s been slightly more than three days, but confirmation emails have started coming in today. These are being done in batches, so don’t freak out if you haven’t heard anything yet.

Inside the confirmation email you’ll see your assigned time slot for the guided tour, as well as any add-on experiences you may have requested. Interestingly enough, the emails are being sent from sqflightinfo@flightinfo.singaporeair.com, so add this to your safe list just in case. 

What card should I use to pay?

Payment must be made within 48 hours of receiving the email, or else your booking will be cancelled. 

You have the option of using KrisFlyer miles to pay, at an “enhanced” rate of 1.02 cents. This is more than the 0.8 cents offered for SIA@Home and Restaurant A380 @Changi, but is still poor value in the grand scheme of things. Unless your KrisFlyer account is overflowing with miles, I’d advise against it. 

While the previous Discover Your SIA experiences were sold on KrisShop, this latest one seems to be billed by Singapore Airlines directly. As such, it will probably not code as a duty free transaction (MCC 5309), and it’s therefore safest to use the following credit cards:

	Earn Rate	Remarks
DBS Woman’s World Card	4 mpd	Cap S$2K per c. month
HSBC Revolution	4 mpd	S$1,000 per c. month
KrisFlyer UOB Credit Card	3 mpd	No cap
AMEX KrisFlyer Ascend	2 mpd	No cap
AMEX KrisFlyer Credit Card	2 mpd	No cap
S. Month= Statement Month | C. Month= Calendar Month

Since Inside SIA is not processed by KrisShop.com, you won’t earn an additional 1.5 mpd on your booking, nor can you use any KrisShop vouchers you may have.

On the plus side, PPS Club members will earn 1 PPS Value per S$1, while KrisFlyer Elite members will earn 3 Elite Miles per S$1. Spending on add-on activities is also eligible for the accrual of PPS Value/Elite miles. 

Inside SIA logistics

Once payment is made, you should immediately receive a confirmation email with your receipt. Some additional information is provided in this mail

• Dates: 21/22 November and 28/29 November 2020
• Opening Hours: 0830 to 1830 (last order for F&B at 1730 hrs)
• Venue: SIA Training Centre at 720 Upper Changi Road East, S(486852)

Complimentary parking lots will be available for those driving; otherwise it’s about an 850 metre walk from the Upper Changi MRT station. 

Participants are advised to arrive at least 30 minutes before the start of any guided tour or add-on experience, and need to bring their NRIC or other photo ID for identification purposes. 

A full copy of the event T&C is also enclosed, and the main points to note are:

• Each participant will receive one meal at the SIA Training Centre canteen and one goodie bag
• Each participant can participate in the craft activities once
• If you’re attending the flight simulator or junior pilot experience, you need to come in covered shoes

For additional enquiries, drop an email to Inside_SIA@singaporeair.com.sg

Conclusion

I submitted two different booking requests- one for the 21 November session for myself, and another with my family on 29 November. I received confirmation for the latter but not the former, so I’m still keeping my fingers crossed- I’d like to be part of the first batch! 

If you haven’t heard anything yet, I wouldn’t lose heart. There are bound to be some cancellations; I know of at least one husband/wife team who each submitted booking requests, and both of them got approved. We should see a second wave of emails go out in 48 hours, after some of the existing spots get forfeited. 

Who else got your Inside SIA tickets?