If there’s one immutable rule of the credit card world, it’s that banks don’t have a lot of love for existing cardholders.
Sure, they’ll roll out the red carpet and throw all sorts of gifts at new-to-bank customers, but existing? You’d be luck to get a cursory “as a token of appreciation for your loyalty, we are waiving your annual fee this year”.
But out of the blue comes an offer for existing HSBC cardholders, and it’s well worth taking note of.
From now till 8 November 2023, existing HSBC cardholders will get a S$50 eCapitaVoucher when approved for another HSBC credit card, with no minimum spend necessary! There’s also a further S$50 cashback or 20,000 miles with a minimum spend of S$1,000 in the first 1-2 months of approval.
โ New HSBC cardholder? |
If you’re a new-to-HSBC customer, you’re eligible for a $150 eCapitaVoucher and S$150 cashback or 20,000 miles welcome gift. Refer to this post for more details. |
SingSaver gift: S$50 eCapitaVoucher
From now till 8 November 2023, existing HSBC cardholders who apply for the following cards will receive a S$50 eCapitaVoucher from SingSaver upon approval, with no minimum spend required.
Card | Income Req. | Annual Fee |
HSBC Revolution Apply |
S$30K | N/A |
HSBC TravelOne Card Apply |
S$30K | S$194.40 |
HSBC Advance Apply |
S$30K | S$194.40 |
HSBC Visa Platinum Apply |
S$30K | S$194.40 |
A maximum of one S$50 eCapitaVoucher can be received per existing cardholder, no matter how many cards they apply for.
Approvals must be received within 14 days after 8 November 2023.
Application steps
- Apply via the links in this article
- Complete the SingSaver Rewards Redemption Form that is sent to your email, within the first 14 days of application. Ensure that the name, mobile number and email address submitted to SingSaver are the same as that used in the credit card application
- Provide HSBC with your consent to receive marketing and promotional materials, and do not revoke it before the gift is fulfilled
HSBC gift
Since the HSBC Advance and HSBC Visa Platinum are cashback cards, I’m going to focus on the sign-up offers for the HSBC Revolution and HSBC TravelOne Card instead.
Once again, a reminder that you will only be eligible for the sign-up gifts if you consent to receive marketing or promotional materials from HSBC at the time of application, and have not revoked that consent at the time of gift crediting.
HSBC Revolution Card
For applications submitted by 31 December 2023, existing HSBC cardholders can earn S$50 cashback when they spend at least S$1,000 during the qualifying spend period, defined as the month of approval till the end of the following month.
In other words, you have 1-2 months to meet the minimum spend, depending on when you’re approved.
Card Account Opening Date | Qualifying Spend Period |
1-30 Sep 2023 | 1 Sep to 31 Oct 2023 |
1-31 Oct 2023 | 1 Oct to 30 Nov 2023 |
1-30 Nov 2023 | 1 Nov to 31 Dec 2023 |
1-31 Dec 2023 | 1 Dec to 31 Jan 2024 |
1-15 Jan 2024 | 1 Jan to 29 Feb 2024 |
HSBC TravelOne Card
For applications submitted by 31 December 2023, all customers, whether new-to-bank or existing, will receive 20,000 bonus miles (in the form of 50,000 HSBC points) when they:
- Pay the annual fee of S$194.40
- Spend at least S$1,000 during the qualifying spending period
The qualifying spend period is defined as the month of approval till the end of the following month. In other words, you have 1-2 months to meet the minimum spend, depending on when you’re approved.
Card Account Opening Date | Qualifying Spend Period |
1-30 Sep 2023 | 1 Sep to 31 Oct 2023 |
1-31 Oct 2023 | 1 Oct to 30 Nov 2023 |
1-30 Nov 2023 | 1 Nov to 31 Dec 2023 |
1-31 Dec 2023 | 1 Dec to 31 Jan 2024 |
1-15 Jan 2024 | 1 Jan to 29 Feb 2024 |
Who is an existing cardholder?
Here’s where you need to pay attention, because HSBC’s definition of “existing cardholder” is rather unique.
HSBC defines an existing customer as someone:
- Whose last HSBC principal card approval was more than 12 months ago (except the HSBC Visa Infinite and TravelOne Card), and
- Who did not cancel any principal HSBC credit card in the past 12 months (except the HSBC Visa Infinite and TravelOne Card)
For you to count as an existing customer, all your HSBC principal credit cards (except the HSBC Visa Infinite and TravelOne Card) must have been issued more than 12 months ago. For example, if you were approved for a HSBC Advance/Premier/Revolution/Visa Platinum two months ago, you will not count as an existing customer for the purposes of this promotion.
Moreover, you cannot have cancelled any HSBC principal credit cards in the past 12 months (except the HSBC Visa Infinite or TravelOne Card). For example, if you cancelled a HSBC Advance/Premier/Revolution/Visa Platinum two months ago, you will not count as an existing customer for the purposes of this promotion.
Let me tl;dr this for you. If you’ve applied for a HSBC Advance/Premier/Revolution/Visa Platinum in the past 12 months, or cancelled a HSBC Advance/Premier/Revolution/Visa Platinum in the past 12 months, you are not eligible for this offer.
In other words, it is possible to be neither a new nor existing HSBC cardholder!
If you really want to get into the nitty-gritty, refer to the post below.
PSA: HSBC’s unusual definition of new and existing customers
Spend exclusions
The minimum spend (for the HSBC gift; remember the SingSaver gift has no minimum spend) can be met by any retail transactions (including internet purchases) excluding the following:
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The key exclusions to note here are insurance, utilities, education, government transactions as well as CardUp/ipaymy. These were all excluded from 1 July 2020 onwards as part of HSBC’s revised rewards terms and conditions.
Gift Fulfilment
SingSaver gift
The S$50 eCapitaVoucher will be fulfilled within three calendar months after SingSaver receives the bank report confirming the completion of the promotion criteria.
HSBC gift
HSBC Revolution: Collection notification will be sent by the last week of the month, two months after approval. For example, for approvals received in September 2023, collection notification will be sent by the last week of November 2023.
HSBC TravelOne: Bonus miles (in the form of HSBC points) will be credited within 90 days from the card opening date.
Terms & Conditions
Conclusion
If you already have a HSBC credit card but plan to get another, you can earn a S$50 eCapitaVoucher upon approval with no minimum spend necessary. You can also earn a further S$50 cashback or 20,000 miles with a minimum spend of S$1,000 in the first 1-2 months.
Remember to submit your applications by 8 November 2023 to be eligible.
Goodluck if they give it to you. Hahaha.
If i qualify as an existing hsbc cardholder, will i get $50 capitavouchers + $50 cashback + 20,000miles if i satisfy all conditions of the offer AND pay the annual fee?
damn i fell into the void realm of neither new nor existing hsbc cardholder given that i just open a hsbc card 4 mths ago
Could you please clarify if the SingSaver bonus ($50 eCaptiaVoucher) follows the HSBC definition of existing customers?
Specifically, if I have applied for a HSBC revolution card 3 months ago, I am not considered either as a new-to-bank or as an existing customer by HSBC. But does SingSaver consider me an existing customer? Will I receive the $50 voucher from SingSaver, if I apply for the HSBC TravelOne card now?
Thank you for the always-useful post.
I have applied and satisfied the spending requirements plus paying for the Travelone card membership fee since May but they have still not credited the 20,000 points yet claiming IT issues since August…an IT issue for 3 months but you can still them promoting the cards everywhere…funny
Iโm an existing HSBC customer (holding Revolution card since years ago) and no cancelled HSBC cards in the last few years.
Received the miles from HSBC, but Singsaver noted I will not get the $50 eCapitaVoucher as HSBC told them i donโt qualify. Asked me to call up HSBC myself to askโฆ.