CONNECT at Changi Lounge Review: A coworking space on Priority Pass

It's more workspace than lounge, but CONNECT at Changi is still a great addition to the Priority Pass network.

Priority Pass has added some interesting options at Changi Airport of late, such as tie-ups with four different restaurants including Crystal Jade in Terminals 1 & 4.

Now comes another potentially useful option: CONNECT at Changi Airport, a coworking space at Terminal 2 (not to be confused with the failed money pit that was Connect @ Changi). CONNECT is a collaboration between the Changi Airport Group and Garage Society, which runs other coworking spaces in Hong Kong.

Yes, you can always send emails from a lounge, but lounges aren’t always the most conducive place for getting work done, especially those with form-over-function seating, noisy kids and spotty Wi-Fi connections.

I visited this lounge en route to Kuala Lumpur, and I think it’s an excellent option to have at your disposal.

Note: This lounge has something of an identity crisis. It’s referred to Connect (Coffee Workspace) on the Priority Pass website, Connect @ Changi Airport on the Garage Society website, and CONNECT at Changi Airport on the Changi Airport website. 
🛋️ tl;dr: CONNECT at Changi Lounge
It’s more workspace than lounge, but CONNECT at Changi is still a great addition to the Priority Pass network.
👍 The Good👎 The Bad
  • Productivity-focused setup with comfortable office chairs and proper-height work desks
  • Blazing fast Wi-Fi network
  • S$20 credit for Priority Pass and LoungeKey members
  • Don’t expect great things from the F&B selection- you’re here to work, not eat
🆕 Something Old, Something New

CONNECT at Changi Lounge: Location

The CONNECT at Changi Lounge is located in the Terminal 2 transit area, after immigration clearance on Level 3. 

After clearing immigration, turn left and take the escalator up one floor. You’ll see CONNECT, with 7-Eleven on the right.

CONNECT at Changi Lounge

CONNECT at Changi Lounge: Access and Operating Hours

CONNECT at Changi Lounge reception

The CONNECT at Changi Lounge is open from 6.15 a.m to 7 p.m daily. 

Complimentary access is available to Priority Pass and LoungeKey members, who enjoy:

  • three hours of workspace use
  • a S$20 F&B credit
  • a free flow of coffee, tea and selected snacks

There is no access for DragonPass members at this point in time.

Do note that you will not be able to visit this lounge with a Priority Pass issued by American Express, because CONNECT is considered to be a “non-lounge experience” (probably because of the fixed F&B credit offered).

This effectively leaves the following credit cards:

CardFree Visits
(Per Year)
PrincipalSupp.
Citi PremierMiles2*N/A
DBS Altitude Visa2N/A
SCB Journey Card2N/A
Maybank Visa Infinite4N/A
UOB Lady’s Solitaire Metal Card
6N/A
SCB Visa Infinite6N/A
DBS Vantage10N/A
SCB Priority Banking VI12^N/A
HSBC Visa Infinite
UnlimitedUnlimited
Citi PrestigeUnlimited + 1 guestN/A
*Allowance follows calendar year instead of membership year
^With min. AUM S$200K. If AUM falls under S$200K, then two visits

CONNECT at Changi Lounge: Overview

CONNECT at Changi Lounge reception

CONNECT at Changi Airport is basically one long rectangular space, with the reception and café section at the front, and the coworking space at the rear.

The café section is open to the general public. Anyone who makes a purchase is welcome to sit at the round tables, bar seats, or amphitheatre. 

Cafe area
Cafe area
Amphitheatre area
Amphitheatre area
Public seating

At the rear of the lounge is a roped-off area with the workspace proper. This is reserved for Priority Pass & LoungeKey members, or those who purchase a Work Desk Package which starts from S$16 for a 90-minute slot. The furniture here is much more conducive to working, with adjustable height swivel chairs and power outlets built into the communal work desks.

Workspace area
Workspace area
Workspace area

CONNECT also has three private rooms, which can be booked from S$35 per hour. One is suitable for small meetings, one is an individual productivity pod, and one is a napping nook.

Meeting room
Productivity pod
Napping nook

CONNECT at Changi Lounge: Food & Beverage

Priority Pass & LoungeKey members, as well as those who purchase a Work Desk package, are entitled to a free flow of complimentary coffee, tea and snacks. These can be found in the workspace area.

Pantry
Coffee & tea
Snacks

Don’t expect anything too fancy though, it’s more like Apollo wafer sticks and assorted candy.

If you need something more substantial, head to the café section to spend your S$20 credit. This will cover a couple of coffees and a pastry, or just shy of a beer and turkey wrap. 

Coffee menu
Pastries and drinks

Here’s a copy of the pricelist; remember to add 8% extra for GST (9% if you’re reading this from 2024 onwards).

☕ Coffee & Tea Menu
 8 oz12 oz
EspressoS$4.50
D. EspressoS$6
Esp. MacchiatoS$4.80
Long BlackS$5.50S$6.50
CortadoS$4.80
CappuccinoS$6S$7
Flat WhiteS$6S$7
Caffee LatteS$6S$7
Piccolo LatteS$5.50
Chai LatteS$6.80S$7.80
MatchaS$6.50S$7.50
MochaS$6.50S$7.50
Hot ChocolateS$6.50S$7.50
All teas (Earl Grey, English Breakfast, Sencha Green, Lemongrass Ginger)S$5.80
🍔 Food and Other Drinks Menu
ItemPrice
Erdinger BeerS$13.90
Tiger BeerS$13.90
Double Chocolate BrownieS$8.50
Yuzu Osmanthus CakeS$7.80
Carrot CakeS$7.80
Turkey Ham & Cheese WrapS$7.80
Sticky CinnabunS$5.80
Almond CroissantS$5.80
Raisin SwirlS$4.80
Butter CroissantS$4.80
Double Chocolate Chip MuffinS$4.80
PerrierS$4.80
Soft DrinksS$3.90
EvianS$3.90

I had a Perrier, double chocolate chip muffin and turkey wrap, which came up to S$18.80. As for the food quality, let’s just say the catering isn’t meant to be the main draw of the CONNECT Lounge. If you want better food, you should probably use your lounge visits for a set meal at one of the participating restaurants in the terminal.

My meal

CONNECT at Changi Lounge: Wi-Fi and Power

Given its focus on productivity, you’d expect the CONNECT Lounge to offer decent Wi-Fi, and it doesn’t disappoint. I clocked a beefy 232 Mbps down and 127 Mbps up, even zippier than the public Changi Wi-Fi network. 

Universal power outlets with Type-A USB ports are scattered throughout the lounge, together with a few wireless charging pads. 

Charging options

Conclusion

The CONNECT at Changi Lounge is a great addition to the Priority Pass network, giving members a quiet, work-focused space to churn out slide decks or send “noted with thanks” emails. 

In fact, I wish we’d see this at more airports, since lounges can have hit or miss productivity credentials.

The only caveat I’d add is that you don’t need to burn a Priority Pass or LoungeKey visit to come here, because the café area is open to the general public. However, the furniture here is less comfortable for prolonged work, and if you have very particular ergonomic needs (like me), then you’ll want to be able to access the workspace area at the rear. 

Aaron Wong
Aaron Wong
Aaron founded The Milelion to help people travel better for less and impress chiobu. He was 50% successful.

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lifeonthego

Thanks for the review Aaron! I find that their barista made coffee is really good, one of the best available at Changi, and better than Hudson’s. They make a mean Cortado latte, which I’ve had as part of my $20 credit on the two occasions I’ve visited thus far.

Falco 鷹

As a fellow young dad, I may be sleep-deprived (and that’s related), but pretty sure that the napping room is a Quax Rocking Nursing Chair, while good for napping, too, this may be a great option for nursing!

Charles

Hi Aaron, may I know if I can use 2 different priority pass + longekey the same time to get 3x$20 voucher at the same visit?

Andy

Are we allowed to bring guests in? Say have unlimited lounge visits on priority pass

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