DBS Private Access cuts airport lounge and limo benefits

From 1 April 2024, DBS Private Access members will see their lounge visits and limo rides cut to as little as four, from the previous all-you-can-eat model.

While the start of April saw a number of high profile nerfs to the DBS Altitude, HSBC EGA, HSBC Revolution, UOB One Account and UOB Absolute Card, there was another that flew under the radar- understandably though, given its more select appeal.

This concerns DBS Private Access, a programme providing high-net-worth DBS clients with special travel benefits, including the use of two exclusive lounges at Singapore Changi Airport and complimentary airport transfers in Singapore, Indonesia and Taiwan.

DBS Private Access cuts ride and lounge visit entitlements

DBS Private Access qualification previously required customers to:

  • be a DBS Private Bank Client (min. AUM: S$5 million), or
  • be a DBS Treasures Private Client (min. AUM: S$1.5 million) and spend at least S$30,000 per year (1 April to 31 March) on a DBS/POSB credit card

While TPC members had a further hurdle to clear in the form of a minimum card spend, DBS adopted a wider definition of eligible spending compared to normal. Transactions like insurance premiums, hospital bills, recurring telco bills, educational institutions and even cash advances all counted towards the S$30,000 threshold.

Towards the end of March, DBS sent out the following email to Private Access members:


We are pleased to inform that your DBS Private Access Lounge and Limousine membership has been renewed from 1 April 2024 to 31 March 2025 and will be subject to an annual review every March – eligibility for the programme is strictly by invitation only.

We have also conducted a review and in line with current market practice, the new DBS Private Access criteria and access from 1 April 2024 will be as follows:

The email then goes on to state how many visits the member will be entitled to, and from what I gather there’s three possible tiers:

  • Tier 1: Four limo rides and lounge visits
  • Tier 2: Eight limo rides and lounge visits
  • Tier 3: Unlimited limo rides and lounge visits

I don’t know the exact rubric being used, but my guess (and reminder, it’s only a guess) is that Private Bank customers continue to receive unlimited lounge and limo rides, while TPC customers get either four or eight of each, depending on their AUM.

One guest is permitted per lounge visit, and does not count towards the entitlement (i.e. whether you visit as a party of one or two, it still counts as a one visit deduction).

So in short, the big change here is that DBS has scrapped the minimum S$30,000 credit card spend required for TPC customers, but capped the number of free lounge visits and limo rides in the process. Maybe the cap enables them to offer Private Access perks to more TPC customers, maybe it’s just the realisation that unlimited limo rides is a perk that’s ripe for abuse. I don’t really know, but all in all it’s probably a net loss for customers, unless you’re part of the unlimited tier and will now enjoy less crowded lounges and easier limo bookings. 

A reminder that just like before, DBS Private Access membership is by invitation only, and meeting the minimum AUM is no guarantee of anything.

What is the DBS Private Access Lounge like?

DBS Private Access

DBS operates two Private Access Lounges at Changi Airport in Terminals 2 and 3, open daily during the following windows:

  • Terminal 2: 6 a.m to 6 p.m
  • Terminal 3: 7 a.m to 1 a.m

I had the opportunity to visit the Terminal 3 lounge back in 2022 (when it was still known as the Asia Treasures Lounge), and found it pleasant enough overall.

DBS Private Access seating
DBS Private Access seating

Yes, it doesn’t have the facilities of a full-fledged airline lounge— no showers, workstations, or slumber rooms— but then again I don’t think it’s aiming to be. This isn’t a lounge designed for transit passengers on long layovers; it’s more of a space for those originating from Singapore to grab a meal and settle banking transactions before their flight. 

Lounge catering

In terms of F&B, don’t expect flourishes like a caviar bar or celebrity-chef curated meals. The selection veers more local, with laksa, carrot cake and congee. There is champagne though, a very nice Tattinger Prelude Grand Crus which sometimes makes an appearance in the SilverKris First Class Lounge when the regular Piper Heidsieck Rare is unavailable. 

I have yet to visit the Terminal 2 lounge, but I understand it’s identical in terms of catering.

What other benefits do Private Access members enjoy?

DBS Private Access offers airport limo transfers

In addition to lounge access at Changi Airport, Private Access members enjoy:

  • Complimentary limo transfers from the airport when they arrive in:
    • Singapore (SIN)
    • Indonesia (CGK, SUB)
    • Taiwan (TPE, TSA)
  • SATS Premier check-in lounge at Changi Terminal 2 when travelling with Air India, ANA, Ethiopian Airlines, Lufthansa, Malaysia Airlines, Royal Brunei and SWISS
  • Preferential exchange rates at Travelex counters at Singapore Changi Airport
  • Expedited immigration clearance and access to selected restaurants at Jakarta Soekarno-Hatta Airport Terminal 3


DBS Private Access has tightened its membership benefits effective 1 April 2024, with the previously unlimited lounge and limo perks cut to as few as four per membership year for certain customers. 

I’m sure there’ll be more than a few clients giving their RMs an earful about this, but if it’s any consolation, there’s plenty of credit card alternatives that offer complimentary lounge or limo rides.

Aaron Wong
Aaron Wong
Aaron founded The Milelion to help people travel better for less and impress chiobu. He was 50% successful.

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considering a TPC and above is very likely to be Solitaire or paying F for long haul flights, I could imagine that the lounge access aspect is limited. Further, the limos can be booked and constitute a monetary advantage, however I know of several TPC customers that DO NOT want to be Private Bank members, because the fees are much higher as one is required to invest, ie. generate fees, to be in that tier. To my knowledge, save for -questionable- private equity investment opportunities, there is no advantage in being PB than TP with DBS, especially not as an… Read more »


you’ll be surprised. the average TPC is not a TPPS paying for F. it’s more likely to be an auntie or uncle who made money with property and now just keeps the funds there enjoying free kopi at airport


true, I have not considered that. You are more than right.

LH ml

With AUM over 1.5m the mediocre airport lounge hardly counts as a perk. SQ first or QF are the only lounges worth spending time in. Jet quay vip terminal (not regular jq) is also great


I only use it when i am flying economy and want to eat something ordered to my table. if i just want a drink and sofa seat, i will just go to silverkris lounge.
AUM less than 2mil and spending 100+k on dbs card last year (on tier with 8)
aaron might be correct with this


AUM 2m 40k spend on CC and did not qualify for Private Access… Very disappointed… was informed to perform more wealth management transactions. Fml