One of the biggest perks of the AMEX Platinum Charge are the Platinum Statement Credits, which cover up to S$1,354 of dining, shopping, entertainment, and travel.
These credits put a significant dent in the non-waivable S$1,744 annual fee, and since they’re awarded based on calendar year, new cardholders get to enjoy two sets of credits in their first membership year.
However, American Express has kicked off 2025 with new restrictions on these credits, by dividing their use into six-month periods. This change not only reduces the appeal of the first membership year, it’s likely to cause increased breakage due to the added effort required to fully utilise the credits— a move that’s no doubt intentional.
Moreover, the new Platinum Statement Credits will only open for registration from 15 January 2025, so you’ll need to hold off on any spending for now.Â
Platinum Statement Credits: What’s changed?
For 2025, American Express will be making the following changes to the Platinum Statement Credits.
| đź’ł Platinum Statement Credits | ||
| Â | 2024 | 2025 |
| Local Dining | S$200 per yr. | S$100 per 6 mo. |
| Overseas Dining | S$200 per yr. | S$100 per 6 mo. |
| Lifestyle | S$400 per yr. (Min. S$600 spend) |
S$200 per 6 mo. (Min. S$300 spend) |
| Airline | S$200 per yr. (Min. S$600 spend) |
S$100 per 6 mo. (Min. S$300 spend) |
| Entertainment | S$17 per mo. | |
| Fashion | S$75 per 6 mo. | |
There is no change to the Entertainment credit, which will continue to be awarded as S$17 each calendar month, or the Fashion credit, which will continue to be awarded as S$75 half-yearly.
However, the Local Dining, Overseas Dining, Lifestyle and Airline credits will now be awarded half-yearly:
- The 1st credit will be awarded on 15 January 2025, and must be used by 30 June 2025
- The 2nd credit will be awarded on 1 July 2025, and must be used by 31 December 2025
The rest of the terms remain the same, with the minimum spend for Lifestyle and Airline credits cut in half to reflect the half-yearly periods.Â
| Â | Min. Spend | No. of Trxns |
| Local Dining | N/A | Single or multiple |
| Overseas Dining | N/A | Single or multiple |
| Lifestyle | S$300 | Single |
| Entertainment | N/A | Single or multiple |
| Airline | S$300 | Single or multiple |
| Fashion | N/A | Single or multiple |
As before, registration will be required, and can be done via the AMEX Offers portal on the desktop website or AMEX SG mobile app from 15 January 2025.Â
There is no need to enrol supplementary cardholders, and indeed, supplementary cardholder spend will not trigger the credits.Â
Why is American Express doing this?
Based on customer feedback and in order to enhance the cardholder experience.
American Express has two obvious goals here:
- Downsizing the “first year sweet spot” for new cardmembers
- Increasing breakage among existing cardmembers
Downsizing the “first year sweet spot”
Prior to this change, the first membership year was especially lucrative for new AMEX Platinum Charge cardholders, because in addition to the welcome bonus, they would also enjoy 2x sets of Platinum Statement Credits.
For example, if a cardholder was approved in May 2024, he would receive:
- on approval, one set of credits* to be used by 31 December 2024
- on 1 January 2025, one set of credits* to be used by 31 December 2025
*Entertainment credits are issued on a monthly basis, and the Fashion credit half-yearly
He would be perfectly at liberty to use both sets of Platinum Statement Credits and cancel his card when renewal came around in May 2025.Â
With the revised system, the most he can utilise is 1.5x sets, because his renewal decision will come before the second set of the second calendar year’s credits is awarded. Even if he were to apply in the second half of the year, he would still be capped at 1.5x sets, because he would miss out on the credits awarded for the first half of the year.Â
Increasing breakage
At the risk of stating the obvious, further subdividing annual credits into half-yearly credits means double the work to do.
Some credits (e.g. Entertainment) are relatively simple “fire and forget”, but others, like Overseas Dining and Airline, require more planning. In fact, if you don’t travel at least twice a year, once in the first half and again in the second half, you won’t be able to fully utilise the Overseas Dining credit.Â
| âť“ Japan exception |
|
If you plan to use the Overseas Dining credit in Japan, you’ll need to make a prepaid reservation via Pocket Concierge. So even if you’re not travelling in that particular half-year period, you could utilise the credit by making a booking for a future date. For example, I could use July-December 2025’s Overseas Dining credit for a booking that takes place in early 2026 (assuming the restaurant allows bookings that far in advance) |
American Express will no doubt argue that little has changed, because the quantum of credits has remained the same. But that says nothing about the cognitive load on the cardmember, and while it’s not rocket science, it’s hard not to feel that the screw is being turned on min-maxers.
Come to think of it though, a true min-maxer would plan their trip to straddle the June/July changeover so that they could utilise two sets of credits on a single trip…
Conclusion
AMEX Platinum Charge cardholders will face an additional hurdle to utilising their 2025 Platinum Statement Credits, with the allocation now half-yearly.
It would be one thing if AMEX softened the blow by bumping up the value of the credits slightly, or expanding the list of merchants where they could be used. Unfortunately, this is an all take, no give kind of situation.
This, together with Comoclub’s nerfing of birthday treats (which isn’t AMEX’s fault, obviously, but still), makes for an inauspicious start to the year. Maybe it’s time to start making eyes at the StanChart Beyond Card?
“Come to think of it though, a true min-maxer would plan their trip to straddle the June/July changeover so that they could utilise two sets of credits on a single trip…”
Previously, min-maxer would plan trip to straddle Dec/Jan to enjoy 2X credits, but now he will need to straddle Jun/Jul & Dec/Jan to enjoy 1.5X credits. 🤷‍♂️
That is the way
Seems like it is getting harder and harder to manage and maintain and track. May have just broke the camels back with this one.
So glad I cancelled a few days ago. So long Amex Charge
Amex’s bet on the existence of enough status chasers in SG that will pay almost 3X the US version, with watered down benefits to boot, is holding true. Nobody pays this annual fee to deal with UOB / BOC level of cheapo Ts&Cs, unless as a bridge to a Centurion run. This is the most overrated <$500K card in the market.
I find that the whole attitude is a little insincere. Have felt this way since we were asked to call in to get the annual renewal 20K-50K points (not miles). Seems a little demeaning (in the sense that Amex obviously has no regard for the value of our time) to have to call in to’beg’ for points (must be done soon after AF deduction, they will not award any points if you call a few months later even on 100K annual spend!!! some pretense about system rules from the CSO) after paying >$1500 AF and spending on airfare/hotels/merchants etc throughout the year. Added cognitive load (nice term) and time loss plus another reminder in my calendar. And this after the 10XAccelerator registration. 3 reminders for a non-waiveable fee card (benefits, 10XA, renewal points) instead of just one for a fee-waiver card.
Even the 120K cards just award the renewal miles without any fuss (that includes SCB even though they don’t even advertise it, only cardholders know), and for a lot less annual fee. And they also come with PP and limo rides (for some). I don’t find much additional benefit for Plaza Premium or Centurion lounges given the limited footprint and I use the (mostly superior) airline lounges most of the time, PP for rare occasions. Use the limo rides though, nice to have extra in addition to the bank rides.
Amex should have the sincerity to give the advertised benefits to all cardholders without adding hurdles. Let the cardholder decide when to use the benefits whenever they wish to. Certainly they did not object to collecting the annual fee on time every year.
I’m keeping my card for now for 2 other benefits that still do not require re-registration. Once those go, then so will I. Perhaps the company thinks that we pay AF for the status. Um, nope. Maybe the Centurion or the Ultima but this is a mass-market card with (apparently) only the MAS bare minimum income requirement now. Consistent benefits that add up to the AF matter, or it would be more convenient and cheaper to use a non-AF credit card (I never use a debit card, only plain ATM cards or credit cards).
HAHA. corporate entities, esp financial institutions, and sincerity in the same sentence. HAHA.
You’re right. None of them are sincere. Perhaps a better word to use is ‘respect’. As in respect for our time. Give the benefits or not at all. None of this additional registration every 6 months (what’s next, every 3 months?).
Most cards only require holders to call in once a year for annual fee waivers (which I don’t, I don’t get those cards; don’t enjoy going hat in hand just for this). Those with non-waiveable annual fees at least have the decency to provide most of the benefits like renewal miles or merchant/restaurant discounts without additional steps. (Yes I know some limo benefits now require qualification).
Agree with many of the comments here…have had this card for over 25 years but been thinking about cancelling for the past couple of years cos the benefits keep getting worse and worse…but this one is probably the last straw
Perhaps if enough of us cancel and cite the reasons they will do a U-turn and offer something to get us to rejoin
Will be cancelling, join me?
Honestly, i had trouble managing the past 2+ years of continuous thinking how to use the amex credits etc – and i think i saw less value being realised than the few years back iteration of just spend and forget.
This new 6 month changeover is going to make it doubly hard on the brain!
Cancelled the card back in mid-2024, I am finally free from doing all the homework of using the coupon book and all the T&C attached. Do not miss the card at all except for unlimited lounge usage but then again don’t travel that much to fully-utilise and/or fly business class that comes with lounge access.
This will be the deal breaker for me. Actually quite happy that I would not need to think of ways to use and track their statement credit anymore.
I agree. Trying to use the local dining credit had us going out of our way to eat at Basilico this year (nice staff but the ala carte food was not up to standard except for the risotto). We used to do Yi but it’s not what it once was (maybe just us). Wooloomooloo and Una were not good for us either. We liked Odette but the $200 is insignificant for that level of spend. The only easy credits are for Entertainment (Netflix) and Airline (airport taxes). Overseas Dining Credits required some planned serendipity (oxymoron?) that took time away from a non-Amex dining spot for our limited time abroad. Fashion – we have enough Aesop thanks. Lifestyle – requires $600 min spend to get the $400 credit from a limited (& pricey) wine selection (<20). Como C5 is nice but have they taken the birthday benefits away?
Too much effort to try to use the vouchers too. Even the one-night local stay – we check-in, eat the chocolates or fruit, let our child bounce around the room, use the pool, then sleep at home in our own beds with creature comforts on-hand (esp the toddler), drive in for buffet breakfast and the pool again before checkout. No packing and better sleep. But have they nerfed the local breakfast?? Using the stay voucher abroad usually needs more planning (work) away from our favorite hotels. We’ve tried Tower Club food before – no.
So effectively about $400 in easy credits for a $1700 AF. Better be a good FHR upgrade cos we usually use the airline lounges over PP or centurion (crowded). The card just feels like so much work now. One nice thing – our Miele supplies get 7.8mpd but now we have to register…. yes first-world problems but still….
I just renewed early Dec but was not told of these changes…….well done. Called to cancel but they said they cannot reverse membership fee and would take down my concerns and unhappiness (so maybe more of us should call in cos apparently I’m not the only one who called in). Wow. Well, they have me for another year but that’s it.
Perhaps you should file an MAS complaint and see what happens.
Not MAS, just complain to firdec. They will take action.
Unfortunately for us, they are doing something right. Singaporeans are wussies who keep complaining but continue to pay 1700+ (GST increase coming after election). They know it and there are too many poor people who pay this fee to pretend to be rich.
I think my biggest gripe of all, is the amex CS. That’s the basic for a “premium” card and that has gone major downhill over the years. They’re basically the same as the bank’s outsourced concierge.
My advice to the Amex SG country manager for Plat card; please bring back the income restriction; and hell increase the AF. Focus on your core customer or your Amex Plat card will disappear, TOGETHER WITH YOUR JOB.
GWC weekend parking has been removed too
Only for Centurion now. Have to go from 1700 to 7500 AF if you want this
Only centurion still has it. I confirmed it earlier today at the service counter on level 2
Already not much benefit and now this nerf.. what a waste of AF