Back in May 2018, Singapore Airlines launched KrisFlyer vRooms, a hotel and rental car booking portal where KrisFlyer members could pay for bookings with KrisFlyer miles.
Unfortunately, the value for redemptions was generally dismal, and there was no way to earn KrisFlyer miles on bookings. No surprise that vRooms disappeared into obscurity for the better part of the last eight years, and I’d totally forgotten it existed until the recent announcement of its demise.
KrisFlyer vRooms ending redemptions in December 2026
Singapore Airlines has announced that KrisFlyer vRooms will no longer be accepting redemption bookings from 11 December 2026.
KrisFlyer members will not be able to make redemption bookings on KrisFlyervRooms.com from 11 December 2026. Redemption bookings made before this date will not be affected.
Customer service support remains unchanged and will continue to assist members with their reservations and check-in. Members may also continue to use the Manage My Booking page to view their hotel or car reservation information.
-Singapore Airlines
Existing bookings will be honoured, and customer service will remain available. Members can continue to use the Manage My Booking page to view their reservations.
Technically speaking, SIA has not said that vRooms will be discontinued. However, it’s hard to see any other outcome, especially with Pelago’s recent addition of hotel booking functionality.
Is vRooms good value?
Either way, I doubt anyone will care, because KrisFlyer vRooms has always been a poor value redemption option. KrisFlyer members can pay for hotel or rental car bookings in part or whole with KrisFlyer miles, at a value of 0.8 cents per mile.
| ✈️ The “minimum miles” quirk |
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While KrisFlyer vRooms is generally poor value, what’s interesting is that if you chose to redeem 1,500 miles — the minimum amount the system allows — your average value could be as much as 2 cents each. It never made sense to go beyond that, however, as every incremental mile redeemed had a fixed value of 0.8 cents, so the more miles you redeemed, the lower your average redemption value. |
In fact, the value became even worse (relatively speaking) from July 2025, when KrisFlyer standardised the value of a mile at 1 cent each within the SIA Group ecosystem.
| Pay | Minimum Miles | Value per Mile |
| SIA or Scoot commercial fares | 1,000 miles | 1¢ |
| KrisShop | 1,000 miles | 1¢ |
| Pelago | 1,000 miles | 1¢ |
| Kris+ merchants | 10 miles | 1¢ |
But vRooms was excluded from the enhancement. Why? Because it’s not actually part of the SIA Group. Instead, it’s a white-label solution with SIA branding that was initially powered by Points.com, before switching to Agoda in 2024.
So there’s very little reason to spend miles on vRooms, when other options offer better value, lower minimum redemptions and more flexibility.
| 💰 KrisFlyer Miles Redemption Value |
||
| Redemption Option | Value Per Mile | |
| ✈️ | Award Flights with SIA, Scoot, or Partner Airlines | 2+¢ |
| 🛍️ | Spend with KrisShop | 1¢ |
| 🎡 | Spend with Pelago | 1¢ |
| 📱 | Spend with Kris+ | 1¢ |
| ✈️ | Miles + Cash for SIA or Scoot tickets |
|
| 🚘 | Book Hotels or Rental Cars on KrisFlyer vRooms | ≥0.80¢ |
| 🏨 | Marriott Bonvoy Conversion | |
| 🛒 | yuu Rewards Club Conversion | 0.75¢ |
| 🏨 | Shangri-La Circle Conversion | 0.70¢ |
| 🏬 | CapitaStar Conversion | 0.70¢ |
| 🏨 | Accor Live Limitless Conversion | 0.67¢ |
| 🛒 | LinkPoints Conversion | 0.60¢ |
| ⛽ | Esso Smiles Conversion | |
At most, you’d do the 1,500-mile minimum trick to save maybe S$30 off a booking, but beyond that, vRooms was best ignored.
Replacement: Pelago hotel bookings
It’s probably no coincidence that the demise of KrisFlyer vRooms coincides with the launch of hotel bookings on Pelago.
However, the two aren’t exactly the same. While KrisFlyer vRooms only allowed members to redeem miles, Pelago allows members to earn and redeem miles.
| KrisFlyer vRooms | Pelago | |
| Earn Miles | ❌ | ✅ |
| Redeem Miles | ✅ 0.8¢ per mile |
✅ 1¢ per mile |
| Min. Redemption | 1,500 miles | 1,000 miles |
| Partial Redemptions | ✅ | ❌ Must pay for entire booking with miles |
| Hotels | ✅ | ✅ |
| Rental Cars | ✅ | ❌ |
Pelago offers better value at 1 cent per mile, but the catch is that unlike vRooms, partial redemptions are not permitted — it’s all or nothing. That means it’s less useful for burning a small number of expiring miles, compared to Kris+ or KrisShop, which allow for more surgical redemptions.
What doesn’t change is that both Pelago and vRooms are considered third-party booking platforms, so you will not earn hotel points or status nights, or enjoy elite member benefits on your stay. Bookings must also be paid in full upfront, with no option to pay at the hotel (which is fairly standard for OTA platforms that offer bonus miles).
To mark the launch, Pelago is offering 8 mpd on hotel bookings made through its website or app, or via Kris+, further stackable with up to 4 mpd from credit cards.
I’ll cover this launch promo in a separate post.
Conclusion
After an eight-year run, KrisFlyer vRooms will stop taking redemption bookings from 11 December 2026, and all signs point to the portal shutting down.
No one should mourn its passing though, because at 0.8 cents per mile, vRooms was one of the worst ways to spend KrisFlyer miles (the 1,500-mile trick aside). Pelago is a step up at 1 cent per mile, and you can earn miles on paid stays too, but the lack of partial redemptions makes it less flexible.
KrisFlyer vRooms now joins the ranks of other discontinued white-label products like KrisFlyer Spree, and I wonder whether KrisFlyer Cruise might also be on the chopping block at some point in the future.
