Back in February 2018, Singapore Airlines started offering complimentary inflight Wi-Fi to First/Suites and Business Class passengers, as well as PPS Club members. Passengers received either 30 or 100MB of free Wi-Fi, depending on their cabin or status.
Effective immediately, Singapore Airlines has upgraded these allowances. First/Suites passengers now get unlimited Wi-Fi, while Business Class passengers and PPS Club members flying in Premium Economy/Economy enjoy 100MB.
This enhanced allowance only applies to aircraft with newer inflight connectivity systems.
|Newer System||Older System*|
|PPS Club members in Premium Economy/ Economy||30MB|
If you’re on a B787-10 or A350-900 aircraft, you’re guaranteed to have the newer system. If you’re on a B777-300ER or Airbus A380-800, you’ll get the newer system unless you’re on one of the aircraft listed below.
|*Aircraft with the older system are listed below|
|Boeing 777-300ER (19)||Airbus A380-800 (13)|
Aircraft are gradually being refitted to the newer system, so this list may change over time.
Allowances are not cumulative, which means that a PPS Club member in Business Class will receive either 30 or 100MB depending on the aircraft system, not 60 or 200MB. These allowances apply on a per sector basis, so passengers flying SIN-HKG-SFO will receive one complimentary allowance on the first leg, and a second on the next.
Standardized Wi-Fi pricing now available
Singapore Airlines used to have numerous different plans and pricing, depending on the aircraft type. The good news is that they’re moving to standardize prices across the fleet at the following rates:
- Chat (30MB or 2 hours, whichever comes first)- US$3.99
- Pro (100MB, valid for duration of flight)- US$9.99
- Premium (200MB, valid for duration of flight)- US$15.99
Sadly, the airline no longer offers all-you-can-eat time based plans, as they did before.
Not all aircraft have Wi-Fi
As a reminder, not all Singapore Airlines aircraft offer Wi-Fi. Here’s a summary of which do and which don’t:
|Offer Wi-Fi||Do not offer Wi-Fi|
Louis has done some field testing of inflight Wi-Fi speeds, and although he found them to be generally slow, it’s still enough to get the essentials done. Your experience may vary drastically however, depending on passenger usage, weather conditions and location.
Other options for inflight connectivity
As an alternative, Singtel, StarHub, and M1 subscribers can activate unlimited use data packages onboard Singapore Airlines aircraft with connectivity stems.
- Singtel- S$29 for 24 hours
- Starhub- S$25 per day
- M1- S$25 per day
For Starhub and M1, do note that the timer resets daily at 00:00 hours Singapore time- when you’re up in the air it’s hard to remember timezones, but the last thing you want is to be the schmuck who activates his/her plan at 23:59!
If you’re a Citi Prestige cardholder, you’ll enjoy free Boingo Wi-Fi. This is available on aircraft that use the Panasonic Avionics system:
|Panasonic Avionics||SITA ONAir|
|A350-900 (Ultra Long Haul and Long Haul)||Yes|
|B777-300ER||9V-SWU, SWV, SWW, SWY, SWZ and 9V-SNA, SNB, SNC||9V-SWA, SWB, SWD, SWE, SWF, SWG, SWH, SWI, SWJ, SWK, SWL, SWM, SWN, SWO, SWP, SWQ, SWR, SWS, SWT|
As inflight Wi-Fi gets more ubiquitous, we’re seeing airlines cut prices and increase allowances. It’s good that Singapore Airlines is following suit, and hopefully the technology has also been upgraded so the increased usage doesn’t result in slower speeds for all.
It’s only a matter of time before Netflix and chill(ed champagne) become a reality at 30,000 feet.