Mandarin Oriental Singapore has been offering a “Celebrating Heroes” rate since it received approval to take staycation guests back in July 2020. This package, reserved for healthcare workers, came with breakfast and S$80 F&B credits- one of the best staycation deals the hotel was offering.
The good news is this rate has now been made available to the general public. As per an email I received from Mandarin Oriental:ย
Celebrating Heroes package has been on our website for a while now for direct bookings and we have now made it possible for the SingapoRediscovers Vouchers redemption campaign. It is extended to all frontliners in essential sectors and beyond who are making a difference in their own ways no matter how small in their fight against COVID-19. It’s to celebrate the unsung heroes in our nation be it someone who leaves a hand sanitiser in the lift of their residence or taxi/private hire car drivers going an extra mile to ensure safety and personal hygiene of their passengers.
The former version of this package called Celebrating Healthcare Heroesย was launched in July 2020 and that was limited to the healthcare sector only. We simply evolved to an encompassing approach with the latter and current offer.
Just like Mandarin Orchard, everyone’s a hero now.ย
Mandarin Oriental Celebrating Heroes rate
The Mandarin Oriental Celebrating Heroes rate starts from S$288++ (S$339 nett) and includes the following:
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Bookings must be stayed by 30 June 2021, and are fully refundable up to 2 p.m, two days before arrival. The great thing about this rate is that weekends and weekdays price exactly the same, i.e S$339 nett.ย
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Note: Mandarin Oriental hasn’t updated all aspects of its website yet; the booking screen still shows that a Healthcare Staff ID is required. Based on the email I received, you can safely ignore this.ย
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For those who wish to use their SingapoRediscovers Vouchers (SRV), the package can be purchased on Klook at the same price. Klook lists no fewer than 15 packages, so be sure to select the right one- “Celebrating Heroes: 1-Night Stay in a Deluxe Room with Breakfast and SGD80 F&B Dining Credit for Two”
What is the Mandarin Oriental staycation experience like?
I recently stayed at the Mandarin Oriental Singapore, and while I thought the rooms weren’t that fantastic (no hand shower, bathtub too small, no bidet hose for toilet), the excellent service and stellar MO BAR experience (be sure to spend your S$80 here) were certainly memorable.ย
Another nice feature is the swimming pool, which offers Bali-style private cabanas and great views of the surrounding Marina Bay area.
I’d consider a return visit, but probably not until the much-lauded Oriental Club reopens.ย
Conclusion
For those looking to stay at the Mandarin Oriental Singapore, the Celebrating Heroes package can be a very attractive deal indeed. The rate is valid for both weekend and weekday stays, and you can spend your SRV if you book via Klook.ย
Is the Oriental Club closed now? Canโt seems to find this info at their site.
closed until further notice.
I think you got this wrong. I booked, the booking went through. But I got an email the next day stating:
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Greetings from Mandarin Oriental Singapore!
We have well received your reservation for 6th till 8th June 2021 for a Deluxe room under the Celebrating Healthcare Heroes package for 2 adults.
Kindly be reminded to present the Healthcare Staff ID upon arrival.
We have noted your preference for a King Bed. Please know that we will do our level best to arrange accordingly.
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that contradicts the email sent out by MO corporate. if you want to forward that email to me via contact us, i will send it along to their PR team.
OK, I’ve fwded to “Contact Us”. They also further emailed me to say the reservation is cancelled, after I further queried and clarified that I’m not a healthcare worker. As follows: Dear Mr Lee, Thank you for your email. We have cancelled your reservation under the Healthcare Heroes. Your hotel cancellation reference is 3299608. Kindly do let us know if you are keen on rebooking your room from 06-08 June under a different package and we will be happy to offer up some recommendations on suitable promotions that are currently available. Alternatively, if you have not utilized for SingapoRediscover… Read more »
mandarin oriental has replied and said it is an error on the part of the reservations team. guests do not need a healthcare ID to qualify for this rate.
Would you kindly fwd me via email their response, and I will ask them to reinstate the reservation? Thanks.