SingSaver Best Deal Guarantee: Highest offers and lowest premiums, or extra rewards

You might be familiar with the concept of a “best rate guarantee” in the hotel world, where a hotel promises that if you book on its official website and subsequently find a lower price elsewhere, it’ll match that rate and throw in some extra compensation.

SingSaver is now pledging to do the same with the launch of its Best Deal Guarantee programme, the first of its kind in the industry. 

Simply put: SingSaver is saying that its credit card offers and insurance premiums won’t be beat, and if you find higher offers or lower premiums elsewhere, they’ll reward you with at least 2X the difference (capped at S$300) in Grab vouchers.

Here’s how it works.

Details: SingSaver Best Deal Guarantee

Best Deal Guarantee

T&Cs

The pilot for SingSaver’s Best Deal Guarantee programme runs from 25 October 2023 to 7 January 2024, and covers credit cards from CIMB, HSBC, Maybank, OCBC and StanChart, together with selected insurance policies. 

During this period, if you apply for a participating credit card or insurance policy and:

• In the case of a credit card, find a higher offer elsewhere
• In the case of an insurance policy, find a lower premium elsewhere

You can file a Best Deal Guarantee claim via this link, which requires: 

• Proof of application for card or purchase of insurance policy via SingSaver
• Proof of third party offer, which includes the URL for where the third party offer is found and relevant screenshots

SingSaver will assess your claim and provide a decision within 10 working days via email. If your claim is successful, you’ll receive Grab vouchers as follows:

This represents at least 2X the difference in value, capped at S$300. 

The Grab vouchers will be paid out within 16 weeks. The reason for the 16-week window is because SingSaver needs to determine your eligibility for the offer in question, which in turn is dependent on when the bank provides the report. 

Here’s an example:

• John applies for Credit Card A through SingSaver, which offers new-to-bank customers a S$300 cash gift with a S$500 minimum spend in the first 30 days
• He subsequently discovers that if he applied for Credit Card A through Competitor X, he would have been eligible for a S$350 cash gift with a S$500 minimum spend in the first 30 days
• John files a Best Deal Guarantee and receives provisional approval. Based on the S$50 difference, he is eligible for S$200 Grab vouchers
• John must then proceed to complete the minimum spend of S$500 and other eligibility criteria for Credit Card A’s sign-up gift
• He will receive the S$300 cash gift + S$200 Grab vouchers within 16 weeks of the end of the promotion period

Do note that if John fails to complete the eligibility criteria for Credit Card A, he will not be entitled to the Grab vouchers. In other words, Best Deal Guarantee isn’t based on what you’re hypothetically entitled to; it’s based on what you’re actually entitled to.

For credit cards, the higher offer must be:

• In the form of cash, gift card, coupon, voucher or physical reward
• Available online to the public for at least 24 hours from the time the claim is submitted to SingSaver, if the higher offer has not been previously submitted under the same product conditions
• Offered by a Singapore price comparison site (including blogs, but excluding cashback sites such as Shopback) or directly by the actual product provider
• Offered under the same conditions as the SingSaver gift (e.g. minimum spend, eligibility criteria)

For insurance policies, the lower premium must be:

• Available online to the public for at least 24 hours from the time the claim is submitted to SingSaver, if the higher offer has not been previously submitted under the same product conditions
• Offered under the same conditions as the SingSaver gift (e.g. same risks insured, same policy duration)

Please refer to the Terms and Conditions for the full rules governing the Best Deal Guarantee promotion. 

Any enquiries about the Best Deal Guarantee promotion should be sent to bestdeals@singsaver.com.sg

Participating Credit Cards

Here’s the full list of credit cards participating in the Best Deal Guarantee.

CIMB Bank

CIMB Bank

Product	Sign-Up Gifts (Pick One)
CIMB Visa Infinite Apply	Dyson Supersonic hair dryer (worth S$699) Apple iPad 10.2″ WiFi 64GB (worth S$503.65) S$350 cash Fulfilled by SingSaver
CIMB Visa Signature Apply	Dyson Supersonic hair dryer (worth S$699) Apple iPad 10.2″ WiFi 64GB (worth S$503.65) S$350 cash Fulfilled by SingSaver
CIMB World Mastercard Apply	Dyson Supersonic hair dryer (worth S$699) Apple iPad 10.2″ WiFi 64GB (worth S$503.65) S$350 cash Fulfilled by SingSaver

HSBC

HSBC

Product	Sign-Up Gifts (Pick One)
HSBC Revolution Apply	New-to-bank S$150 eCapitaVoucher and Samsonite ZELTUS 69cm Spinner Exp S$150 eCapitaVoucher and S$150 cashback Existing S$50 eCapitaVoucher and S$50 cashback eCapitaVoucher fulfilled by SingSaver Other gifts fulfilled by HSBC
HSBC TravelOne Card Apply	New-to-bank S$150 eCapitaVoucher and 20,000 miles S$150 eCapitaVoucher and first year fee waiver Existing S$50 eCapitaVoucher and 20,000 miles S$50 eCapitaVoucher and first year fee waiver eCapitaVoucher fulfilled by SingSaver Other gifts fulfilled by HSBC

Maybank

Maybank

Note: With the exception of the Maybank Manchester United Platinum Visa Card (S$50 cash), SingSaver is not offering a welcome gift for any Maybank credit card. The gifts you see below are fulfilled by Maybank. Therefore, in this case SingSaver’s Best Deal Guarantee will be activated if a competitor site starts offering an additional gift on top of the Maybank offers during the Best Deal Guarantee period.

Product	Sign-Up Gifts (Pick One)
Maybank DUO Platinum Mastercard Apply	2x American Tourister Linex Spinner 66/24 Apple AirPods 3rd Gen with Lightning Charging Case S$200 cash credit Fulfilled by Maybank
Maybank Family & Friends Card Apply	2x American Tourister Linex Spinner 66/24 Apple AirPods 3rd Gen with Lightning Charging Case S$200 cash credit Fulfilled by Maybank
Maybank FC Barcelona Visa Signature Apply	2x American Tourister Linex Spinner 66/24 Apple AirPods 3rd Gen with Lightning Charging Case S$200 cash credit Fulfilled by Maybank
Maybank Horizon Visa Signature Apply	2x American Tourister Linex Spinner 66/24 Apple AirPods 3rd Gen with Lightning Charging Case S$200 cash credit Fulfilled by Maybank
Maybank Manchester United Platinum Visa Apply	S$50 cash + 2x American Tourister Linex Spinner 66/24 S$50 cash +  Apple AirPods 3rd Gen with Lightning Charging Case S$50 cash + S$200 cash credit S$50 cash fulfilled by SingSaver Other gifts fulfilled by Maybank
Maybank Platinum Visa Apply	2x American Tourister Linex Spinner 66/24 Apple AirPods 3rd Gen with Lightning Charging Case S$200 cash credit Fulfilled by Maybank
Maybank World Mastercard Apply	2x American Tourister Linex Spinner 66/24 Apple AirPods 3rd Gen with Lightning Charging Case (worth S$261.40) S$200 cash credit Fulfilled by Maybank

OCBC

OCBC

Product	Sign-Up Gifts (Pick One)
OCBC 365 Card Apply	Samsonite Volant Spinner 68/25 Exp + 2x Apple AirTag (worth S$570) Apple iPad 9th Gen 10.2″ WiFi 64GB (worth S$503.65) Apple AirPods Pro Gen 2 + MagSafe Charger (worth S$421.35) S$320 cash Fulfilled by SingSaver
OCBC 90°N Mastercard Apply	Samsonite Volant Spinner 68/25 Exp + 2x Apple AirTag (worth S$570) Apple AirPods Gen 3 + MagSafe Charging Case + MagSafe Charger (worth S$330.50) S$300 eCapitaVoucher S$280 cash Fulfilled by SingSaver
OCBC 90°N Visa Apply	Samsonite Volant Spinner 68/25 Exp + 2x Apple AirTag (worth S$570) Apple AirPods Gen 3 + MagSafe Charging Case + MagSafe Charger (worth S$330.50) S$300 eCapitaVoucher S$280 cash Fulfilled by SingSaver
OCBC Titanium Rewards Apply	Samsonite Volant Spinner 68/25 Exp + 2x Apple AirTag (worth S$570) Apple AirPods Gen 3 + MagSafe Charging Case + MagSafe Charger (worth S$330.50) S$300 eCapitaVoucher S$280 cash Fulfilled by SingSaver

Standard Chartered Bank

StanChart

Product	Sign-Up Gifts (Pick One)
SCB Journey Card Apply	S$120 cash and up to 35,000 bonus miles* Cash fulfilled by SingSaver Miles fulfilled by StanChart *With first year fee waiver. If you want to pay the S$194.40 annual fee for an additional 10,000 miles, apply via this link instead
SCB Rewards+ Card Apply	Apple AirPods Gen 3 + MagSafe Charger (worth S$330.50) S$280 cash Fulfilled by SingSaver
SCB Simply Cash Card Apply	Sony WH-1000XM5 Headphones (worth S$575) Apple iPad 9th Gen (worth S$503.65) Apple AirPods Pro Gen 2 + MagSafe Charger (worth S$421.90) S$380 cash Fulfilled by SingSaver
SCB Smart Card Apply	Apple AirPods Gen 3 + MagSafe Charger S$280 cash Fulfilled by SingSaver

Do note that the gifts shown are accurate as of 27 October 2023, and may subsequently change during the promo period. Clicking on the links will send you to the landing page which shows the most current offers. 

Here’s a reminder of the definitions of new-to-bank customers for each of the respective banks.

A minimum spend requirement also applies to all cards, as stated below.

Participating Insurance Policies

Here’s the full list of insurance policies participating in the Best Deal Guarantee.

FAQs

Q: How long must the competing offer be available for?

A: The competing offer must be available for a minimum of 24 hours from the time and date the claim is submitted to SingSaver. This provides the team with time to verify the details of the claim.

However, this 24 hour window begins from the time the first claim of its sort is submitted. For example, suppose John spots that Competitor X is offering a higher offer for Card Y. He files a Best Deal Guarantee claim, which is subsequently approved.

The following day, Jane submits an identical claim, but 12 hours later Competitor X ceases to run the higher offer. Jane will still be eligible for approval, since the first instance of this being reported came with John. 

Q: Can I file a claim based on an MGM offer?

A: No. MGM offers are not available to the general public, and are not covered by this Best Deal Guarantee.

Q: Do I need to pick the highest value gift in order to make a claim?

A: No. Suppose SingSaver offers two gifts for a particular credit card: S$300 cash and a gadget with a value of S$350. I apply and choose the cash, but the next day I find a competitor offering a gadget with a value of S$370. I can file a claim even though I did not pick the higher value gift.

In other words, it doesn’t matter what gift you chose from SingSaver, only that the highest value gift that SingSaver offered for your particular credit card was beat by a competitor. 

Q: Can I file a claim for a gift I’m not entitled to? 

A: No. To file a claim, you must be eligible for that particular gift which you are trying to match. 

For example, suppose you apply via SingSaver for Credit Card A as an existing customer. You later discover that Competitor X is running a higher offer for Credit Card A for new customers. You will not be able to file a claim because you personally are not eligible for the new customer offer.

Of course, a new customer who applies via SingSaver for Credit Card A would be able to file a claim based on Competitor X’s offer.

Conclusion

SingSaver’s Best Deal Guarantee promises that customers can expect the highest offers and lowest premiums when applying for cards or insurance policies via SingSaver. If a better deal is found elsewhere, SingSaver will reward you with Grab vouchers to make up the difference.

Don’t forget that SingSaver is also running a 101 Milestone Giveaway, which features a prize pool of up to S$200,000, on top of the usual sign-up gifts. All applicants for eligible products are automatically entered.

Read more about this in the post below.

SingSaver 101 Milestone Giveaway: S$200K lucky draw, plus regular welcome offers