Postponed: KrisFlyer UOB Credit & Debit Cards revised Scoot privileges

From 23 April 2024, KrisFlyer UOB Credit & Debit Cardholders will no longer enjoy a one-time free change, with revisions to the extra luggage allowance and free seat selection perk too.

KrisFlyer UOB Credit Cardholders currently enjoy certain privileges when flying on Scoot, such as priority check-in, additional baggage allowance, free seat selection and a one-time booking flexibility waiver (sadly, there’s no such benefits for travel on Singapore Airlines!). 

While they wouldn’t make me choose Scoot if it were the higher-cost option, to the extent that you’re flying Scoot anyway, they’re nice to have.

Unfortunately, there’s going to be some changes to these privileges soon, and on the whole they’re more negative than positive. These changes were supposed to come into effect on 19 March 2024, but they’ve now been pushed back to 23 April 2024. 

The Scoot x KrisFlyer UOB portal has been updated with a notification apologising for the delay, to which I say: take your time!

“Not yet unavailable”

Changes to Scoot privileges for KrisFlyer UOB Credit & Debit Cardholders

As a reminder, here’s the Scoot privileges that KrisFlyer UOB Credit and Debit Cardholders currently enjoy on Scoot flights, valid for bookings made till 22 April 2024. 

✈️ Scoot Privileges for KrisFlyer UOB Cards
(till 22 April 2024)
  For Principal Cardholder For Companions
(on same booking)
Complimentary Priority Check-in and Boarding
Extra 5kg Luggage Allowance
(with purchase of min. 20kg allowance)
Complimentary Standard Seat Selection
One-time Booking Flexibility Waiver

Here’s what’s changing from 23 April 2024. 

✈️ Scoot Privileges for KrisFlyer UOB Cards
(from 23 April 2024)
  For Principal Cardholder For Companions
(on same booking)
Complimentary Priority Check-in and Boarding
Extra 5kg Luggage Allowance
(with purchase of min. 20 kg allowance)
Complimentary Standard Seat Selection
One-time Booking Flexibility Waiver

Let’s start with the good news.

The complimentary standard seat selection perk, currently valid for the principal cardholder only, will be extended to all members of the travelling party on the same booking.

That’s a positive development, because the current perk feels like a bit of a gotcha. Most people want to sit together when they fly, so if one traveller has complimentary standard seat, the other will need to purchase the seat next to him/her. If neither had the perk, they could wait for seats to be automatically assigned at check-in, where they would be seated together on a best-effort basis (so at least there’s a chance they don’t need to pay to be seated together).

Unfortunately, that’s all the good news there is. The complimentary 5kg upsize upon purchasing at least a 20kg baggage allowance will now be restricted to the principal cardholder only. 

Perhaps more importantly, the one-time booking flexibility waiver will no longer be available. That’s probably the biggest loss here, since budget carrier tickets are notoriously inflexible. If you want flexibility, you’ll need to pony up some extra money by purchasing Scoot’s MultiFlex product, ranging from S$20 to S$40.

🛬 MultiFlex
  • Unlimited flight date/time changes per booking with no change fees. Top up for fare differences will apply, if any
  • Make changes as late as 4 hours before departure (except for flights that you have already checked-in for)
  • Price: From S$20 up to S$40

Book via the Scoot x KrisFlyer UOB portal

Scoot x KrisFlyer UOB

As always, you’ll need to book your Scoot tickets via the dedicated Scoot x KrisFlyer UOB portal to enjoy these perks. This involves registering an account and linking your KrisFlyer UOB Credit or Debit Card.

I’ve not done an exhaustive comparison, but from what I’ve seen the prices are the same whether you book via this portal or the public website, so at least you don’t need to worry about shenanigans.

Perks for KrisFlyer and PPS Club members

If you’re a KrisFlyer Elite Gold or Silver, or Solitaire PPS Club or PPS Club member, you’ll still enjoy additional perks when travelling on Scoot regardless of how you book your tickets. 

✈️ Scoot Privileges for SQ Elites
  KrisFlyer Elite Gold/Silver Solitaire PPS/PPS Club
Complimentary Priority Check-in and Boarding
Extra 5kg Luggage Allowance
(with purchase of min. 20 kg allowance)
Automatic Assignment of Best Available Standard Seat
One-time Booking Flexibility Waiver
SilverKris Lounge Access
Solitaire PPS Club only

Going forward, the Scoot perks enjoyed by KrisFlyer Elite Gold/Silver and KrisFlyer UOB Credit Cardholders will effectively be harmonised, and only PPS Club members will enjoy incremental benefits such as a booking flexibility waiver and lounge access (for Solitaire PPS Club only).

For further details on these benefits, refer to the dedicated guides below. 

Complete Guide: KrisFlyer Elite Silver benefits

Complete Guide: KrisFlyer Elite Gold benefits

Complete Guide: Solitaire PPS Club and PPS Club benefits

KrisFlyer UOB 25,000 miles welcome offer

If you don’t have a KrisFlyer UOB Credit Card yet, here’s a reminder that UOB is running an uncapped welcome offer of 25,000 miles for applications submitted by 31 March 2024.

Applicants must be new-to-bank, and spend at least S$2,000 in the first 60 days of approval. Since the first year’s annual fee of S$196.20 is automatically waived, the bonus miles are essentially free, to the extent you’re able to meet the minimum spend.

For the full details of this offer, refer to the article below.

KrisFlyer UOB Credit Card extends uncapped 25,000 miles sign-up offer

Conclusion

KrisFlyer UOB Credit and Debit Cardholders have received a temporary reprieve, with the revision to their Scoot perks postponed from 19 March 2024 to 23 April 2024. This gives you extra time to enjoy the extra baggage allowance for travel companions, and booking flexibility waiver.

If you have upcoming travel on Scoot, consider making your booking before the changes to lock in the current set of privileges. 

Aaron Wong
Aaron Wong
Aaron founded The Milelion to help people travel better for less and impress chiobu. He was 50% successful.

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Ong

Hi Aaron, I booked and paid 3 days ago Scoot flights for my family using the UOB KF portal. The Perth flight is departing in June 2024. Any idea if my family members travelling with me will still be eligible for the additional 5 kg luggage allowance given that the ticket is bought before the announcement of changes?

Zach

so basically, there’s no difference in future if you are booking either as a Krisflyer UOB card holder or as KFEG/KFES?

Echo

It seems like the Scoot has pushed back the changes to 23 Apr 2024.

https://www.uob.com.sg/assets/web-resources/personal/pdf/cards/travel/revisions-to-krisflyer-uob-credit-and-debit-card-privileges-for-scoot.pdf

“Revisions to KrisFlyer UOB Credit and Debit Card privileges for Scoot The following table below summarises the revisions made to privileges on Scoot for KrisFlyer UOB Credit and/or Debit Cardmembers with effect from 23 April 2024.”