Singapore Airlines Changi Airport lounges: Is Terminal 2 or 3 better?

Singapore Airlines has lounges across Changi Airport Terminals 2 and 3. What's the difference between the two terminals, and which lounge is better?

Singapore Airlines operates out of Changi Airport Terminals 2 and 3, and while two-terminal operations can often cause confusion, that’s the way things will have to be until Terminal 5 comes around in the mid-2030s.

Two-terminal operations also means two sets of lounges, with the SilverKris First Class Lounge, SilverKris Business Class Lounge and KrisFlyer Gold Lounge all having T2 and T3 versions.

โœˆ๏ธ SIA Lounges at Changi Airport
Terminal 2 Terminal 3
 No equivalent The Private Room
Review
SKL First Class 
Review
SKL First Class
Review
SKL Business Class 
Review
SKL Business Class 
Review
KrisFlyer Gold
Review
KrisFlyer Gold
Review

But just because you’re flying out of T2 doesn’t mean you must use the T2 lounges. Your entitlement is determined by elite status and cabin class, not the terminal you’re flying from.

So which lounges should you visit? Is it as simple as newer = better, or are there other things to consider?

๐Ÿฅ‚ SIA Terminal 2 vs Terminal 3 Lounges

Singapore Airlines lounge access rules

SilverKris Lounge Changi Terminal 3

First, a brief recap of Singapore Airlines’ lounge access rules when departing from Changi Airport.

For context, the overall hierarchy (from top to bottom) is:

  • The Private Room
  • SilverKris First Class Lounge
  • SilverKris Business Class Lounge
  • KrisFlyer Gold Lounge

A passenger with access to a higher tier lounge can visit a lower tier if they wish. 

Departing on Singapore Airlines flight

Status / Cabin Eligible Lounge Guests
Suites or First Class* The Private Room
SKL First Class +1
Business Class SKL Business Class
Solitaire PPS Club*
(in Business, Premium Economy or Economy)
SKL First Class +1
PPS Club
(in Business, Premium Economy or Economy)
SKL Business Class +1
KrisFlyer Elite Gold
(in Business)
SKL Business Class +1
KrisFlyer Elite Gold
(in Premium Economy or Economy)
KrisFlyer Gold +1
*Lounge access also available on arrival in SIN

Departing on Star Alliance flight

Status / Cabin Eligible Lounge Guests
First Class SKL First Class +1
Business Class SKL Business Class
Solitaire PPS Club, PPS Club, KrisFlyer Elite Gold, Star Gold
(in Business)
SKL Business Class +1
Solitaire PPS Club, PPS Club, KrisFlyer Elite Gold, Star Gold
(in Premium Economy or Economy)
KrisFlyer Gold Lounge +1

Departing on Scoot flight

Status / Cabin Eligible Lounge Guests
Solitaire PPS Club SKL First Class +1

Which terminal does your Singapore Airlines flight depart from?

SIA flights to Southeast Asia, Bangladesh, Maldives, Japan (except SQ12) and South Korea operate from T2. All other flights operate from T3.

โœˆ๏ธ SIA Departures from Changi Airport
Terminal 2 Terminal 3
  • ๐Ÿ‡ง๐Ÿ‡ฉ Bangladesh
  • ๐Ÿ‡ง๐Ÿ‡ณ Brunei
  • ๐Ÿ‡ฐ๐Ÿ‡ญ Cambodia
  • ๐Ÿ‡ฎ๐Ÿ‡ฉ Indonesia
  • ๐Ÿ‡ฏ๐Ÿ‡ต Japan (except SQ12)
  • ๐Ÿ‡ฒ๐Ÿ‡พ Malaysia
  • ๐Ÿ‡ฒ๐Ÿ‡ป Maldives
  • ๐Ÿ‡ฒ๐Ÿ‡ฒ Myanmar
  • ๐Ÿ‡ณ๐Ÿ‡ต Nepal
  • ๐Ÿ‡ต๐Ÿ‡ญ Philippines
  • ๐Ÿ‡ฐ๐Ÿ‡ท South Korea
  • ๐Ÿ‡ฑ๐Ÿ‡ฐ Sri Lanka
  • ๐Ÿ‡น๐Ÿ‡ญThailand
  • ๐Ÿ‡ป๐Ÿ‡ณ Vietnam
All other destinations
โ“ Terminal 1 Departures

So packed is the SIA schedule that flights can sometimes depart from T1 as well. If your boarding gate starts with a C or D, it’s located in T1- typically at the edge where it joins to T2/T3. 

Even so, however, you will still need to check in at T2 or T3. SIA has no check-in desks at T1. 

However, you’re free to check-in at either T2 or T3.

The only caveat is that if you want to check-in at the “wrong” terminal and are checking baggage, you must do so at least 90 minutes before departure. Otherwise, you’ll be sent to the “correct” terminal (the concern is that your bags won’t make it to the plane in time).

Why would you go to the lounge in the “wrong” terminal? Because SIA’s Changi lounges are not all made equal. 

The Private Room (T3 only)

The Private Room, Terminal 3

Since the focus of this article is the differences between the T2 and T3 lounges, I won’t talk too much about The Private Room, which is a T3 exclusive. 

But in short, if you’re flying First Class on Singapore Airlines, you should check-in at T3, period, or else you won’t get the full-fat experience. The Private Room offers an unmatched level of privacy and service, a dining room with an a la carte menu and Taittinger Comtes de Champagne, private mini-hotel rooms with beds, and oversized shower suites boasting COMO Shambhala bath amenities.

It doesn’t matter whether you’re on a 90-minute hop to Jakarta or a marathon voyage to Los Angeles, you get access all the same. It’s one of the quintessential experiences of your virgin (and hopefully subsequent!) First Class flight, so come early to enjoy it.

A first-timer’s guide to Singapore Airlines Suites & First Class

SilverKris First Class Lounge (T2 & T3)

  Terminal 2 Terminal 3
Capacity 61 pax. 134 pax.
F&B
  • Buffet
  • Live cooking station
  • Manned bar
  • Barista-made coffee
  • Buffet
  • Live cooking station
  • Manned bar
  • Barista-made coffee
Toilets Yes Yes
Showers 8 showers, located inside main restrooms 6 self-contained suites with attached toilet
Productivity Pods No Yes
Sleeping Area No Four private nap rooms
Power Outlets Limited Plentiful, with USB-A and wireless charging pads
Windows Yes No

Given that SIA’s First Class passengers have access to The Private Room, the SilverKris First Class Lounge is really more for Solitaire PPS Club members, or First Class passengers departing on Star Alliance carriers.

The T3 facility has slightly over double the capacity of the one in T2, and is of course a lot more modern, having hatched from a 2022 renovation. Throughout the lounge you’ll find design flourishes like crystal lighting and brass accents, paired with stylish furniture and soothing lighting. 

SilverKris First Class Lounge Changi Terminal 3
SilverKris First Class Lounge Changi Terminal 3
SilverKris First Class Lounge Changi Terminal 3
SilverKris First Class Lounge Changi Terminal 3

In contrast, the T2 lounge feels like a glorified waiting room, with little seating variety beyond dining and armchairs. And even though this lounge has windows and natural light, it speaks volumes about what design can do that it actually feels like the darker of the two. 

SilverKris First Class Lounge Changi Terminal 2
SilverKris First Class Lounge Changi Terminal 2
SilverKris First Class Lounge Changi Terminal 2
SilverKris First Class Lounge Changi Terminal 2

On paper, the F&B options are the same, with both lounges having a buffet, live cooking station, manned bar and barista service. But in practice there are big differences. For one, the buffet selection in T3 has, by my guesstimation, maybe 30% more options to choose from.

SilverKris First Class Lounge Changi Terminal 3 buffet
SilverKris First Class Lounge Changi Terminal 3 buffet
SilverKris First Class Lounge Changi Terminal 2 buffet

The bigger kitchen in T3 also allows for more items at the live cooking station, and you’ll regularly see up to eight options here, versus just two in T2.

SilverKris First Class Lounge Changi Terminal 3 live cooking station
SilverKris First Class Lounge Changi Terminal 2 live cooking station

There’s big differences in terms of showers too. At T3, there are six private shower suites, each with their own Grohe Sensia Arena toilet.

SilverKris First Class Lounge Changi Terminal 3 shower suite
SilverKris First Class Lounge Changi Terminal 3 shower suite

In T2, the male and female bathrooms each have four shower cubicles, which are considerably smaller and lack attached toilets. It’s considerably less private, and feels more like a locker room setup.

SilverKris First Class Lounge Changi Terminal 2 shower room
SilverKris First Class Lounge Changi Terminal 2 shower room

Other T3-only features include productivity pods, which allow you to catch up with some work before your flight…

SilverKris First Class Lounge Changi Terminal 3 productivity pods

…and four day rooms with beds and writing desks, which can be booked for two-hour slots via the reception desk.

SilverKris First Class Lounge Changi Terminal 3 nap rooms
SilverKris First Class Lounge Changi Terminal 3 nap rooms

SilverKris Business Class Lounge

  Terminal 2 Terminal 3
Opening hours 24h 24h
Capacity 246 pax. 1,150 pax.
F&B
  • Buffet
  • Buffet
  • Live cooking stations
  • Manned bar
  • Barista-made coffee
Toilets Yes Yes
Showers 8 shower rooms, located inside main restrooms 15 self-contained suites with attached toilet
Productivity Pods No Yes
Sleeping Area No 14x slumberettes
Power Outlets Limited Plentiful, with USB-A and wireless charging pads
Windows No Yes
Other Facilities N/A Meeting room

When it comes to the SilverKris Business Class Lounge, it’s a very similar story. 

The T3 lounge underwent a major renovation and reopened in 2022, expanding its capacity to a whopping 1,150 passengers, versus just 246 in T2. The design language is refreshingly modern, and the lounge makes full use of T3’s natural light, with an open design that makes it feel bright and airy. Its size also allows for proper segmentation of activities- whether you’re working, dining, socialising, relaxing or napping, you’ll find a space that’s best suited for it. 

SilverKris Business Class Lounge Changi Terminal 3
SilverKris Business Class Lounge Changi Terminal 3
SilverKris Business Class Lounge Changi Terminal 3
SilverKris Business Class Lounge Changi Terminal 3

Contrast that to T2, where things are dark and somber. There’s no windows or natural light here at all, and the lounge is basically two sections: a dining area, and a seating area where the main question is “which one of these identical-looking armchairs do I want?” Truth be told, it gets old very fast, and feels little different from a contract lounge.

SilverKris Business Class Lounge Changi Terminal 2
SilverKris Business Class Lounge Changi Terminal 2
SilverKris Business Class Lounge Changi Terminal 2

Where dining is concerned, the T3 lounge has several different concepts depending on how much time you have. At one end of the lounge is a cafรฉ style area with sandwiches, finger food (popcorn chicken, potato wedges, spring rolls), and other grab-and-go fare. 

SilverKris Business Class Lounge Changi Terminal 3 cafรฉ

Then there’s the bar, which has barista service in the mornings and cocktails in the evenings (it’s annoying that you can’t get a cocktail at 12 p.m, because if there were ever a place which met the definition of “5 O’clock somewhere, you’d think it’d be the airport). 

SilverKris Business Class Lounge Changi Terminal 3 bar

For serious dining, head over to the dining hall which offers a hot buffet line with numerous options that rotate throughout the day, plus chilled displays with maki rolls, salad bar, soba noodles, cheese, pastries and desserts. There’s also two live cooking stations, serving up options like laksa, prawn noodles and pasta. 

SilverKris Business Class Lounge Changi Terminal 3 buffet line
SilverKris Business Class Lounge Changi Terminal 3 live cooking station
SilverKris Business Class Lounge Changi Terminal 3 live cooking station

Dining is a much simpler affair in T2, where there’s just a single buffet line. There’s no room here for a bar, nor live cooking stations, so what you see is what you get. Naturally, given the space constraints, you won’t find as many options as the T3 lounge either.

SilverKris Business Class Lounge Changi Terminal 3 buffet line

Just like the First Class lounge, the shower experience will be very different in T3 vs T2. In T3, there are 15 private shower suites with attached electric bidet toilets. 

SilverKris Business Class Lounge Changi Terminal 3 shower room
SilverKris Business Class Lounge Changi Terminal 3 shower room

In T2, there are four shower rooms each in the men’s and women’s restroom, which are rather cramped and unglamorous. There’s no attached toilet, the toiletries come in an ugly white plastic wall-mounted dispenser, and it’s not very pleasant overall.

SilverKris Business Class Lounge Changi Terminal 2 shower room
SilverKris Business Class Lounge Changi Terminal 2 shower room

If you’re looking to do some work, only the T3 lounge has productivity pods, which can be found in several places throughout the lounge. These come with built-in wireless charging and power outlets. 

SilverKris Business Class Lounge Changi Terminal 3 productivity pods

T2, on the other hand, has surprisingly poor work credentials, as its business centre has been stripped out and replaced with more seating. Unless you’re able to find a dining table, you’ll really be putting the “lap” in laptop to good use.

SilverKris Business Class Lounge Changi Terminal 2 former business centre

For those who want to rest, the T3 lounge is the only place where you’ll find slumberettes. There’s a total of 14, for which reservations are not needed (nor accepted). 

SilverKris Business Class Lounge Changi Terminal 3 sleeping area
SilverKris Business Class Lounge Changi Terminal 3 sleeping area

Other T3-only facilities include a six-person meeting room, complete with whiteboard and TV screen for presenting.

SilverKris Business Class Lounge Changi Terminal 3 meeting room

KrisFlyer Gold Lounge

  Terminal 2 Terminal 3
Opening hours 24h 24h
Capacity 160 pax. 350 pax.
F&B
  • Buffet
  • Buffet
Toilets No Yes
Showers No 4 self-contained suites, without attached toilet
Productivity Pods No No
Sleeping Area No No
Power Outlets Limited Plentiful, with USB-A and wireless charging pads
Windows No Yes
Other Facilities N/A Work desks

The KrisFlyer Gold Lounge is the “specially-designated” facility for Economy and Premium Economy Class passengers with elite status (apart from Singapore Airlines’ own PPS members, who are guaranteed at least the Business Class section of the SilverKris Lounge).

That’s rather euphemistic, and while there’s no denying the quality gap between the SilverKris Lounges and the KrisFlyer Gold Lounges, at least the T3 facility has dramatically improved since its 2022 renovation. It’s now more elegant and modern, with increased capacity and new-look furnishings. While not quite as lux as the SilverKris Lounge, you’ll still have a dedicated dining space, and numerous seating areas including some tucked away in nooks that provide extra privacy or noise isolation.

KrisFlyer Gold Lounge Changi Terminal 3
KrisFlyer Gold Lounge Changi Terminal 3
KrisFlyer Gold Lounge Changi Terminal 3
KrisFlyer Gold Lounge Changi Terminal 3

The T2 lounge, on the other hand, is probably the worst Singapore Airlines lounge in the entire network. It doesn’t even have a separate dining area, so I hope you like eating on armchairs and having to turn sideways every time you want to pick up your plate. There’s also almost no privacy here, since it’s basically one large rectangular room with no partitioned-off areas. You can see from one end to the other when standing up.

KrisFlyer Gold Lounge Changi Terminal 2
KrisFlyer Gold Lounge Changi Terminal 2
KrisFlyer Gold Lounge Changi Terminal 2

In terms of dining, I didn’t do an exact inventory, but I think the F&B selection is roughly the same across T2 and T3.  At most you could say that the T3 lounge has more room to maneuver, because the hot food has its own area, separate from the cold food and drinks. 

KrisFlyer Gold Lounge Changi Terminal 3 buffet line
KrisFlyer Gold Lounge Changi Terminal 3 buffet line

In T2 it’s a lot more cramped because the layout forces most food and drinks to be squeezed on a single long table at the far end of the lounge. To drive home the lack of space, some additional items are also places on two makeshift tables perpendicular to the main buffet line. 

KrisFlyer Gold Lounge Changi Terminal 2 buffet line
KrisFlyer Gold Lounge Changi Terminal 2 buffet line

When it comes to showers and toilets, the T3 lounge has three shower rooms (plus one more accessible unit), though none of them has an attached toilet. If you want to pee, you’ll need to visit the separate men’s or women’s room.

KrisFlyer Gold Lounge Changi Terminal 3 shower room

But hey, that’s still better than T2, which has no showers or toilets. If you want to answer the call of nature, you’ll need to exit the lounge, U-turn down a corridor and visit the public facilities in the terminal. 

As for getting work done, the T3 lounge is obviously superior because of its more varied seating choices, including long communal tables with wireless charging pads built into the table top and charging outlets below, plus eight desk positions.

KrisFlyer Gold Lounge Changi Terminal 3 work spaces
KrisFlyer Gold Lounge Changi Terminal 3 work spaces

In T2, it’s almost entirely lounge chair and side tables, unless you’re lucky enough to grab one of two work desks at the very rear of the lounge.

KrisFlyer Gold Lounge Changi Terminal 2 work spaces

Which lounges should you go to?

For most people, there’s very little competition between the T3 and T2 lounges. The T3 lounges are newer. They have more capacity, nicer dรฉcor, better facilities, and larger F&B selections. If this is your first-ever Business Class experience, you owe it to yourself to experience the T3 lounge, and if you’re in First Class, you must go to The Private Room in T3, no arguments.

But it’s not always a case of newer = better. The T3 lounges are bigger, but they can get very crowded, especially during the peak hours of early morning and evening. In the SilverKris Business Class and KrisFlyer Gold lounges especially, it can be standing room only at some times, with all the associated noise and claustrophobia.

It’s for this reason that some veterans will head to the T2 lounges just for peace and quiet, even if it means an objectively worse hard product. I’ve always thought that the naturally dark interior of the T2 lounges would make them ideal spots to wind down before a red-eye flight anyway, rather than the overstimulating T3 environment.

I also want to point out that it’s not that inconvenient to go to the lounge in the “wrong” terminal- it really boils down to which gate your flight is leaving from. 

For example, if your flight departs from the F Gates in T2, you could make an equally strong case to visit the T3 lounge instead, since the west Skytrain between T3 and T2 will deposit you directly at the F gates. In contrast, if you were to visit the T2 lounge, you’d need to double back across the T2 concourse. 

That argument can of course be made in reverse too, in that someone flying from the B Gates in T3 might visit the T2 lounge instead, since the east Skytrain between T2 and T3 will deposit you directly at the B gates (though given the quality gap between the T2 and T3 lounges, I don’t think many people would opt to do this!).

Conclusion

Singapore Airlines’ dual-terminal operations require it to have lounges across Terminals 2 and 3, and it should be little surprise that the T3 lounges have the better hard product, simply because of the additional space and recent renovation.

I’m quite certain there must be a refurbishment plan in the works for T2, because I don’t think these lounges can last till the mid-2030s when T5 finally arrives. But until then they’re only suited for those who dislike crowds, or who have already experienced the T3 lounges enough times that all they want now is some peace and quiet.

SIA passengers: T2 or T3 lounge for you?

Aaron Wong
Aaron Wong
Aaron founded The Milelion to help people travel better for less and impress chiobu. He was 50% successful.

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BQT

โ€œNew is always better.โ€ โ€”โ€”โ€”Barney Stinson