Little by little we’ve been getting more information on SQ’s new A380 suites product. In this article by AusBT, we learned that Sydney would be the first destination to get the new A380 products. We also learned that SQ was aiming to launch the new products on the 10th anniversary of their first A380 flight.
We also know that the Suites are likely to be on the upper deck, thanks to some eagle-eyed sleuthing (see the spacing of the windows of the upper deck on the RHS photo, which is one of the new A380s undergoing testing) by airplane boffins.
It looks like this is now confirmed, as the new A380 seatmap has been uploaded on SQ’s website. Take a look.
Boom. Single aisle. Upper deck. 6 seats only. Business class stays 1-2-1 with 76 seats on the upper deck, so I’m guessing all the hoi polloi go downstairs.
I do wonder what this means for aircraft swaps, however. Suppose they replace an existing fully booked A380 flight with this new aircraft. You’re talking 12 suites becoming 6- what happens to the 6 passengers who don’t have seats? Surely not this.
I’ve been checking the seatmaps for the SIN-SYD route in December and currently don’t see any change- they’re still the old 12 seat suites. So I assume they’ve only uploaded the seatmaps, they haven’t swapped out any inventory on any routes yet.
I’m getting really excited as more and more details about the new Suites cabin come to light. Let’s hope it’s every bit as awesome as it is in my mind.
HT: Someone from the comments section. As in, his/her username is “Someone”
I wrote about playing A380 roulette a few months ago, identifying London and Sydney as the most likely routes that SQ would launch its new A380 cabin products on, and making a handful of speculative Suites bookings in the hope that there’d be an aircraft switch.
Well, it looks like Sydney will indeed be the launch destination for the new A380 products. As per AusBT (who I’m expecting will invite me as their +1 for their launch event, because I look stunning in an evening gown)-
“Whether we will get there on the same day is still a bit touch and go, because the aircraft is still going through new product fittings,” Singapore Airlines Regional Vice-President for South West Pacific, Mr TK Tan, told Australian Business Traveller on the sidelines of a dinner in Sydney to celebrate 50 years of the Singaporean flag-carrier flying to Australia.
“If that doesn’t happen it may be there a few weeks later or a few months later, but we are working hard all together to make it happen and for Sydney to be the first point in our network to have the new product.”
Tan hinted that London would be next on the superjumbo’s dance card, “but we are waiting to surprise everyone on where it will go and the plans for the whole A380 fleet.”
The article also mentions that SQ is looking to operate its first new A380 flight on 25 October 2017, 10 years to the day they operated the first A380 commercial flight (which, incidentally, was also to Sydney).
Details are scarce about the new product (apart from the fact that it will not feature showers), but given SQ’s history of cabin innovation and the extent to which rivals (especially the ME3) have upped the First Class game, I retain high hopes.
I’ve flown SQ suites twice, and each time has been an amazing experience. It goes without saying that I would do unspeakable things to review the new cabin product when it launches (in case anyone from SQ corp comms is reading this). However, those unspeakable things do not include spending upwards of $10,000.
That leaves me with award options. Unfortunately, I anticipate that it will be very difficult redeeming miles for the new Suites product on the A380. This is because
The number of Suites is being cut from 12 to no more than 8 (possibly 6 if SQ goes with a single aisle config?). Fewer seats = fewer awards. And it’s not like Suite savers are super easy to find these days…
It would not be unlike SQ to restrict saver award redemptions on new cabin products like the tight-fisted Scrooges they are (I hope no one from SQ corp comms is reading this). They did it when the 2006 First and Business class cabin products launched, they did it when Suites launched in 2007. If this new product is truly groundbreaking, it stands to reason that SQ will want to maintain its exclusivity by keeping out the hoi polloi. The only thing that gives me hope? When SQ launched its new cabin products in 2013, there were no restrictions on saver redemptions. Let’s hope they’ve learned their lesson
This leads me to my thesis statement
My best chance to try the new A380 suites product is to bet on which route SQ will introduce the product on, book a suites award ticket now and hope the aircraft gets swapped to a new A380
And that’s exactly what I’ve done. In December. A few times.
I am 100% sure that SQ will not launch the new cabin products on a short/medium haul route. When new aircraft types are acquired it’s normal to run them on short haul routes first before deploying them elsewhere so airlines can train as many crew as possible on the new type within a short period. This is why we saw A350s plying routes like CGK, HKG and KUL before being deployed elsewhere. But the A380 is a known entity to SQ pilots and crew. The pilots know the controls, the crew know where the exits are. All that’s different is the cabin product. Therefore there won’t be so much safety and technical training as there will be service training, and that can take place on the ground over in SQ’s training school. We saw this when SQ launched its 2006 and 2013 cabin products on its 77Ws- they straight away went long haul to LHR. This therefore rules out HKG, PEK, PVG, DEL and BOM.
Besides, there’s no precedent for launching new cabin products on short/medium haul routes. I’ve gone to trace every new cabin product launch since 2000 and here’s what I found (if you like nostalgia, check out my history of SQ’s cabin products article)
2002- Launch of Spacebed: LHR
2006- Launch of new business and first class seats: CDG
2007- First A380 flight (and launch of Suites product): SYD
2009- Launch of new regional business class seat: BNE (this doesn’t strictly count as the choice of destinations was limited to those reachable by an A330 aircraft)
2013- Launch of new business and first class: LHR
2015: Launch of new Premium Economy cabin: SYD
Based on this, it seems Sydney and London are the two routes that have the highest chance of seeing the new cabin products first. In a way it makes sense- both are large, premium traffic heavy commercial centres, with extensive business traveller media outlets that will cover the launch from their own end.
The rest of the destinations don’t seem to have much going for them. Zurich is too sleepy (sorry, Swiss readers), Paris has lost its shine with visitors staying away, North America almost never gets new cabin products first (ruling out JFK and therefore FRA), Auckland’s A380 is a seasonal route only and Melbourne is, well, Melbourne.
Guessing the right flight
Guessing the route is only half the equation. The other important question is: which flight?
SQ operates two A380 flights to Sydney, SQ221 and SQ231. I ended up booking one ticket on each to hedge my bets.
SQ also operates two A380 flights to London, SQ308 and SQ322. I have a confirmed suites seat on SQ308, but SQ322 didn’t have saver availability. However, I have a sneaky suspicion that if London is indeed the launch route, SQ will pick SQ322 as the first flight.
Why? Think about the optics and logistics of the launch event. SQ308 departs at 9.10am, SQ322 at 11.45pm. Which one lends itself more to a glitzy black tie media event? I can imagine a full dinner and cocktail program with the who’s who of society scarfing down canapes and sipping champagne while eyeing the unwashed masses outside the media area. It is much harder to imagine that amount of glitz and glamor for a 9.10am departure.
It is possible to book an award ticket on SQ322 if you’re willing to pay Standard award rates, but I’m not. Ask me again after the SQ unveiling event and I might change my mind though.
So here’s where I have to guess and play the odds. The more new A380s SQ has in service by December 2017, the greater my odds of at least one of my 3 suites tickets becoming the magic ticket.
Only SQ could create so much anticipation about a product that no one has any concrete details on, much less seen.
As it stands, I now have ~220K of miles and S$810+ of taxes tied up in tickets I may not even use. Am I crazy? Probably. But assuming everything I’ve predicted comes to pass (SQ launches new suites, they’re amazing, they close off award redemptions) then what I’ve done is bought 3 call options for US$45 (if I can’t travel for whatever reason, I’ll just cancel and pay a US$15 fee per ticket)
Of course, it would be highly amusing (on some cosmic level) if I’ve totally misread the launch route tea leaves and the new cabin product ends up launching on some other route.