Banking

Which bank branches will still be open during the circuit breaker?

Find out which branches you can still visit, if needed, during the circuit breaker.
Last updated: 23 April 2020

Banking services will continue to be available during the ongoing circuit breaker (7 April to 1 June), but some banks will be closing selected branches.

ATMs will continue to operate as per normal, as will insurance, broking, custody, asset management, and financial advisory services. Do remember that the vast majority of transactions can be done online, and it’s worth giving it a shot before heading down to a physical branch.

Needless to say, customer service phone lines and online chat will likely experience longer than usual wait times during this period. It’s certainly not the time to go line by line with the CSO to reconcile your credit card points!

Reconcile your credit card points yourself with these useful guides. Here’s how to check your points balance, and calculate your points for general spending and specialized spending cards

Here’s a list of which bank branches will be closed, and which will continue to operate.

Bank of China

 

Bank of China will be closing six branches during this period, while continuing to operate seven.

Closed Open
  • Bedok
  • Chinatown
  • Jurong West
  • Katong
  • Punggol
  • Woodlands
  • Ang Mo Kio
  • Battery Road
  • Jurong East
  • Middle Road
  • Tampines
  • Tiong Bahru
  • Toa Payoh

ATM services will continue to be available across all branches.

Citibank

 

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Citibank is closing four branches (as well as all instant banking centres) during this period, while continuing to operate four.

Closed Open
  • Asia Square
  • Holland Village
  • Punggol
  • Woodlands
  • Capital Square
  • Jurong East
  • Paragon
  • Parkway Parade

Operating hours will be shortened at the following branches:

  • Jurong East and Capital Square Branches
    • Mondays to Fridays 9:30am to 3:30pm
    • Closed on Saturdays and Sundays
  • Parkway Parade Branch
    • Mondays to Fridays 9:30am to 3:30pm
    • Saturdays 9:30am to 12pm and closed on Sundays
  • Paragon Branch
    • Mondays to Fridays 9:30am to 3:30pm
    • Level 1 to open on Saturdays 9:30am to 12pm and closed on Sundays
    • Level 6 closed on Saturdays and Sundays

Vulnerable groups such as the elderly and pregnant will have 9.30 am to 10.30 am reserved for them to carry out transactions.

DBS

 

DBS is closing 29 branches during this period, while continuing to operate 28.

Closed Open
  • DBS Alexandra (from 13 Apr)
  • DBS Bedok (from 14 Apr)
  • DBS Bishan (from 14 Apr)
  • DBS Holland V (from 13 Apr)
  • DBS Marina Bay Sands (from 7 Apr)
  • DBS Raffles Link (from 13 Apr)
  • DBS Raffles Place( from 14 Apr)
  • DBS Serangoon Garden (from 14 Apr)
  • DBS South Bridge (from 14 Apr)
  • DBS Suntec City (from 14 Apr)
  • DBS Tampines One (from 13 Apr)
  • DBS Westgate (from 14 Apr)
  • POSB Bukit Panjang (from 14 Apr)
  • POSB Centrepoint (from 14 Apr)
  • POSB Compass One (from 14 Apr)
  • POSB Eastpoint (from 14 Apr)
  • POSB Jurong Point (from 9 Apr)
  • POSB Jurong West (from 14 Apr)
  • POSB Marine Parade (from 13 Apr)
  • POSB Newton (from 9 Apr)
  • POSB Ngee Ann City (from 13 Apr)
  • POSB Seletar Mall (from 13 Apr)
  • POSB Square 2 (from 9 Apr)
  • POSB Tampines East (from 9 Apr)
  • POSB Tanjong Pargar (from 9 Apr)
  • POSB White Sands (from 9 Apr)
  • POSB Woodlands West (from 13 Apr)
  • POSB Yew Tee (from 14 Apr)
  • POSB Yishun West (from 14 Apr)
  • DBS Ang Mo Kio Central
  • DBS Bukit Timah
  • DBS Choa Chu Kang
  • DBS HarbourFront
  • DBS Jurong Point
  • DBS Kovan
  • DBS MBFC
  • DBS Parkway Parade
  • DBS Plaza Singapura
  • DBS Thomson
  • DBS Toa Payoh
  • DBS Towner Road
  • DBS Woodlands
  • DSB Clementi Central
  • POSB Bedok Central
  • POSB Bukit Batok Central
  • POSB Buona Vista
  • POSB Hougang Central
  • POSB Jurong East Central
  • POSB Kampung Admiralty
  • POSB Paya Lebar
  • POSB Serangoon Central
  • POSB Tampines Central
  • POSB Tiong Bahru
  • POSB Toa Payoh Central
  • POSB Waterway Point
  • POSB WP Acc Svc Ctr
  • POSB Yishun Central

The following banking channels remain accessible to DBS customers:

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  • 22 digital lobbies remain open for round-the clock self-servicing banking.
  • 55 Video Teller Machines with support from customer service officers available during banking hours.
  • Cashpoints available at Cold Storage, Giant, 7-Eleven and more.
  • 1,100 ATMs and 150 BTMs available for cash withdrawals and deposits.

HSBC

 

HSBC is closing nine branches during this period, while continuing to operate six.

Closed Open
  • Alexandra
  • Collyer Quay
  • Hillview
  • HSBC Premier International Centre
  • Holland Village
  • Suntec City
  • Tampines
  • Jade Centre @ Claymore
  • Jade Centre @ Jewel
  • Claymore
  • Jurong
  • Marine Parade
  • Orchard Dhoby Ghuat
  • Raffles Place
  • Serangoon Garden

During this period, HSBC’s operational branches (except for Raffles Place branch) will continue to serve HSBC corporate banking customers. All stand-alone ATMs, including those in closed branches will operate as normal for cash requirements. Quick Cheque facilities will only be available at open branches.

ICBC

 

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ICBC will be closing five branches during this period, while continuing to operate four.

Closed Open
  • Ang Mo Kio (from 23 Apr)
  • Holland Village
  • Punggol
  • Raffles
  • Simei
  • Chinatown
  • Jurong East
  • Paya Lebar
  • Sembawang

ATM services are not affected and will continue to be fully operational.

Maybank

 

Maybank is closing eight branches during this period, while continuing to operate nine.

Closed Open
Closed 9 Apr-4 May

  • Holland Village
  • Jurong East
  • MSpace at Maybank
  • Tampines
  • Waterway Point
  • Yishun

Closed 15 Apr- 4 May

  • Textile Centre
  • Woodlands 888
  • Ang Mo Kio
  • Bedok
  • Chinatown
  • Clementi
  • HDBHub
  • Jurong Point
  • Marine Parade
  • Maybank Tower
  • NEX

All self-service banking facilities and cheque deposit services across Maybank Singapore’s network, including the atm5 network, will remain open.

Cash transactions, cheque deposit services and payment services including remittance will be available at the remaining nine branches. Individual account opening and application for the Maybank COVID-19 Relief Package for unsecured credit facilities, home loans, SMEs and Etiqa Insurance will only be available online during this period.

OCBC

 

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OCBC is closing 22 branches during this period, while continuing to operate 24.

Closed Open
  • Bishan
  • Bukit Batok
  • Bukit Panjang
  • City Square Mall
  • Holland Village
  • Hougang
  • Jurong West
  • Kallang Wave Premier
  • Marina Bay Financial Centre
  • North
  • NTU
  • NUS
  • Parkway Parade Premier
  • Paya Lebar Square
  • Serangoon Gardens
  • SMU
  • Sun Plaza
  • Suntec City
  • Ubi
  • United Square
  • White Sands
  • Woodlands
  • Ang Mo Kio
  • Ang Mo Kio Central
  • Bedok
  • Bedok North
  • Causeway Point
  • Choa Chu Kang
  • Clementi
  • Compass One
  • Harbourfront
  • Hougang Mall
  • ION Orchard
  • Jurong East
  • Jurong Point
  • Marine Parade
  • NEX
  • NorthPoint
  • OCBC Centre
  • Orchard Gateway
  • Sixth Avenue
  • Tampines
  • Thomson
  • Tiong Bahru Plaza
  • Toa Payoh Centre
  • Waterway Point

OCBC’s shared ATM network with UOB, comprising over 1,200 ATMs across the island, as well as digital banking services continue to be available.

OCBC’s Next Generation ATMs, which are able to function as “mini branches”, are also available at 23 locations. They can perform 80 per cent of the most-frequently requested over-the-counter services such as cash deposits, cash withdrawals above the daily limits, updating customers’ personal details as well as account- and card-related requests. OCBC Cash cheques can also be instantly encashed at these ATMs.

Standard Chartered

 

SCB is closing eight branches during this period, while continuing to operate eight.

Closed Open
  • Bedok
  • Clementi
  • Jurong Point (Express Banking Centre)
  • Marina Bay
  • Ngee Ann City Int’l Banking/Priority Private 
  • Sixth Avenue
  • Takashimaya S.C
  • Tampines
  • Battery Road
  • Holland Village
  • JEM
  • Marine Parade
  • NEX
  • Serangoon Garden
  • Vivocity
  • Woodlands

All ATMs, including those at temporarily closed branches, will remain available for cash services and withdrawals. Customers can continue to bank and carry out selected banking services via Online Banking or SC Mobile App. These self-banking services include opening of accounts, updating personal information, application of credit cards or personal loans, raising service requests, and checking of balances and transactions.

UOB

 

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UOB is closing 24 branches during this period, while continuing to operate 38.

Closed Open
  • UOB Bishan
  • UOB Boon Lay
  • UOB Bukit Panjang
  • UOB Changi Airport
  • UOB Coleman
  • UOB Hougang
  • UOB Jalan Sultan
  • UOB Marina Bay Financial Centre
  • UOB Pasir Ris
  • UOB Rochor
  • UOB Shaw Centre
  • WBC Shaw Centre
  • UOB Suntec City
  • UOB Tai Seng
  • WBC Tampines
  • UOB Tampines One
  • UOB Thomson
  • UOB Upper Bukit Timah
  • UOB Sengkang Express Centre
  • Hangout @ UOB
  • UOB Private Bank
  • PBC Marina Bay Financial Centre
  • PBC Orchard @ 268 PBC Raffles
  • UOB Ang Mo Kio
  • Wealth Banking Centre Ang Mo Kio
  • UOB Anson
  • UOB Bedok
  • UOB Bedok Safe Box
  • UOB Bendemeer
  • UOB Bukit Batok Central
  • UOB Clementi
  • UOB Farrer Park
  • UOB Holland
  • UOB Hougang MRT
  • UOB Jem
  • WBC Jem
  • UOB Jurong Point
  • UOB Lot One
  • HSWC Lot One
  • UOB Main
  • UOB New Bridge
  • UOB Northpoint
  • UOB Novena
  • UOB Orchard
  • HSWC Orchard
  • UOB Parkway Parade
  • UOB PLQ
  • HSWC PLQ
  • UOB Raffles City
  • UOB Serangoon Central
  • UOB Serangoon Garden
  • UOB Tampines
  • UOB Tiong Bahru Plaza
  • UOB Toa Payoh
  • UOB Vivo City
  • UOB Waterway Point
  • UOB Woodlands
  • PBC Bukit Timah
  • PBC Mount Elizabeth
  • PBC Parkway Parade
  • PBC Serangoon Garden
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Jason

You present information far better than the banks themselves. They should pay you.

Jason

yea, that TEAM at the bank had one job before going on homecation, still useless.

Grace

this is so true! thanks for the info!

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