HSBC Visa Infinite adding hospitals to rewards exclusion list

HSBC Visa Infinite Cardholders will no longer earn points for hospital spending from 20 May 2024, as the bank tightens its rewards exclusion list.

The HSBC Visa Infinite Card will see some major changes from late May, with the step-up earn rate of 1.25/2.25 mpd on local/overseas spend eliminated in favour of a flat 1/2 mpd, and points pooled across all cards.

But there’s another change with regards to rewards exclusion categories, which will see hospitals no longer earning points.ย This was already on the exclusions list for other HSBC credit cards, though the HSBC Visa Infinite had managed to escape the restriction- till now at least.

HSBC Visa Infinite’s new reward exclusions list

For comparison, here’s the HSBC Visa Infinite’s rewards exclusion list now, and from 20 May 2024.ย 

HSBC Visa Infinite Exclusion List: Till 19 May 2024
โŒ HSBC Visa Infinite Exclusions List
(Till 19 May 2024)
  • Foreign exchange transactions (including but not limited to Forex.com);
  • Donations and payments to charitable, social organisations and religious organisations;
  • Quasi-cash transactions (including but not limited to transactions relating to money orders, travelerโ€™s checks, gaming related transactions, lottery tickets and gambling);
  • Payments made to financial institutions, securities brokerages or dealers (including but not limited to the trading of securities, investments or crypto-currencies of any kind);
  • Payments on money payments/transfers (including but not limited to Paypal, SKR skrill.com, CardUp, SmoovPay, iPayMy);
  • Payments to any professional services provider (including but not limited to GOOGLE Ads, Facebook Ads, Amazon Web Services, MEDIA TRAFFIC AGENCY INC);
  • Top-ups, money transfers or purchase of credits of prepaid cards, stored-value cards or e-wallets (including but not limited to EZ-Link, Transitlink, NETS Flashpay and Youtrip);
  • Payments in connection with any government institutions and/or services (including but not limited to court costs, fines, bail and bond payment);
  • Any AXS and ATM transactions;
  • Tax payments;
  • Payments for cleaning, maintenance and janitorial services (including property management fees);
  • Payments to insurance companies (including but not limited to sales, underwriting, premiums and insurance services);
  • Payments to educational institutions;
  • Payments on utilities;
  • The monthly instalment amounts under the HSBC 0% Card Instalment Plans, HSBC PayLater Instalment Plans and HSBC Spend Instalment
  • Balance transfers, fund transfers, cash advances, finance charges, late charges, HSBCโ€™s Cash Instalment Plan, any fees charged by HSBC;
  • Any unposted, cancelled, disputed and refunded transactions
HSBC Visa Infinite Exclusion List: From 20 May 2024
โŒ HSBC Visa Infinite Exclusions List
(From 20 May 2024)
  • 4829 – Money Transfer
  • 4900 – Utilities โ€“ Electric, Gas, Water and Sanitary
  • 5199 – Nondurable Good
  • 5960 – Direct Marketing โ€“ Insurance Services
  • 6010 – Financial Institutions โ€“ Manual Cash Disbursements
  • 6011 – Financial Institutions โ€“ Automated Cash Disbursements
  • 6012 – Financial Institutions โ€“ Merchandise, Services, and Debt Repayment
  • 6050 – Quasi Cashโ€”Customer Financial Institution
  • 6051 – Non-Financial Institutions โ€“ Foreign Currency, Non-Fiat Currency (for example: Cryptocurrency), Money Orders (Not Money Transfer), Travelers Cheques, and Debt Repayment
  • 6211 – Security Brokers / Dealers
  • 6300 – Insurance Sales, Underwriting, and Premiums
  • 6513 – Real Estate Agents & Managers – Rentals
  • 6529 – REMOTE STORED VALUE LOAD – MEMBER
  • 6530 – REMOTE STORED VALUE LOAD – MERCHANT
  • 6532 – PSP-MEMBER-PAYMENT TRANSACTION
  • 6533 – PSP-MERCHANT-PAYMENT TRANSACTION
  • 6534 – MONEY TRANSFER-MEMBER
  • 6536 – MONEYSEND – INTRACOUNTRY
  • 6537 – MONEYSEND – INTERCOUNTRY
  • 6538 – MONEYSEND FUNDING
  • 6540 – Non-Financial Institutions โ€“ Stored Value Card Purchase/Load
  • 6555 – Mastercard Imitated Rebate
  • 7299 – Other Servicesโ€“Not Elsewhere Classified
  • 7349 – CLEAN/MAINT/JANITORIAL SERV
  • 7511 – Quasi Cash โ€“ Truck Stop Trxns
  • 7523 – Automobile Parking Lots and Garages
  • 7801 – Government Licensed On-Line Casinos (On-Line Gambling) (US Region only)
  • 7995 – Betting, including Lottery Tickets, Casino Gaming Chips, O-Track Betting, and Wagers at Race Tracks
  • 8062 – Hospitals
  • 8211 – Elementary and Secondary Schools
  • 8220 – Colleges, Universities, Professional Schools, and Junior Colleges
  • 8241 – Correspondence Schools
  • 8244 – Business and Secretarial Schools
  • 8249 – Vocational and Trade Schools
  • 8299 – Schools and Educational Services (Not Elsewhere Classified)
  • 8398 – Charitable Social Service Organizations
  • 8651 – Political Organizations
  • 8661 – Religious Organizations
  • 8999 – Professional Services (Not Elsewhere Classified)
  • 9211 – Court Costs, Including Alimony and Child Support
  • 9222 – Fines
  • 9223 – Bail and Bond Payments
  • 9311 – Tax Payments
  • 9399 – Government Services (Not Elsewhere Classified)
  • 9402 – Postal Services โ€“ Government Only
  • 9405 – Intra-Government Purchases โ€“ Government Only
  • 754 – GAMBLING-HORSE RACING DOG RACING STATE LOTTERIES

You’ll notice that HSBC is now defining its exclusion categories by MCC code and description instead of just description, which I do appreciate since it makes things a lot less ambiguous.ย 

In terms of additions, the big new exclusion is for hospitals,ย and again, I want to emphasise that this is not a blanket exclusion on all healthcare-related transactions. You’ll still be able to earn miles at private healthcare and dental clinics, nursing homes, telemedicine apps like Minmed and Doctor Anywhere, even clinics within hospitals- though it’s always best practice to check the MCC before swiping your card.

To understand the full range of MCCs that healthcare-related transactions can code as, refer to the post below.

2024 Edition: Best Credit Cards for Medical Expenses

You might have noticed that the exclusions for CardUp and ipaymy, as well as Facebook ads, Google ads and AWS no longer appear. Don’t get too excited though. These exclusions still feature in the HSBC-wide exclusions list, so you still won’t be able to earn points on these going forward.ย 

As was the case previously, the following transactions will continue to be ineligible for rewrads:

  • Charitable donations
  • Educational institutions
  • Government services
  • Insurance premiums
  • Prepaid account top-ups (e.g. GrabPay, YouTrip)
  • Utilities

Terms & Conditions

You can find the current and revised HSBC Visa Infinite T&Cs below.

I’ve taken the liberty of uploading both to Draftable for a side by side comparison.

HSBC Visa Infinite earn rates are getting cut

Step-up earn rates for HSBC Visa Infinite Cardholders will soon be gone

While HSBC Visa Infinite Cardholders will soon be able to access 21 airline and hotel transfer partners thanks to points pooling, the rest of the news isn’t all that good.

Cardholders who spend at least S$50,000 in the previous membership year currently enjoy a step-up earn rate of 1.25/2.25 mpd for local/FCY spending. This rate will be removed from 20 May 2024, and all cardholders willย instead earn a flat 1/2 mpd on local/FCY spending (I wonder how cardholders who went out of their way to spend S$50,000 in their past membership year will feel about that?).

ย  Regular Earn Rate Step-up Earn Rate
Local Spend 2.5 points per S$1
(1 mpd)
3.125 points per S$1
(1.25 pmd)
Overseas Spend 5 points per S$1
(2 mpd)
5.625 points per S$1
(2.25 mpd)
โš ๏ธ Important note
The mpd figures assume that you transfer points to a partner with a 2.5 points = 1 mile conversion ratio. From 28 May 2024, HSBC Visa Infinite points can be converted to 21 different airline and hotel partners, with ratios ranging from 2.5-5 points = 1 mile. This means your earn rates could be as low as 0.5/1 mpd, depending on partner.

HSBC has said that it will be making the step-up earn rate available to all cardholders for a limited period of time before the 20 May nerf comes around, but we’re still waiting for the details.ย 

Conclusion

From 20 May 2024, the HSBC Visa Infinite will no longer award points on hospital transactions.ย This does not mean an exclusion for all medical-related transactions however, as private clinics and dentists often code under a different MCC.ย 

For a rundown of alternative cards to use for hospitals and healthcare, refer to this post.

Aaron Wong
Aaron Wong
Aaron founded The Milelion to help people travel better for less and impress chiobu. He was 50% successful.

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