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Liew
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Liew

This is gimmicks.make lots of pre launch attention but subsequently reduce benefit.

annon
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annon

thanks captain obvious

Rach
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Rach

Hi Aaron,

for the sign up qualifying transactions, what does it mean of this clause?

The following transactions charged to a principal X Card or supplementary X card will not be
considered as a X Card Sign Up Gift Qualifying Transaction for the purposes of the X Card Sign
Up Gift Promotion:
(b) Bill payments (Examples of bill payment merchants include but are not limited to
Telecommunications and utilities providers such as Starhub, Singtel and M1, Singapore
Power);

include but not limited to Telecommunications and utilities providers, is that mean i can pay my starhub and M1 bill and it will be categorized into $6000 spending?

JJ
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JJ

No it means that any form of bill payment to telco and utilities provider aren’t included for the $6,000 spend.

No miles for me
Guest
No miles for me

How much does it actually cost SCB? How much do banks buy miles for? I can’t imagine they pay more than 1c per mile – in fact I’d expect it to be a lot less. In Australia there are ongoing campaigns to earn 100,000 miles on credit card sign ups with $6000 spend and similar annual fees. In the USA the sign up bonuses are even more attractive. The credit cards in these other countries transfer to many of the same airlines available from SCB so I expect the cost to the banks per mile from these FF programs to… Read more »

Jeremy
Guest
Jeremy

Great sense of humour, Aaron. May also be worth sharing that those (and I assume you as well) who received the A05 error message during their application are actually unsuccessful / rejected applicants, as it is not abundantly clear unless you follow up with SCB for an explanation as to what it means (which I did). Another PR / comms failure on their part, might I add.

GT
Guest
GT

Hi Aaron, I understand your frustrations in missing out on the promotion. I met the annual income requirement based on last 6 months of CPF contribution and have a AA score (1,972) on my credit scoring, and have been a SCB cardholder for more than 10 years but was rejected for 3 times as well. It’s even tougher to justify your rejection since you are a priority banking client….

ah quek
Guest
ah quek

Can we form a “X-card rejects” club, and lodge a complaint with MAS or CASE on this? SCB rejects our card application with no clear reason, even though we qualify to the dot…

Anyone?

Dave
Guest
Dave

It’s a private bank. They can choose to do business with anyone they want. Apparently that did not include you and many others.

I’d just move on and not waste my time here.

Ben
Guest
Ben

Would you form a “employee rejects” club for people who have not been offered a job after interview, and say that the employer rejected their applications with no clear reason even though the applicants are totally qualified?

There’s your answer.

GT
Guest
GT

Like what Dave said, it’s all their discretion on acceptance of business… sadly, nothing much we can do, but I do believe that they prefers new to SCB clients than existing clients in this campaign.

Will be canceling my current SCB card soon after this treatment…

Newbie
Guest
Newbie

I tried to apply last night about 10pm. It kept giving me a “transaction error, please try again” message, which persist till about 1150pm, by then they had already changed the wording to reflect the lower miles.

So it seems they pulled the plug way before midnight. Either that or the server simply died under the increased load. Again, poor management from scb.

Eng Chun Ming
Guest
Eng Chun Ming

How about private hospital / clinic payment?
Is it excluded?

AK
Guest
AK

You are a saviour!! I made a tuition fee payment on the X card a couple of days back. I just read about the new exclusion for tuition fee payments here and immediately called up the bank to check if my transaction can be counted as a qualifying transaction since i made the payment before the new T&C were uploaded. The CSO was still referring to the old terms and had no clue that the T&Cs have been updated and I had to ask her to open the updated terms on the bank’s website. I’ve been told to expect a… Read more »

X Card Hot Mess
Guest
X Card Hot Mess

My experience with CSOs is that they don’t always know what they are saying. Yesterday I asked a UOB CSO a question about the 12 free rides UOB promotion for simply go, and I ended up explaining to her $40 is the minimum spend in a calendar month, $15 is the rebate cap and 25% is the rate at which they calculate the rebate. She gave me a hesitant answer about “winners” will be notified at the end of the promotion (seems like not everyone who signs up will get the reward, true to UOB style). It’s better to get… Read more »

Seneca Crane
Guest
Seneca Crane

Wouldn’t education instruction have the same MCC whether government or private?

G
Guest
G

“…someone who knows they just took a 40% haircut, however.” I’m that someone and despite 60k miles still being a good deal, I’m Not going to take the bait.

Feeling salty and it leaves a bitter aftertaste about SCB.

Milecard
Guest
Milecard

There are certainly more similarities than differences between the two campaigns. Both left people with less favorable impression of the brand. When you run such campaigns, you want people to be talking about the brand in a more positive manner. This is a miles card. You want to capture more (and not less) of the miles community. You want them to use your card over other miles card. With a separate T&C (with further enhanced exclusions) for this x card, i will use sc cards for even LESS spending categories, that in order not to confuse myself on the huge… Read more »

Seneca Crane
Guest
Seneca Crane

Agree wholeheartedly. SCB is now known as the brand that didn’t think through its X-Card launch and can’t deal with it so had to roll back just after just 5 days. Huawei is now known as unable to honor cheap phone promo. UOB is known for its intransparent promos that people don’t now bother. BOC is the card with slow and archaic service on just about everything!

DK
Guest
DK

I managed to get my X card approved (can be seen on internet banking account) on the 1st August, despite applying on the late evening on 31 July 2019. Alas, the physical card is nowhere in sight. I called CSO who said they ran out of cards. Anyone got better luck??

And I am still waiting for it to charge my EVA tickets from SIN-SEA. I pray the tickets and upgrade awards don’t get filled up by the time the card comes.

steve
Guest
steve

Haven’t got mines either. Checked with a few people who I know that applied, no luck in getting the card either.

DK
Guest
DK

Oh, I am losing my patience. Called CSO who told me that my card has been sent to Singpost since Monday. Singapore can’t be that big right? Anyway, no card yet. If I don’t get it by tmrw, I will go ahead and book my air tickets. Upset +++. In fact, my experience with BOC was much better. Seems like I have to buy $6000 worth of NTUC vouchers then… grrrrr

steve
Guest
steve

Mine’s arrived today, no fancy box, just a plain envelope. There is a letter inside explaining they ran out of boxes due to the demand for the card.

Derek
Guest
Derek

Do you know if TOP up to YouTrip is eligible spend as part of the $6,000?