Review: Conrad Hong Kong

A grand property well-situated in central Hong Kong, though some might find the high price tag hard to justify.

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Conrad Tokyo
Cathay Pacific Tokyo Haneda Lounge (HND)
Conrad Macao
Conrad Hong Kong
Cathay Pacific The Pier First Class Lounge (HKG)

Getting there

Located in central Hong Kong in Pacific Place, Conrad Hong Kong is easily accessible by MTR (Admiralty station is less than 10min walk away, mostly through air-conditioned malls). If taking the Airport Express, a complimentary shuttle bus will get you to/from Central MTR station from/to Pacific Place.

Our ferry from Macau got us to Sheung Wan, just two MTR stations away from Admiralty, so the location really served us well.

View of Conrad Hong Kong among the other buildings of Pacific Place.
(Image by Wikipedia user – Wpcpey)

Checking in

The design aesthetic of Conrad Hong Kong is decidedly less gaudy than its Macanese cousin, with a cleaner, classier look.

A classy, elegant look

There wasn’t really a queue when I got to the check in desk so I decided to settle the check in procedure there instead of going up to the lounge for check in. Unfortunately the procedure took longer than expected and by the end of it I was acutely aware of how age is starting to catch up with me – next time I’ll probably opt for the option that comes with a seat.

Check in counter

As a Diamond member, I was presented a generic letter detailing executive floor benefits (mainly lounge access on the 59th floor). I imagine this is identical to what a Gold would get if upgraded into an executive room.

Executive benefits at Conrad Hong Kong

The room

We were upgraded to a King Executive Harbour View Room, which is (despite its fancy-sounding name) essentially just the standard room on an executive floor (higher level with lounge benefits) with a view that includes Victoria Harbour (more on that later).

The building has an interesting shape, though this wasn’t apparent within individual rooms

The room was nice enough, with rather old-school design and furnishings. It kind of reminded me of Conrad Centennial Singapore (pre-renovation), actually.

Television and work desk, in front of 3/4-length windows
Armchair and ottoman line the rest of the room
Welcome letter and fruit platter atop the ottoman
King bed takes up much of the space
Griffles hanging out with twin Conrad HK bears

The work desk was pretty well-equipped with multiple power plugs, but rather than providing universal power sockets they seemed to be going for one of each (I suspect due to legacy design, from before multi-voltage devices were commonplace). Some retrofitting seemed to have been done to add adequate power points for the modern traveller.

Hidden power sockets – nice to offer multiple plug types, but rather inefficient design
Retrofitted bedside power

Unfortunately, the age of the property can be felt. The rooms were last renovated at least a decade ago, and this was rather apparent.

Wear and tear

The in-room amenities were relatively up-to-date, with a Nespresso machine instead of generic coffee makers you still find in some older properties. Below the pantry area was a well-stocked mini-fridge, as you’d expect from a business hotel.

The promised ‘harbour view’ included a view of the harbour – the way my room was positioned, I could simultaneously enjoy the peak view on my left and the harbour view on my right, with the Shangri-La dividing the two landscapes.

(Despite my grousing, I’ve got to admit that looking out the 3/4-length windows in the room can still be pretty breathtaking, even with a building right smack the middle!)

Peak view on the left; harbour view on the right – too bad the Shangri-La’s right smack in the centre.

The bathroom is furnished with a rather old-school marble look; I’m not a big fan of it, and some visible chipping and aged grouting adds to the feeling that the property’s due for another renovation sometime soon.

Marble styling in the washroom
Bathtub on the other side

There was a little TV set installed in the bathroom, presumably for bath-time viewing. Only… the way it was angled made it rather uncomfortable for actual use. I imagine they were constrained by the existing setup when they decided to add the TV sets.

View of TV from the bathtub

I seem to recall seeing pictures of a standard yellow duck for Conrad Hong Kong, but for the festive season I received a clear duck, like Conrad Macao’s. This one comes with metallic bells inside, instead of dice.

Conrad Hong Kong duck

As I was staying over Christmas Day itself, I was greeted by a rather pleasant surprise hanging on the room door on the morning of the 25th – was pretty glad to have an additional limited edition bear to add to the collection.

Christmas Day surprise
Conrad Hong Kong Christmas stocking with bear

Breakfast (restaurant)

Though breakfast was available in the lounge as well, we opted to eat at the restaurant during our stay. There’s both indoor and outdoor seating; as it was pretty busy we were seated outdoors both mornings.

Garden Cafe entrance
Outdoor seating with heating (in winter)

The buffet spread’s pretty extensive, and the quality of the food was pretty good. I was particularly impressed that the eggs Benedict from the buffet line still had runny yolk – probably nowhere near made-to-order standards, but good enough!

Buffet spread
Cold cuts and yoghurt
Salad. Lots of it.
Western hot foods (including eggs Benedict)

There were live stations for eggs as well as noodles. Found the noodles particularly enjoyable.

Egg station
Noodle station

Some variety of hot foods (though I strongly suspect the labels had been placed incorrectly…)

Congee for ‘Japanese breakfast’?
Gyoza for ‘Hong Kong breakfast’…
Selection of fruit

It’s certainly nice to be able to indulge in quality Western as well as Eastern dishes for breakfast!

Western selection
Noodles were legit

Executive lounge

Though the rooms are clearly ageing, the executive lounge was more recently renovated in 2013, and it shows – found it a lot more comfortable.

Executive lounge seating
Sofa seats in the lounge

The view’s also optimised so you can enjoy the complete harbour view.

View from the lounge

There’re some workstations you can make use of in the lounge…

Computing area in the lounge

…but I think most people would be more interested in grabbing a bite when afternoon tea and evening cocktails are served.

Food area on one wing of the lounge

The lounge is actually split into two wings – the seating areas don’t look too different, but the areas where the food is served actually differs quite a bit.

Food area in the other wing
Hidden seating right beside where food is served

Afternoon tea

For afternoon tea, some light bites were served. On the first day we saw a range of sandwiches, dessert crumble, Japanese mochi and scones being warmed in an oven.

Afternoon tea spread
Scones in the oven

The food offerings were essentially mirrored in the other wing of the lounge.

All in all, a pretty good supplement to actual meals you’d probably want to get while in Hong Kong.

Scone, sandwich and Japanese mochi

Evening cocktails

The canapés served during evening cocktails on our first day included quesadillas, vols-au-vent, crackers and some dessert.

Evening canapés
Some sort of crackers in the oven
Dessert in the evening

If I remember correctly they didn’t serve champagne, but offered sparkling wine instead.

Canapés with some bubbly on the side


I actually feel rather conflicted about Conrad Hong Kong – the location’s great, and I really enjoyed the executive lounge, but I also think the state of the rooms left quite a bit to be desired. When the pricing’s almost at the same level as a property like Conrad Tokyo, though, I need to start making comparisons – and while I might actually be willing to splurge on the latter again, I think I’ll probably look for cheaper accommodation the next time I’m in Hong Kong.

This might all change if the rooms get refreshed, though!

(Featured image from Conrad Hong Kong website)

Louis Tan
Louis Tan
Louis believes he caught the premium travel bug after attaining KrisFlyer Elite Gold and occasionally being upgraded while shuttling between the UK, Singapore and Japan (in economy class). These travels have led to a wonderful marriage, as well as a burning desire to avoid flying long-haul economy. He previously travelled with a gryphon plush toy, Griffles, which often stood in for him in vacation photos. Griffles is mostly busy with entertaining a toddler these days, but still manages to continues amusing (and confusing) air stewardesses, hotel staff (and just about everybody else) all around the world.

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