Hereโs a thought experiment.
Youโre walking down the street when someone comes up to you and says โhey buddy, Iโll sell you 30,000 miles for 700 bucks, whaddya say?โ
You pause and do some mental sums. Thatโs more than 2.3 cents per mile. Given what you know about the landscape for buying miles in Singapore, itโs a poor deal. You politely decline and walk away.
โCome on guy, Iโll sweeten the deal,โ he says. โTwo free lounge visits every year!โ
You scoff because you know you can get that with free cards like the DBS Altitude or the Citi PremierMiles Visa. You start walking faster.
โFullerton dining benefits! Complimentary travel insurance! Redeem your miles for statement credit at 1 cent each!โ he shouts after you.
You disappear around the corner, just as he says, almost pleadingly, โInstant digital card?โ
No more sign up bonus on the SCB X Card
Now hereโs something thatโs not so hypothetical.
Until 31 December 2019, the SCB X Card offered 30,000 miles upon paying the S$695.50 annual fee, and a further 30,000 miles upon spending S$6,000 in 60 days.
Effective 1 January 2020, the sign up bonus is gone. Cardholders will simply receive 30,000 miles for paying the annual fee.
Nomenclature clarification: I consider a sign up bonus to be โspend $X in Y days to get Z milesโ. If the card gives you miles upon the payment of the annual fee, thatโs a welcome/renewal gift, not a sign up bonus. |
The landing page has been updated to reflect this change.
In other words, your S$695.50 annual fee now gets you:
- 30,000 miles
- 2 lounge visits
And thatโs it. Yes, thereโs complimentary travel insurance and hotel dining benefits, but these are things you could get from many other credit cards at much lower price points (e.g Love Dining with the basic AMEX Platinum).
Although the previous 60,000 miles sign up offer was nowhere as good as the 100,000 miles launch promotion, I could still justify getting the X Card if I were going to spend S$6,000 anyway. With the S$695.50 annual fee, Iโd be paying 1.16 cents per mile- a pretty decent price.
But without the sign up bonus, thereโs really no reason to have it. The SCB X Cardโs earn rate of 1.2/2.0 mpd on local/overseas spending is easily outdone by other entry-level cards like the BOC Elite Miles (1.5/3.0) and the UOB PRVI Miles (1.4/2.4).
Come to think of it, without the sign up bonus the SCB X Card is basically a Citi PremierMiles Visa or DBS Altitude Visa, only that you pay ~S$500 more for 20,000 additional miles.
Earn Rates (Local/FCY) | Lounge Visits | Annual Fee | Miles with AF | |
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1.2/2.0 | 2 | S$695.50 | 30,000 |
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1.2/2.0 | 2 | S$192.60 | 10,000 |
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1.2/2.0 | 2 | S$192.60 | 10,000 |
Keep in mind, the SCB X Card has a 3.5% FCY fee, so itโs slightly more expensive to use overseas than the Citi PremierMiles & DBS Altitude (3.25%).
Are there uses for the SCB X Card?
Well, if you really, really wanted to earn some exotic airline currencies, then the X Card at least offers some programs that no other bank has, like United MileagePlus, Lufthansa Miles&More and Le Club Accor.
The problem is, the transfer ratios are extremely unfavorable. The annual feeโs 30,000 miles and the 1.2/2.0 mpd earn rates only apply if you pick Singapore Airlines KrisFlyer or certain other programs; otherwise, itโs much lower.
Hereโs the full listing of the SCB X Cardโs hotel and airline transfer partners:
Airline Programs |
||||
Loyalty Program | Conversion Ratio | Value of โ30,000โ miles | Local Earn Rate | FCY Earn Rate |
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2.5:1 | 30,000 | 1.2 | 2.0 |
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2.5:1 | 30,000 | 1.2 | 2.0 |
![]() |
2.5:1 | 30,000 | 1.2 | 2.0 |
![]() |
2.5:1 | 30,000 | 1.2 | 2.0 |
![]() |
3:1 | 25,000 | 1.0 | 1.67 |
![]() |
3:1 | 25,000 | 1.0 | 1.67 |
![]() |
3:1 | 25,000 | 1.0 | 1.67 |
![]() |
3.5:1 | 21,430 | 0.86 | 1.43 |
![]() |
3.5:1 | 21,430 | 0.86 | 1.43 |
![]() |
3.5:1 | 21,430 | 0.86 | 1.43 |
Hotel Programs | ||||
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5:1 | 15,000 | 0.6 | 1.0 |
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2.5:1 | 30,000 | 1.2 | 2.0 |
You can view a summary of bank transfer partners here.
Otherwise, wellโฆ
Of course, the X Cardโs utility as a paperweight only applies if you have the metal version. As it stands, new cardholders are still receiving plastic cards while SCB sorts out its metal cardstock shortage.
Conclusion
For a product that started so brightly, the SCB X Card has certainly lost its way. The only thing it had going for it was its sign up bonus, and now that itโs gone, whoโs going to shell out ~S$700 for a very dubious return?
With the first batch of renewals coming in just over 6 months time, the X Card team has a big job on their hands if they want to retain customers. Letโs keep our fingers crossed and hope for good news soon.
If not, a lot of people will be sporting new paperweights come July.
So meanโฆ
Honestโฆ
but so meanโฆ
๐คฃ
I agree that the paperweight showdown โinfographicโ is somewhat of a low blow. There is really no need to make fun of a card like this, however useless you may deem a card to be. Whatever happened behind the scenes, you can (and should) take the high road, MileLion.
X card product manager spottedโฆ
you know we tease hard around these parts ๐ but itโs always at the product, never at anyone in particular.
@Bayle Quek, Please donโt โagree with me that Aaronโs article is somewhat of a low blowโ because I neither said nor suggested it in any way or form. Thanks.
So what, we got POHA now for these little cards who may be feeling harassed? You gotta Bayle, bro.
I found a great use for this card! I got the 100K miles first up, but now Iโll never actually use it again, but I keep in my wallet because itโs metal it keeps my other cards straight so they donโt bend and crack when I sit down with the wallet in my back pocket. Itโs ideal for that!
more likely it will spoil your wallet first. ๐
Retention might not be their kpi
if itโs not, then this must be the most expensive acquisition ever. give 100,000 miles and get a 1 year tenure? doesnโt sound like a receipe for successโฆ
Maybe the product manager need something on the cvโฆ โso in my first card launch, I broke the std chat sign up rate by 500% in 2 months! โฆ now Iโm looking for a new challengeโฆโ
Hi Aaron, I noticed that even though I donโt own the X card, StanChart app gives me access to the other airline partner programs (my card is the VI Priority). Iโve never tried a redemption, so I do not know if it would go through. Have you tried?
yes, itโs possible. you can redeem your VI points for the new airline partners too.
Itโs good to know. Thanks, Aaron!
Iโve never laughed so hard at a blog!!
On my way home yesterday evening, acting on a whim, I dropped by the SCB PB branch next to my office to apply for the SCB PB VI (the one you canโt apply online, the one with the 24x Priority Pass lounge access). I know I could have contacted my RM, but given that I donโt buy any of the higher fee products the bank peddles, I preferred not to (I think the paper application process is a guise for the RM to get facetime with the client to tell them all about the newly launched [fill in the blank]โฆ Read more ยป
iโve heard rumours about the SCB VI being discontinued, but your anecdote makes me feel theyโre more than rumoursโฆ