The following post is a collaboration with American Express Singapore. The airlines and hotels featured did not have any prior notice or input into the review process. |
Iโve never shied away from a challenge, whether itโs planning a 13 city round-the-world ticket, visiting Tokyo to courier home 132 cups of Michelin-starred instant ramen, or figuring out a way to get from Bangkok to Singaporeโฆvia Bahrain.
So American Expressโ request to plan a trip that used AMEX cards exclusively from start to finish seemed rather tame by comparison. But a challengeโs a challenge, and thatโs the genesis of Donโt Leave Home Without It, a special trip to Phuket powered entirely by American Express perks and benefits.
![]() |
๐ Donโt Leave Home Without It |
American Express is currently offering some attractive sign-up bonuses for the AMEX KrisFlyer Credit Card, AMEX KrisFlyer Ascend and AMEX Platinum Charge. Be sure to check them out below.
Background
There are two ground rules for this challenge. Iโll be spending a total of three nights in Phuket, and:
- Can only use American Express cards to pay for expenses
- Can only use benefits extended by American Express cards
(1) means no other card networks, and no cash. That might be an issue if youโre planning to visit a night market or your favourite massage haunt (I wonโt ask if you donโt tell), but since I plan to be at the resort most of the time (and when you see it youโll understand why), I think thatโs manageable.
(2) means that any benefit I enjoy, be it lounge access, travel insurance, or hotel perks, must be by virtue of an American Express card. Fortunately, Iโm packing the AMEX Platinum Charge, which offers all that and more.
Now, with all that in mindโฆ
Travel to Thailand: Pre-Departure Checklist

Travel to Thailand has basically returned to normal ever since 1 July 2022, when the Thailand Pass requirement, representing the last vestige of COVID-era restrictions, was finally scrapped.
๐น๐ญ Thailand Entry Requirements |
|
TAT: Thailand Entry Requirements |
If youโre a fully vaccinated traveller (a booster jab is not required), no pre-departure or on-arrival testing is required. This also applies to unvaccinated children aged 17 and below, provided theyโre travelling with fully vaccinated parents.
Unvaccinated travellers aged 18 and above must still present a negative pre-departure ART or PCR test taken within 72 hours of departure. No further testing or isolation is required upon arrival.
Thatโs it. Thereโs no more Thailand Pass, no mandatory travel insurance requirement (though it goes without saying you should still get coverage), no MorChana contact tracing app. Masks are no longer required, indoors or outdoors.
This means that quick weekend getaways to Bangkok, Phuket, Koh Samui or Krabi are feasible once more, just like pre-pandemic days.
Flights
โ Donโt Leave Home Without It: Flights | |
SIN-HKT | HKT-SIN |
![]() Depart: 0830 Arrive: 0935 Cabin: Economy Cost: 25,000 miles + S$52 |
![]() Depart: 1810 Arrive: 2100 Cabin: Business Cost: S$593 |
The Six Senses Yao Noi where Iโd be staying (see next section) requires a speedboat transfer from Phuket, with departures at 11 a.m, 2 p.m and 4 p.m daily. I wanted to maximise my time at the resort, so I chose SQ726, which would get me into Phuket at 9.35 a.m. That would leave adequate time for immigration formalities and the 30-minute drive from the airport to the marina.
Unfortunately, the Business Class cabin had no cash or award space available, and a one-way Economy Class ticket would have cost almost S$600! However, Economy Advantage awards were available, and I redeemed a one-way ticket for 25,000 KrisFlyer miles and S$52 in taxes.
Itโs far from the best use of miles, but the alternative would have been to fly on Scoot and land at 11.30 a.m, forcing me to take the 2 p.m speedboat instead and only reaching the resort at 2.45 p.m. At least I got more than 2 cents per mileโฆ
KrisFlyer miles can be earned through American Express credit cards, of course. Miles earned by AMEX KrisFlyer Ascend cardholders will be automatically deposited into their KrisFlyer account once per month, without any transfer fees.
Alternatively, AMEX Platinum Charge cardholders can opt to transfer Membership Rewards points to KrisFlyer, as well as eight other airline partners. No transfer fees apply.
โ๏ธ AMEX Airline Transfer Partners | |
|
|
I chose an evening departure back to Singapore on SQ735, booked through the American Express International Airline Programme (IAP). The IAP offers special airfares to AMEX Platinum Charge cardholders (both principal and supplementary) travelling in Premium Economy, Business or First Class on participating airlines.
![]() |
|
โ๏ธ IAP Participating Airlines | |
|
|
As a reminder, all IAP fares must start or end in Singapore, and the Platinum cardholder must be one of the travellers. IAP fares will earn elite status credits or miles with the relevant frequent flyer programme based on their fare bucket, i.e. you can accrue Elite miles and PPS Value when flying with Singapore Airlines.
A one-way Business Class IAP fare from Phuket to Singapore was pricing at S$593, and I applied my S$400 annual Platinum Air Travel Credit to bring the nett cost down to S$193.
The same itinerary and fare bucket on Singapore Airlinesโ website would cost THB 17,010 (~S$645), so I saved about 8% via IAP. Itโs relatively modest on this route, but based on my searches Iโve found savings of up to 17% for Tokyo, 15% for London and 10% for New York. Savings depends on carriers, dates and class of travel.
The flight to Phuket will be operated by one of Singapore Airlinesโ Boeing 737-8s, equipped with its new narrowbody flatbed Business Class seats. All passengers enjoy seatback inflight entertainment screens and Wi-Fi connectivity, and Iโd say itโs the most comfortable narrowbody experience you can have flying out of Changi.

Hotels
๐จ Donโt Leave Home Without It: Hotels |
||
Night | Hotel | Per Night Cost (Nett) |
1-3 | Six Senses Yao Noi | S$884 |
AMEX Platinum Charge cardholders (both principal and supplementary) have access to two special hotel booking programmes: American Express Fine Hotels & Resorts (FHR), and The Hotel Collection (THC).
Stays booked through FHR and THC price the same as the hotelโs best flexible rate, while including the following additional benefits:
Fine Hotels & Resorts | The Hotel Collection | |
Room Upgrade | โ
when available |
โ
when available |
Breakfast | โ
for two adults |
|
Early Check-in | โ
12 p.m, when available |
|
Late Check-out | โ
4 p.m, guaranteed |
|
Wi-Fi | โ | |
Hotel Credits | โ
US$100 (or equivalent amenity) |
โ
US$100 |
Min. Stay | 1 night | 2 nights |
Depending on the property, you may also receive the 3rd, 4th or 5th night free.

Even better, FHR stays are eligible to earn elite status credit and points with hotel loyalty programmes like Marriott Bonvoy and Hilton Honors. This means thereโs really no reason not to book through one of these programmes (unless perhaps the hotel is offering a deep discount for non-refundable rates booked directly on its website).
The following Phuket properties are participating in the FHR/THC programmes. As you might expect, FHR and THC is reserved for upscale and luxury 5-Star properties; you wonโt find any 3 or 4-Star hotels here.
Fine Hotels & Resorts | The Hotel Collection |
|
|
Based on my budget, I narrowed down the options to Banyan Tree Phuket, Rosewood Phuket, Six Senses Yao Noi and The Naka Island. I did a poll of The MileLion community to gauge the relative interest in each, and Banyan Tree Phuket came in first (probably because itโs one of the hotels redeemable with the AMEX Platinum Chargeโs annual fee night voucher):
However, Iโve already reviewed several Banyan Trees in Bali, Koh Samui and Lang Co. On the other hand, Iโve yet to review a Six Senses property, and itโs the kind of place I wouldnโt normally consider booking simply due to the price alone (while itโs bookable through IHG One Rewards, I donโt actively collect or buy IHG points).

The FHR rate of S$2,652 for 3 nights was the same as the official website, so I was basically receiving amenities like breakfast, a US$100 hotel credit and 4 p.m check-out for free. Moreover, booking through AMEX allowed me to spend my S$400 Platinum Hotel Credit, knocking a little more off the price.
On a separate note, AMEX KrisFlyer Ascend cardholders receive an annual 1-night Hilton voucher redeemable at a choice of 253 Hilton Hotels & Resorts around Asia Pacific including:
- Conrad Bali
- Conrad Bangkok
- Hilton Hanoi Opera
- Hilton Da Nang
- Hilton Tokyo Odaiba
Thereโs one option in Phuket: Hilton Phuket Arcadia Resort & Spa. Set amidst 75 acres of tropical gardens with sweeping views of Karon beach, this 662 room property offers five pools (including a kids pool with a two-level water slide and an adults-only pool), tennis and squash courts, and 15 spa villas.


Do note that this hotel will leave the Hilton chain from 1 January 2023, so if youโre planning to redeem your voucher here, better do it sooner rather than later.
Lounges

AMEX Platinum Charge cardholders enjoy access to a wide range of airport lounges, with unlimited visits and 1-2 guests depending on location.
Main Cardholder | Supp. Cardholder | |
American Express Lounges | โ | โ |
Centurion Lounges | โ | โ |
Delta SkyClubs | โ | โ |
Plaza Premium Lounges | โ | โ |
Priority Pass Lounges | โ | โ (1st supp. cardholder only) |
Hereโs the lounge options in Singapore and Phuket.
Singapore | Phuket |
|
|
*Remember: even though Priority Pass no longer offers access to Plaza Premium lounges, AMEX Platinum Charge cardholders can still gain access by showing their physical card |
AMEX KrisFlyer Ascend cardholders receive four complimentary vouchers each year for selected lounges in Singapore and worldwide.
Unfortunately, there isnโt an option in Phuket at the moment, but they could take advantage of an accelerated upgrade to KrisFlyer Elite Gold by spending S$15,000 on Singapore Airlines tickets within the first 12 months of approval. This would grant them lounge access whenever flying on Singapore Airlines or its partner airlines.
Although Iโm flying Economy Class out of Singapore, Iโd still be able to access the SilverKris Lounge through my Solitaire PPS Club status. But thatโs not an AMEX benefit, so my choices in Terminal 3 would be:
Iโve already reviewed all three lounges, which you can read in the links above.
When flying out of Phuket, Iโll have access to the Coral Executive Lounge by virtue of cabin class, and also through the AMEX Platinum Chargeโs Priority Pass membership. Iโll be focusing my review efforts on this one.
Travel Insurance
While Thailand no longer has a mandatory travel insurance requirement, itโs still a good idea to have coverage nonetheless.
![]() |
Policy Wording |
AMEX Platinum Charge cardholders (both principal and supplementary) who pay for airfares with their card will receive complimentary travel insurance which includes:
- S$1 million for death or total permanent disability
- S$1 million of medical expense coverage (including COVID-19)
- S$4,000 of emergency dental treatment
- S$150 hospital cash allowance
- S$10,000 trip cancellation and postponement
- S$400 for flight or baggage delays
Thatโs comprehensive enough to be my primary source of coverage, though do note it does not cover rental car damage. If youโre going on a driving holiday, youโll want to get separate protection.
โ Redeeming miles? |
Coverage also applies if you redeem a ticket with miles, and use the AMEX Platinum Charge to cover the taxes and surcharges. |
In case youโre travelling to a country that requires proof of travel insurance, itโs possible to generate a personalised insurance certificate. Refer to the article below for details.
How to generate a travel insurance certificate for the AMEX Platinum Charge
![]() |
Policy Wording |
Had I paid with my AMEX KrisFlyer Ascend instead, Iโd also be eligible for complimentary coverage, albeit with a smaller scope and lower limits:
- S$1 million for death or total permanent disability
- S$400 for flight or baggage delays
Since this policy does not cover medical expenses nor evacuation, Iโd highly recommend supplementing it with additional coverage.
Conclusion
One final thing: when going to and from Changi Airport, Iโll be able to use the AMEX KrisFlyer Ascend to earn 3.2 mpd on Grab rides, capped at S$200 each month. That forms a nice bookend for a flight with all benefits from start to finish provided through American Express cards.
Stay tuned for the full set of trip reports, coming your way soon!
Does the 3.2 mpd Grab bonus cover non-SG Grab rides? If so you could use it in Phuket.
only valid for Grab Singapore transactions, sadly.
Strangely, I have had more than one experience (in different Fairmont hotels), where Singapore Amex FHR booking codes as โExpediaโ in the hotel reservation system. The hotels are aware the booking is an Amex FHR rate but considers it as third party booking. As a result, no hotel status benefits and no points.
I had a similar issue which Iโll talk about more in the hotel review post. my FHR reservation showed as Expedia and therefore IHG didnโt award points. had to contact customer service to get it sorted out manually.
FHR has started using Expedia booking platform, so not surprising. Hope Amex sort out the issue soon.
Not advisable to choose Pay Now option. When prepaying through Amex, the stay becomes ineligible. However, when booking through AMEX but paying the hotel directly, the stay is eligible. Amex gotta do a better job in explaining the difference.
I just spoke with an AMEX CSO, and my understanding is this: FHR uses the Expedia booking platform in the case of prepaid rates (like when youโre already inside the hotelโs flexible cancellation policy window). These should still be entitled to earn hotel points and benefits as theyโre fundamentally still FHR rates, but the โExpediaโ name is a stumbling block because the back-end logic on the hotel side is to exclude such bookings.
AMEX is aware of the issue and working with the hotels to resolve it for all affected bookings.
Thailand has lifted its mask mandate. Indoors, outdoors, public transport etc all not compulsory. Youโll get announcements that masking is recommended/suggested etc, but masks are optional
thanks- drafted this before that law was lifted. for what itโs worth, once on yao noi island no one really bothered anyway!
Hello! any new sign up offers for amex ascend?
will talk about the new offers this weekend, but if you want to cut to the chase: https://www.americanexpress.com/content/dam/amex/en-sg/campaigns/travel-2022/?sourcecode=A0000H00K7&cpid=100496095
cool, no new milelion promo?
could i just check if we will also qualify for the 40k miles bonus if we are new to krisflyer ascend credit card? currently holding the amex true cashback card
Does AMEX high flyer card travel insurance Coverage also applies if you redeem a ticket with miles, and use the AMEX High Flyer card to cover the taxes and surcharges?
I would like to know the Amex PPS card; do you have information on it? Thank you.