Review: Conrad Centennial Singapore Staycation

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A fantastic breakfast, great lounge (bring back the champagne please) and gorgeous rooms make the Conrad Centennial an easy recommendation.

Here’s a question I’ve often wondered about: Is the giant “13” adorning the façade of the Conrad Centennial just another example of numeric pareidolia, or something more deliberate? 

Conrad Centennial
Conrad Centennial Singapore

After all, while slapping “13” on a building might alarm some Westerners with triskaidekaphobia (yes, that’s a real word), the number has quite the opposite significance in Chinese culture. In fact, it’s considered lucky, on account of sounding like “perennial growth.” 

After staying here, I’m starting to lean towards the latter. The Conrad Centennial, after all, is a place where few things happen by accident.

It’s not an accident that the hotel has done away with its drab and dreary rooms, updating them with refreshing contemporary design. It’s not an accident that the club lounge delivers warm hospitality and impeccable service (even if it’s likewise no accident that the champagne has disappeared). It’s not an accident that a kid’s club has popped up in response to increased demand from families. And it’s certainly not an accident that it serves up one of the best breakfasts I’ve had on staycation.

While there’s still the odd mishap, it’s safe to say I was very impressed with my Conrad Centennial stay. 

📋 In This Review
🏨 Other Staycation Reviews
Andaz Singapore | Crowne Plaza Changi Airport | Dusit Thani Laguna | Duxton Reserve | Four Seasons Singapore | Hilton Singapore | Hotel 81 Tristar | Hotel G | Hotel Soloha | InterContinental Bugis | Mandarin Orchard | Mandarin Oriental Singapore | Marina Bay Sands | M Social | Outpost Hotel | Pan Pacific Singapore | PARKROYAL Pickering | Raffles Hotel | Shangri-La Singapore | The Capitol Kempinski | The Barracks Hotel | The Fullerton Hotel | W Hotel Sentosa Cove | YOTELAIR Changi Airport

Booking a Conrad Centennial Staycation

AMEX KrisFlyer Ascend free Hilton night voucher
AMEX KrisFlyer Ascend free Hilton night voucher

One of the perks of holding an AMEX KrisFlyer Ascend card is its annual Hilton free night voucher. Used judiciously, it can help recoup a significant portion of the card’s non-waivable S$337.05 annual fee.

Historically, the only Singapore property available for redemption with this voucher was the not-so-spectacular Hilton Garden Inn Serangoon, but in light of ongoing travel restrictions, American Express has added two local options to the list of participating hotels: Hilton Singapore and the Conrad Centennial. These are available for stays booked and completed by 31 March 2021. 

The sore spot for Hilton Honors elites is that neither the Conrad Centennial nor Hilton Singapore are honoring status benefits on these AMEX stays. In other words, Diamond members won’t get lounge access, and Diamond/Gold members won’t get free breakfast. Having previously redeemed my free night voucher at the Conrad Bangkok and enjoying full benefits, this came as a rather unpleasant surprise. 

But a free stay’s a free stay, and I certainly wasn’t about to blow my voucher at the Hilton Singapore. 

Conrad Centennial: Arrival & Check-in

Conrad Singapore entrance
Conrad Centennial entrance

The Conrad Centennial is located at 2 Temasek Boulevard, right next to the Millenia Walk shopping mall. The nearest MRT station is Promenade, and you’ll be completely sheltered as you make the brief walk from the station to the hotel. 

Parking is complimentary for hotel guests, in a shared space with Millenia Walk. Unlimited in/out privileges are accorded, but you’ll need to get a new carpark pass from the concierge each time.

I arrived at the hotel around 2 p.m on a Tuesday (the hotel practices staggered check-in, and a pre-arrival email informed me I could check-in from 12 p.m onwards). The attentive doormen helped me with my luggage and ushered me inside to do the customary SafeEntry and temperature screening. 

Conrad Singapore driveway
Conrad Centennial driveway

The Conrad’s lobby, as the hotel takes pains to point out, is rich in feng shui. Each of the five elements is represented in some form (the key word being represented“; building codes probably preclude having an actual fire), and while I can’t say I’m an adherent, I can appreciate the aesthetics for what they are. 

Conrad Singapore lobby
Conrad Centennial lobby
Conrad Singapore lobby
Conrad Centennial lobby

The centerpiece of the lobby is a sculpture by Rafael Barrios called “Turbulence”, a two-part installation that derives its name from the concentric rings emanating out like ripples from the ceiling-mounted golden stalactite.

Turbulence
Turbulence

While the Conrad Centennial is packed during the weekends, it’s relatively quiet during weekdays. There were absolutely no queues at check-in, and I was attended to immediately.

Conrad Singapore check-in counter
Conrad Centennial check-in counter

I normally like to browse the available rooms beforehand on the Hilton app (and see if any upgrades are available), but I wasn’t able to do so with this particular booking. Anyway, the front desk reiterated that my voucher was for the lead-in Deluxe Room category, and none of my Hilton Diamond benefits were applicable. 

While pre-arrival upgrades are available for purchase on the Hilton app and website, you’ll want to hold your fire until check-in for a better rate. I was offered the following options:

  • S$30++ per person for breakfast (usual: S$40++)
  • S$90++ for an upgrade to an Executive Room including breakfast, afternoon tea and evening cocktails (the app/website asked for S$98++)
  • S$140++ for an upgrade to a Centennial Suite with the same perks as above

I took a look at the Centennial Suite (see below), but decided in the end that the Executive Room was the sweet spot. For S$35 more than the breakfast-only option (remember, the breakfast rate is per person, the upgrade rate is per room), you get a higher floor room, plus afternoon tea and alcohol in the evenings. 

A 4 p.m check-out was granted for the following day, and I was presented with a letter detailing the entitlements for executive floor guests.

Conrad Singapore executive floor benefits
Conrad Centennial executive floor benefits

As an aside, I was surprised that the hotel returned the free night voucher to me. This means you should take care if you’re buying one on Carousell or elsewhere- visit this site to check if the voucher code has already been used.

Conrad Centennial: Executive Room

The Conrad Centennial has 512 guest rooms and suites, split into the following categories:

Room Type Number of Rooms Size
Deluxe  133 40 sqm
Grand Deluxe 95 40 sqm
Premium 114 40 sqm
Executive 145 40 sqm
Centennial King Suite 24 63 sqm
Conrad Suite 1 143 sqm

With only 25 suites available (24 of which are realistically in the upgrade pool), Diamond members shouldn’t get their hopes up about an upgrade. But interestingly enough, all the non-suite rooms measure in at the same 40 sqm. The main difference I can discern is the floor and view (someone chime in if you’re aware of any other differences).

As part of Hilton’s CleanStay initiative, all rooms are sealed with a sticker after cleaning. This is meant to reassure guests that no one has entered since then, and creates the psychological illusion of newness, like you’re the first to “break the seal”. 

It’s a nice idea, but the sticker just came clean off the door when I opened it. Amused, I stuck it back and opened the door again, trying to see what it’d take to break the seal. Incredibly, the seal stayed intact during my multiple entrances and exits throughout the day, finally breaking in the evening. Methinks they want to invest in better sticker glue, otherwise the whole thing’s just an act of hygiene theater. 

Hilton CleanStay seal fail
Hilton CleanStay seal fail

I’m not one to mince my words, so I’m just going to tell you that the previous rooms at the Conrad Singapore were hideous. Yes, style changes over time, but egads man, how did the old room design ever pass muster? 

Thankfully, the hotel completed a major renovation in February 2018, overseen by the late Jaya Ibrahim (he of Capella Singapore fame). The refreshed rooms bear all his hallmarks, like clean lines and neutral palettes. Windows coverings are made from natural jute fiber, the customized carpets have contemporary Peranakan-inspired patterns, and the walls are decorated with black and white photos by Gene Nemeth, commissioned specially for the hotel. It’s a stunning new design, and I’m a fan. 

Conrad Singapore Executive Room
Conrad Centennial Executive Room
Conrad Singapore Executive Room
Conrad Centennial Executive Room
Conrad Singapore Executive Room
Conrad Centennial Executive Room

My Executive Room was part of the -26 series (room 2526), which are located at the corners of the building. This meant a little additional space, and the TV console and full-length settee merging together in a harmonious L-shape. 

Conrad Singapore Executive Room full length settee
Executive Room full length settee

Protip: Not all rooms have a built-in full length settee. Some rooms just have a sofa by the window, which isn’t nearly as nice. Be sure to request the long sofa room- the stock image below is labelled “-king-room-short-sofa“, so I’m sure the hotel is aware of the difference.

Conrad Centennial room with regular sofa

From my window, I had a partial view of the CBD plus Marina Bay Sands (blocked in parts by the Pan Pacific building). 

View from room
View from room

As expected, the Conrad’s bed is of impeccable quality. It’s a Simmons Beautyrest mattress (Simmons, incidentally, is also behind the Westin’s Heavenly Bed), and while they don’t sell the exact same model in stores, you can find something very similar by mentioning the hotel name to a sales associate. 

Executive Room bed
Executive Room bed

When Louis visited the Conrad Singapore back in 2018, the hotel offered a pillow menu with no fewer than 14 choices. Sadly, that’s no longer available- I found the default pillow a tad too soft, but had to make do. 

Pillow menu
Conrad Centennial’s former pillow menu

That cute little fella on the bed is the Conrad Singapore’s mascot (every Conrad property worldwide has their own animal; at the Conrad Koh Samui it’s a turtle for instance), and yes, he’s yours to take home. There have been various editions of Conrad teddy bears over the years, creating a “catch ’em all” feel.

Conrad bear
Conrad Centennial bear

Both bedsides have a single universal power plug and a USB-A charging port. While the privacy light can be switched on from either side, only the person on the left can control the curtains. 

Bedside charging ports and controls
Bedside charging ports and controls
Bedside charging ports and controls
Bedside charging ports and controls

On the bedside table was a hygiene kit, consisting of wet wipes, hand sanitizer and two masks.

Executive Room bedside table
Executive Room bedside table
Conrad Centennial hygiene kit
Conrad Centennial hygiene kit

Somewhat surprisingly for a business-focused hotel, the Executive Room lacks a proper desk. A conscious decision was made to remove it, in the belief that the last thing work-weary travelers would want to see was another office desk. Instead, a more casual round table can be used to the same end. It does hamper the room’s work-friendly credentials though, and I’d recommend the lounge as the seating is much more comfortable. 

Conrad Singapore coffee table and work area
Conrad Singapore coffee table and work area

Two power plugs and USB-A ports are located near the coffee table, under a flap in the TV console. 

TV console power points
TV console power points

Wi-Fi connectivity here was blazing fast, probably due to the fact that executive floor guests can access the faster premium Wi-Fi network. It ranked as the third fastest of all the hotels I’ve reviewed so far. 

  🔽Download 🔼 Upload
Mandarin Orchard 273 Mbps 294 Mbps
M Social Singapore 46 Mbps 49 Mbps
Conrad Centennial 40 Mbps 44 Mbps
YOTELAir Changi 29 Mbps 49 Mbps
W Sentosa Cove 34 Mbps 34 Mbps
Duxton Reserve 28 Mbps 29 Mbps
Mandarin Oriental 28 Mbps 28 Mbps
The Fullerton Hotel 23 Mbps 24 Mbps
PARKROYAL Pickering 24 Mbps 23 Mbps
Shangri-La Singapore 19 Mbps 18 Mbps
Pan Pacific Singapore 19 Mbps 19 Mbps
Dusit Thani Laguna Singapore 19 Mbps 19 Mbps
InterContinental Bugis 15 Mbps 15 Mbps
The Capitol Kempinski Hotel 16 Mbps 13 Mbps
Hilton Singapore 13 Mbps 14 Mbps
Marina Bay Sands 11 Mbps 11 Mbps
Andaz Singapore 8.0 Mbps 9.5 Mbps
Four Seasons Singapore 6.7 Mbps 9.8 Mbps
The Barracks Hotel 7.3 Mbps 7.7 Mbps
Hotel 81 Tristar 7.0 Mbps 6.8 Mbps
Raffles Hotel 6.9 Mbps 6.8 Mbps
Hotel Soloha 4.7 Mbps 5.1 Mbps
Hotel G Singapore 4.4 Mbps 4.8 Mbps
Internet speeds based on Speedtest.net scores

On first glance, the positioning of the 55-inch HDTV looks odd (I was having Duxton Reserve flashbacks again), as it’s parallel to the bed.

Executive Room TV
Executive Room TV

Fortunately, common sense prevails here, and the designers saw fit to build a swivel mount that allows the screen to pivot outwards towards the bed. Alas, the TV doesn’t support streaming of personal media, and the hotel had run out of HDMI cables. 

Executive Room TV
Executive Room TV

The minibar area near the entrance had a Nespresso machine (previously an Executive Room-only perk, now standard across the hotel), kettle and ice bucket, plus four bottles of mineral water. Ronnefeldt teabags and Nespresso capsules were in the drawer below.

Executive Room minibar
Executive Room minibar

I was confused about the hotel’s minibar policy. As per the website, drinks and snacks are complimentary for those in Premium Rooms. However, no similar verbiage is included for Executive Rooms, which is weird- you’d think these should be getting every perk the Premium Rooms enjoy (since guests could get free soft drinks all day in the lounge anyway).

I decided to err on the side of caution, and later learned that my instinct was correct: Executive Rooms don’t enjoy a complimentary minibar. Who needs all those junk calories, anyway? 

Minibar fridge
Minibar fridge
Minibar pantry
Minibar pantry

Opposite the minibar area was the wardrobe, with the in-room safe and bathrobes. The safe is wider than most traditional hotel safes, allowing you to fit a laptop inside. 

Executive Room wardrobe
Executive Room wardrobe

The bathroom is decked out in marble, and its two long mirrors (three, if you include the one on the door) add to the overall sense of spaciousness. 

Executive Room bathroom
Executive Room bathroom
Executive Room bathroom
Executive Room bathroom

You’ll find double vanity sinks and plenty of countertop space for your items. 

Executive Room bathroom
Executive Room bathroom

The sunken bathtub (single capacity only) comes with bath salts, and a Conrad rubber duck. Like the bear, he’s yours to take home. 

Executive Room bathtub
Executive Room bathtub

The shower cubicle has both a hand shower and overhead rain shower. Water pressure was excellent, although there wasn’t any place to sit and wash your feet. 

Executive Room shower
Executive Room shower

Sadly, the toilet doesn’t have a bidet seat or hose. I must sound like a broken record on this topic, but for a 5-Star hotel (especially one that supposedly attracts a lot of Japanese guests), this needs to be the standard.

Executive Room toilet
Executive Room toilet

Bathroom amenities are by Shanghai Tang. Apparently, it’s possible to request alternative amenities from Temple Spa or The Refinery, but I didn’t test this out. 

Shanghai Tang bathroom amenities
Shanghai Tang bathroom amenities

Conrad Centennial: Centennial Suite

The Executive Room was actually the second room I saw during my stay. I was initially about to pay the S$140++ top-up for a Centennial Suite, but changed my mind after visiting it. 

It’s not that there’s anything wrong with the suite per se; it’s plenty spacious, and I imagine families would appreciate having a separate living room area and bedroom. 

Centennial Suite living room
Centennial Suite living room
Centennial Suite living room
Centennial Suite living room

The main reason I chose the Executive Room was because I preferred the layout of its bedroom. That long settee by the window really has a way of bringing the room together, and I liked that the bedside tables were wider (I’m weird that way). In contrast, the Centennial Suite’s bedroom felt a little…empty.

Centennial Suite bedroom
Centennial Suite bedroom
Centennial Suite bedroom
Centennial Suite bedroom

As a matter of fact, you’d be hard-pressed to tell the bathrooms apart. You still get the same dual sink, sunken bathtub (and no bidet) setup in the suite as you do the regular room.

Centennial Suite bathroom
Centennial Suite bathroom

On the whole, I was more than satisfied with the regular Executive Room. It was modern, bright and space enough for two people. 

Conrad Centennial: Club Lounge

Conrad Singapore club lounge reception
Conrad Centennial club lounge reception

Opening Hours Meals Kids Permitted?
3 p.m to 10 p.m Tea: 3 p.m to 5 p.m
Cocktails: 6 p.m to 8 p.m
For afternoon tea only

The Conrad Centennial has the distinction of being one of the few hotels to have two club lounges. One is at the top of the hotel on the 31st floor, the other is by the swimming pool on level 4. The latter has been converted into a temporary kid’s club (see facilities section), so for now you only have one option.

Sadly, the lounge currently has limited operating hours. It’s open daily from 3 p.m to 10 p.m, which means executive floor guests will have to take breakfast downstairs at Oscar’s. There are two food presentations per day:

  • Afternoon tea: 3 p.m to 5 p.m
  • Evening drinks: 6 p.m to 8 p.m

*Kids aged 12 and below will only be admitted for afternoon tea.

It’s highly recommended that you pre-book a slot, which can be done at check-in. Each guest is entitled to a one hour slot for tea and evening drinks, but they only enforce the time limit if overcrowding becomes an issue. 

The 31st floor lounge isn’t particularly big (I can see why they felt the need to build two of them), but it feels homely enough. The interior received an overhaul in 2018 to bring the aesthetic more in line with the rest of the hotel.

Conrad Centennial club lounge
Conrad Singapore club lounge
Conrad Centennial club lounge
Conrad Singapore club lounge
Conrad Centennial club lounge

The menu rotates on alternate days. When I visited, the following options were available:

Tea is served in a traditional three-tier set, with a good mix of savory and sweet items. The highlights for me were the golden baked banana friand, as well as the prosciutto. 

Conrad Singapore afternoon tea set
Conrad Centennial afternoon tea set
Conrad Singapore afternoon tea set
Conrad Centennial afternoon tea set
Conrad Singapore afternoon tea set
Conrad Centennial afternoon tea set
Conrad Singapore afternoon tea set
Conrad Centennial afternoon tea set

Like afternoon tea, the evening cocktails and canapes also follow an alternating menu:

My persona favourites were the chicken wings (don’t be afraid to ask for a reheat if needed) and chili crab pie. All items, of course, are free flow. 

Conrad Singapore evening canapes set
Conrad Centennial evening canapes set
Conrad Singapore evening canapes set
Conrad Centennial evening canapes set
Conrad Singapore evening canapes set
Conrad Centennial evening canapes set
Conrad Singapore evening canapes set
Conrad Centennial evening canapes set

The Conrad lounge used to serve Laurent Perrier champagne during happy hour, but that has unfortunately been replaced by Chandon brut instead (yes, I’m aware you could previously get champagne on request, but even that option has since been removed). The staff will also make you a cocktail, and I’d say the L31 Sunset is well worth a taste.

Evening cocktails
Evening cocktails

Do note that if you’re granted late check-out on the second day, you won’t be able to revisit the lounge for a second afternoon tea. That may come as a bit of a surprise to those who have stayed at the Pan Pacific or Shangri-La Valley Wing, where the staff generally close one eye to such things (or even actively invite you to come back). 

Conrad Centennial: Facilities

Pool Gym Spa
Yes: 7 a.m to 10 p.m
Yes: 7 a.m to 10 p.m Yes: 11 a.m to 8 p.m
Kids’ Club Business Centre Others
Yes: 10 a.m to 6 p.m
(Sat, Sun & PH open at 9 a.m)
No N/A

Swimming Pool

Conrad Singapore swimming pool
Conrad Centennial swimming pool

The Conrad Singapore’s swimming pool is located on the 4th floor, and is open from 7 a.m to 10 p.m daily. A maximum of 20 guests can use it at any one time, and each guest is limited to 60 minutes per day (just like the lounge, enforcement is lax when occupancy permits). Reservations need to be made beforehand via this link, and can be done at most 48 hours before arrival.

Conrad Singapore swimming pool
Conrad Centennial swimming pool
Conrad Singapore swimming pool
Conrad Centennial swimming pool

The 20-meter pool is rectangular in shape (maximum depth: 1.3m), making for easy lap swimming. While the pool isn’t particularly elevated, you’ll still have partial views of the Singapore Flyer and the downtown district. For those afraid of the sun, do note that the pool is bathed in sunlight all the way from morning till about 6 p.m, so take a later slot if you don’t want sunburn. 

Conrad Singapore swimming pool deck chairs
Conrad Centennial swimming pool deck chairs
Conrad Singapore swimming pool cabanas
Conrad Centennial swimming pool cabanas

Pool staff were on hand to give out glasses of iced water, although I did notice that used towels and cups occasionally took a while to be cleared. 

Gym

Conrad Singapore gym
Conrad Centennial gym

The Conrad Singapore’s gym is located on the 4th floor (just next to the pool), and is open from 7 a.m to 10 p.m daily. A maximum of 15 guests can use it at any one time, and each guest is limited to 60 minutes per day. Reservations need to be made beforehand via this link, and can be done at most 48 hours before arrival.

Treadmills and cross trainers are separated by the now ubtiquous plexiglass screens, with alternate machines blocked off for social distancing. 

Conrad Singapore gym
Conrad Centennial gym
Conrad Singapore gym
Conrad Centennial gym

Further in you’ll find a separate area for free weights and strength training. 

Conrad Singapore gym
Conrad Centennial gym
Conrad Singapore gym
Conrad Centennial gym

Equipment like medicine and yoga balls are also available. 

Conrad Singapore gym
Conrad Centennial gym

For hygiene purposes, towels are now distributed at the front desk instead of laid out in the cubby holes. However, you can still help yourself to bottled water as needed.

Conrad Singapore gym
Conrad Centennial gym

As an added bonus, the gym has one of those body fat analysis gizmos, which either inspires you to greater effort or demoralises you to double helpings of ice cream at the buffet. 

Conrad Singapore gym body fat analysis machine
Conrad Centennial gym body fat analysis machine

Spa

Conrad Centennial Spa | Photo: Conrad
Conrad Centennial Spa | Photo: Conrad

The Conrad Spa is open daily from 11 a.m to 8 p.m. Reservations can be made through this page, and expect to pay S$140++ for a 60 minute treatment, and S$190++ for 90 minutes. 

Kid’s Club

Conrad Singapore kid's club
Conrad Centennial kid’s club

Conrad Singapore didn’t originally have a kid’s club, but because of the downturn in business travel brought about by COVID-19, they’ve decided there’s little value in operating two executive lounges. 

Conrad Singapore kid's club
Conrad Centennial kid’s club

Hence, the Lounge by the Pool (yes, that’s actually the official name) has been temporarily converted into a kid’s club, with padded floors, beanbags, arts and crafts areas and Conrad bears. It looks the part, and the main giveaway this place is pulling double duty is the fully-stocked bar at the entrance (useful if the kids won’t quiet down).

Conrad Singapore kid's club
Conrad Centennial kid’s club
Conrad Singapore kid's club
Conrad Centennial kid’s club
Conrad Singapore kid's club
Conrad Centennial kid’s club

The kid’s club is open Monday to Friday from 10 a.m to 6 p.m, and Saturday, Sunday & public holidays from 9 a.m to 6 p.m. Access costs S$15++ per child per activity, except for the free-to-join scavenger hunt. Kids should be aged 3-10 years old, and reservation slots will be opened 2 days prior to arrival. 

The only thing I know about kids is how to make them, so if you’re really interested in the kid’s club experience, you’re better off looking for a few mommy blogger reviews (I tried to find some, but keep in mind this is a relatively recent development and there won’t be many out there).

Since the conversion is only meant to be temporary, you can spot traces of the old lounge around the edges. Actually, this feels like an altogether pleasant place to have a drink while soaking in the natural light from the pool, and I hope it returns to regular service soon.

Regular executive lounge area
Regular executive lounge area

Conrad Centennial: Breakfast

Oscar's, Conrad Singapore
Oscar’s at Conrad Centennial

Served at Cost Style
Oscar’s Adult: S$40++
Child (5-12): S$20++
A la carte buffet
Hours Sparkling Wine? Discounts?
Mon-Fri: 7 a.m to 10.30 a.m
Sat, Sun, PH: 7.30 a.m to 11 a.m
No None

Breakfast is served at Oscar’s in the lobby from 7 a.m to 10.30 a.m Monday to Friday, and 7.30 a.m to 11 a.m on weekends and public holidays. Since the executive lounge only opens at 3 p.m, this is the breakfast venue for both regular and executive floor guests. 

Oscar's at Conrad Singapore
Oscar’s at Conrad Centennial
Oscar's at Conrad Singapore
Oscar’s at Conrad Centennial

Here’s the breakfast menu. Even though the Mains and Local Favourites say “select one”, in practice there’s no restriction on the number of items you can order (I suspect that wording is there for peak periods, so YMMV). 

While there were a couple of misses, I’ll say the Conrad Singapore’s breakfast experience is easily be among my top few so far (I knew it was a good sign when they started by pouring Aqua Panna). I’d rank it just after Kempinski, Raffles, and the Shangri-La Valley Wing. 

The smashed avocado toast, served with a poached egg and smoked paprika, was a delight and definitely worth a second serving. 

Smashed avocado toast
Smashed avocado toast

I’d also consider the breakfast tacos a must-try (it’s refreshing when a hotel tries to offer something other than the usual tried-and-tested breakfast classics). These came with grilled flour tortillas, scrambled egg and shrimp creole, and a tangy topping of pickles and sour cream. 

Breakfast taco
Breakfast taco

It’s not very often you get served a seafood nasi lemak at breakfast, but this one didn’t skimp on the ingredients. A whole fried mackerel, prawns, squid, even mussels. The rice could have used a little more coconut fragrance, but you don’t want to fill up on carbs anyway.

Seafood nasi lemak
Seafood nasi lemak

Another home run was the waffle with ice cream. The waffle was crispy on the outside, moist on the inside, and topped with good quality vanilla ice cream (no ice crystals, only smooth butterfat).

Oscar's waffles with ice cream
Oscar’s waffles with ice cream

The sliced fish porridge was rather muted in its flavor, and I wouldn’t consider this essential to order.

Sliced fish congee
Sliced fish congee

Also avoid the dim sum. Even though the chicken siew mai basket had a “signature” chef’s hat icon next to it, I’m convinced that must be a typo. These had a weird texture and a gristly taste, and I’d much rather order the excellent homemade chawanmushi instead as a side.  

Chicken siew mai basket
Chicken siew mai basket

A kid’s menu is available, but it’s basically the same items from the regular menu, plated differently. 

Another plus is that the Conrad serves freshly-squeezed juice at breakfast, with a choice of green apple, orange or watermelon. The only thing that would make this complete would be some bubbly, but otherwise, I went away very satisfied with breakfast indeed. 

Other Dining Options

Conrad Singapore Lobby Lounge
Conrad Singapore Lobby Lounge

Restaurant Opening Hours
Oscar’s All day: 7 a.m to 10.30 p.m
Golden Peony Lunch: 11.30 a.m to 2.30 p.m
Dinner: 6.30 p.m to 10.30 p.m
Lobby Lounge Mon-Fri: 8 a.m to 10.30 p.m
Sat-Sun: 11 a.m to 10.30 p.m

I didn’t have the opportunity to try any of the other restaurants at the hotel, but AMEX Platinum cardholders should have a field day. All three concepts participate in Love Dining and/or Chillax, with the following perks:

  • Oscar’s: Up to 50% off a la carte buffet lunch & dinner
  • Golden Peony: Up to 50% off food
  • Lobby Lounge: 1-for-1 gin experience, up to 50% off food

Conrad Centennial: Service

While service interactions at the Conrad were generally good everywhere, they were particularly outstanding in the executive lounge. The staff here were warm and personable, always ready to swoop in with a refill or insist on serving another portion of nibbles. The lounge leader (I think her name is Michelle) was fantastic, working hard along with the rest of her team, but always finding the time to make conversation too. 

If I had to think of a couple of things that could be done better, I’d say that handling miscellaneous requests would be one of them. As I mentioned in the room section, the hotel isn’t offering a pillow menu at the moment. Fair enough, but if I received a call from a guest who wanted a different pillow, I’d make some effort to understand the problem and think of alternative ways to help (maybe additional pillows, repurpose cushions from elsewhere, or even offer painkillers if neck soreness were the reason for the request). Likewise, they didn’t have a HDMI cable handy when I called, but “no, we’ll let you know the minute we get our hands on one” would be a much better response than simply “no”. 

Conclusion

When I look at pre-2018 reviews of the Conrad Centennial, I’m staggered by the metamorphosis the hotel has undergone. Stylistically, it’s night and day, and the property finally has the hardware to match its historically impressive soft product.

The club lounge and breakfast were the highlights for me, and those with families will appreciate the addition of a dedicated kid’s club. While I dislike the policy of not honoring benefits on voucher stays, the cost of an executive room upgrade is not unreasonable. 

Bring back the champagne in the lounge and I’d go again. 

For those who have stayed at the Conrad Centennial before and after the renovation- your thoughts?

Overall Staycation Rankings
  1. Capitol Kempinski
  2. Raffles Hotel
  3. Shangri-La Valley Wing
  4. Conrad Centennial Singapore
  5. InterContinental Bugis
  6. Mandarin Oriental Singapore
  7. Four Seasons Singapore
  8. Fullerton Hotel
  9. Andaz Singapore*
  10. Pan Pacific Singapore
  11. PARKROYAL Pickering
  12. W Sentosa
  13. Mandarin Orchard
  14. Hotel Soloha
  15. Hilton Singapore
  16. Duxton Reserve
  17. Marina Bay Sands

*Andaz Singapore ranking is as per my 1 October 2020 visit; the experience has notably declined since then. 

🏨 In Summary

A fantastic breakfast, great lounge (bring back the champagne please) and gorgeous rooms make the Conrad Centennial an easy recommendation. 

Do say: I got a bear at the Conrad  

Don’t say: No, not that kind of bear

Aaron Wong
Aaron founded The Milelion with the intention of helping people travel better for less and impressing chiobu. He was 50% successful.

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Wei Yang

Great review! Looking forward to my stay on Monday. Got the executive upgrade too!

ZYX

Disclaimer: stayed in Executive Room, Centennial Suite and President Suite before renovation, and Centennial Suite after renovation. Never noticed presence of Champagne though. Other than the fact that the view gets obstructed by Pan Pacific, Parkroyal and Ritz, Conrad is really good. Note that all Centennial Suites are facing the other side other than Marina Bay – so you may need to reconsider if you are staying in for National Day or New Year’s Eve fireworks. There were 2 executive suites and 2 president suites before renovation, and I believe they are still there, the hotel just don’t publicly sell… Read more »

Last edited 6 months ago by ZYX
ZYX

It’s partly attributed to the expansive premium membership policy of Hilton group, and Conrad Singapore is among those who are generous to extend executive benefits to Hilton premium members booking into non-executive room.

Salmon Lee

Always enjoy reading what you write. But the below has little to do with your staycation, but rather your mention of “13” on the design of the building. In feng shui principles, one does not base on arabic numbers or roman alphabet (as the Chinese elements won’t understand them that well), so your guess is a bit off. Notice it’s “13” only when you view from one side, and it’s a lateral inverted image of “13” when you see from the other side. The “1” which you see, is actually a “stabilising pole” much like the Monkey King’s weapon which… Read more »

Dave

👍👍👍

Elson

Stayed during 14th Feb, using the Klook deal with 4pm guaranteed late checkout & $80 credits. Arrived at 4pm as per advised but boy,the queue was really long. It took us approx 2.5 hr to check in. While queuing, 1 staff apologised and mentioned check in staff may offer other perks such as late checkout. Unfortunately, it was not given at point of check in until we mentioned the long waiting time. Immediately, a 7pm late check out was given without any fuss. Barring the less than satisfactory service recovery, I would say the overall stay was great. Room, breakfast… Read more »

Raymond Wee

They have certainly got more strict about the lounge during this COVID period. For my past 2 stays at Conrad where I got an upgrade to Executive Room, they actually made it a point to mention that they were pleased to extend my stays till 4pm so that I could enjoy afternoon tea at the lounge again and I always thought that was a nice gesture.

Adamski

Looks like you got a 26 series room, my preferred at this property (I used to live at the Conrad, for over a year, but that’s another story!). The champagne (Laurent Perrier) has disappeared a couple of times over the years, and at one point the 31st floor lounge was for lifetime diamond and executive rooms only. I stayed in the concept suite (7th floor I believe) when the rooms were being redesigned … the concept was essentially adopted in full. The sofa situation is not the best, but otherwise the new rooms are a big improvement. That said, the… Read more »

CCT

Hi, I have the same Amex voucher to utilise by 31 March but I noticed that I could choose up to dates in end May instead of 31 March. Did u stay by 31 March because the website did not allow you to choose the later dates? I suppose if I see the rate as AMEXKRISFLYERASCEND then it’s valid? Thank you.

bob hope

Hi Aaron

Thks for your good reviews as usual. Love your reviews and other news from time to time,
Any plans to check out the Barracks and Shangrila Sentosa any time soon ?
At your current review rate SG may (unfortunately) run out of 5 star places for you to reivew before the borders open…. 🙂

Cheers
Bob

Beybug

Stayed using my Amex voucher in Jan (thanks for the tip!) and agree the room and breakfast were great! But the pool is (and has always been) freezing! if they could fix that, I would stay again without a second thought 🙂

TongAn

What can we do with the 04x complimentary SATS lounge access. Pretty useless. 🙁

piggieq

Having utilized the same Amex voucher for a staycay on 8 Jan. I strategically chose this date to avoid crowds for weekend or CNY or school holidays, but I had a very different (bad) impression of Conrad. The whole experience started all-right: the check-in staff were polite and efficient, acknowledged my HH gold status, and told me that no privileges will be honored due to the use of voucher, which was totally expected and fine with me. I was offered the same promotional rate for buffet breakfast, which I took up after some thoughts, because I enjoyed the buffet breakfast… Read more »

piggieq

That’s interesting. I guess both hotels are struggling with consitentancy of their food quality which is quite unthinkable given their brand names. I was choosing between Conrad and the then-newly-opened The Coffee Academics at Millenia Walk. In hind sight, I should have just let my curiosity prevailed and walked over.

Luke

The Ascend card annual fee can be waived. Just call in and do it. I have gotten it waived for 2020 and 2021. They will not issue you any vouchers if you do so. Please be accurate.

MPL

We stayed in May using the same Amex voucher. However, we were not offered the upgrade options. Do you have to ask for the upgrade at reception? Would have loved the executive room upgrade too. Such a pity…

AYY

I just login to try and utilize the AMEX voucher for Conrad Singapore. There are none available till End Dec? And unable to search from Jan 2022 onwards. Anyone encounter this as well?

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